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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study by TAKE Supply Chain October 15, 2009 - (Free Research) Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications.  (CASE STUDY) READ ABSTRACT |

The Challenge to Achieve Perfect Order Management by SAP AG January 23, 2009 - (Free Research) Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line.  (WHITE PAPER) READ ABSTRACT |

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin Corporation October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.  (WHITE PAPER) READ ABSTRACT |

Enterprise, Back-Office Applications Propel our Business: An order management system, payroll and customer call center that connects your organization with customers and employees by IBM October 01, 2009 - (Free Research) With Oracle Applications Extension for Rational Performance you no longer have to jeopardize your business engine during an upgrade. You’ll eliminate risk, increase testing productivity, speedy delivery, and ensure the quality and scalability of your business systems.  (WHITE PAPER) READ ABSTRACT |

Leveraging Automation to Cut SAP Accounts Payable Costs by Esker Inc. July 13, 2009 - (Free Research) Watch this webcast to learn a variety of methods Esker can help your company with to cut the use of paper in your company today. Not only will you be helping the environment but you will also experience many benefits including better visibility, accessibility and productivity.  (WEBCAST) READ ABSTRACT |

Lean Manufacturing: Five Tips for Reducing Waste in the Supply Chain by Infor August 10, 2009 - (Free Research) Read this paper to learn about the five tips your company can implement to reduce waste in the supply chain and create a successful lean manufacturing program.  (ANALYST REPORT) READ ABSTRACT |

Understanding and Managing Supply Chain Risk by SAP AG January 01, 2006 - (Free Research) Download this white paper and explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance. Learn how identifying and profiling risk variables, quantifying risk and using IT solutions can create higher resilience for supply chain management.  (WHITE PAPER) READ ABSTRACT |

Countdown: Selling security in the SDLC by Ounce Labs, an IBM Company November 19, 2009 - (Free Research) Building security into the software development lifecycle takes more than just a plan. You need the support of both the development and security/audit organizations to make it work. This podcast, featuring Diana Kelley, presents a plan for selling the value of security to all of the constituencies who matter in your organization.  (PODCAST) READ ABSTRACT |

Oracle Account Security: Chapter from "HOWTO Secure and Audit Oracle 10g and 11g" by Guardium November 25, 2009 - (Free Research) Read this chapter from "HOWTO Secure and Audit Oracle 10g and 11g" (CRC Press, 2009) and learn how to secure Oracle by checking for weak passwords, configuring failed login policies, preventing DoS attacks with resource limits, and auditing user profiles.  (BOOK) READ ABSTRACT |

Leveraging a Maturity Model to Achieve “Proactive Compliance” by Symantec Corporation August 03, 2009 - (Free Research) Read this paper to learn about a new approach to compliance that seeks to move beyond the short-term goal of passing an audit and to incorporate compliance into an organization's operations in a more proactive sense utilizing the Capability Maturity Model.  (WHITE PAPER) READ ABSTRACT |

ChangeAuditor for Active Directory - Free Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) Microsoft Active Directory, File Systems and Exchange are part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor is the answer.  (TRIAL SOFTWARE) READ ABSTRACT |

Accounts Payable Automation in SAP - An Investment in the Future by ReadSoft August 19, 2009 - (Free Research) Read this paper to learn how document process automation can speed up accounts payable processes, add to the company’s bottom line by cutting costs, reduce cycle times, and allow for faster financial statements and fewer late payment fees.  (WHITE PAPER) READ ABSTRACT |

Reality Check: Five Things You Should Know About SIP by Catalyst Telecom November 02, 2009 - (Free Research) In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.  (PODCAST) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc. June 09, 2009 - (Free Research) Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud.  (CASE STUDY) READ ABSTRACT |

Presentation Transcript: Beyond the PCI "Check list" -- A Path to Achieve Higher Levels of IT Security and Compliance by Skybox Security October 02, 2009 - (Free Research) PCI DSS is an opportunity for security professionals to leverage compliance initiatives to improve security and risk management. This presentation transcript illustrates how organizations must go beyond “checklist” compliance to improve security and IT efficiency -- through automation, prioritization, and focused attention on the critical issues.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Beyond the PCI ‘Check list’ – A Path to Achieve Higher Levels of IT Security and Compliance by Skybox Security September 18, 2009 - (Free Research) PCI DSS is an opportunity for security professionals to leverage compliance initiatives to improve security and risk management. The webcast illustrates how organizations must go beyond 'checklist' compliance to improve security and IT efficiency - through automation, prioritization, and focused attention on the most critical issues.  (WEBCAST) READ ABSTRACT |

Accounts Payable Automation in Oracle - An Investment in the Future by ReadSoft August 19, 2009 - (Free Research) Document process automation is an investment that can help turn accounts payable around to become a very efficient and money saving process by getting rid of all the paper and manual processing. Read this paper to learn how document process automation can help save your company money and time, overall adding to your company's bottom line.  (WHITE PAPER) READ ABSTRACT |

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry February 26, 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.  (CASE STUDY) READ ABSTRACT |

Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc. September 2008 - (Free Research) Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met.  (CASE STUDY) READ ABSTRACT |

Infor - ERP VISUAL by Infor September 2008 - (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.  (DEMO) READ ABSTRACT |

Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction by Microsoft April 2008 - (Free Research) When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...  (CASE STUDY) READ ABSTRACT |

Daily Active Directory Administration: Simplified, Streamlined - and Successful by Quest Software October 2009 - (Free Research) Active Directory certainly gets plenty of attention when it comes to high-profile issues like security, compliance, auditing, and so forth—but what about all of the work you do managing AD on a day-to-day basis? Learn how Quest ActiveRoles Server (ARS)makes AD administration more efficient, automated, consistent, powerful and faster.  (TECHNICAL ARTICLE) READ ABSTRACT |

MP Studio v4.1 (for System Center Operations Manager) - Free 30 Day Trial! by Silect Software December 2009 - (Free Research) MP Studio provides powerful Management Pack authoring, testing, tuning, version control, auditing and documentation. Key features like bulk override management and MP impact analysis speed System Center Operations Manager implementation and upgrade.  (TRIAL SOFTWARE) READ ABSTRACT |

We Have Met the Enemy, and He is Us by IBM December 2008 - (Free Research) Organizations are being forced to move towards identity-based access lifecycle management tools in order to support IT agility and flexibility, safely empower staff, meet compliance requirements, and cope with the rapid evolution of data centers and core systems.  (WHITE PAPER) READ ABSTRACT |

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