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Choosing an Enterprise-Class Wireless Operating System: A Comparison of Blackberry, iPhone, and Windows Mobile by BlackBerry June 18, 2009 - (Free Research) Security considerations remain the single biggest limitation to more aggressive expansion of wireless device usage in many enterprises. This paper will explore some of the key criteria necessary in a mobile OS so that enterprise use of the device will not compromise the integrity of the company's security.  (WHITE PAPER) READ ABSTRACT |

Sharpen Your Competitive Edge with Field Service Applications for BlackBerry by BlackBerry August 2008 - (Free Research) With BlackBerry wireless technology and the development of ATSG's wireless workflow applications, we have simplified collecting and managing information to save you money.  (WEBCAST) READ ABSTRACT |

Mobilizing Applications Lotus Domino Databases by BlackBerry August 2008 - (Free Research) The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.  (WHITE PAPER)

Breakthroughs with Windows 7 Webcast by Microsoft September 2009 - (Free Research) Interested in knowing the impact Windows 7 operating system can have on your business? If so, please join Tony Piltzecker, Server Partner Technology Specialist, Microsoft Corporation, for this webcast and learn about the hottest new capabilities in Windows 7.  (WEBCAST) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.  (WHITE PAPER) READ ABSTRACT |

The Friendly Face of IT: User-friendly IT Management by Numara Software January 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.  (WEBCAST) READ ABSTRACT |

Webcast and Solution Demo - Staying ahead of Threats with Lumension Security Vulnerability Management Solution by Lumension January 2009 - (Free Research) Learn how the Lumension Security Vulnerability Management Solution helps organizations effectively minimize security risks through the proactive discovery of IT assets and automated remediation of software and configuration vulnerabilities.  (WEBCAST) READ ABSTRACT |

Remotely Manage Wired and Wireless PCs from the Same IT Console by Intel Corporation August 2008 - (Free Research) In this whitepaper learn about the latest notebook and desktop PCs with Intel vPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management.  (WHITE PAPER)

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Conducting a WLAN Site Survey and Implementation for the Cisco Unified Wireless Network by Global Knowledge December 2009 - (Free Research) When preparing to conduct a site survey for a Cisco® wireless LAN (WLAN) installation, follow the Cisco network design methodology: Prepare, Plan, Design, Implement, Operate, and Optimize (PPDIOO). PPDIOO addresses network implementation in phases. This paper will address the first four phases of this methodology.  (WHITE PAPER) READ ABSTRACT |

Increasing the Business Value of Mobility by Intel Corporation December 2008 - (Free Research) Intel is combining new mobile technologies with innovative workspace designs to increase the productivity and satisfaction of its employees and reduce operating costs. In this white paper, Intel IT shares its experiences and insights in designing, implementing and supporting the new environment.  (WHITE PAPER)

Reference Document: Blackberry Enterprise Server V4.1 Installation Overview by BlackBerry September 2006 - (Free Research) This BlackBerry Enterprise Server installation guide provides an overview of the requirements for installing the new version 4.1. Learn about the necessary steps and requirements and get troubleshooting tips for your messaging server.  (WHITE PAPER) READ ABSTRACT |

TechWiseTV: How to Make Your Smartphone More Productive by Cisco Systems, Inc. December 2009 - (Free Research) TechWiseTV will show you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users.  (WEBCAST) READ ABSTRACT |

Workflow vs BPM 2009 by Lombardi Software December 2009 - (Free Research) Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.  (WHITE PAPER) READ ABSTRACT |

How to Upgrade to Blackberry Enterprise Server Software Version 4.1.5 by BlackBerry January 2009 - (Free Research) In this webcast you will learn the different methods available to upgrade the BlackBerry Enterprise Server such as overwriting the existing BlackBerry Enterprise Server.  (WEBCAST) READ ABSTRACT |

Introducing Blackberry Provisioning System v4.4 by BlackBerry January 2009 - (Free Research) In the webcast you will also learn how BlackBerry® Provisioning System is used to assign BlackBerry services to BlackBerry smartphones and activate BlackBerry services for BlackBerry smartphones.  (WEBCAST) READ ABSTRACT |

Managing Application Push in the Blackberry Enterprise Solution by BlackBerry January 2009 - (Free Research) In this webcast you will learn that application push is the process of remotely installing software on a BlackBerry smartphone.  (WEBCAST) READ ABSTRACT |

Ready Access to Real-Time Data Helps Small Businesses Thrive by SAP AG February 2008 - (Free Research) Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the SAP® Business One application. Read this white paper to learn more!  (WHITE PAPER) READ ABSTRACT |

Imaging & Workflow Automation: A White Paper on SAP® Invoice Management by OpenText by SAP America Inc September 2009 - (Free Research) In this whitepaper, we'll learn what challenges are facing companies in their current paper-based AP operations, the benefits of implementing imaging and workflow automation, and how SAP Invoice Management by OpenText can help streamline the invoice receipt-to-pay process.  (WHITE PAPER) READ ABSTRACT |

eGuide: Windows Mobile 6.5: Enabling Business Mobility, Today and Tomorrow by Microsoft November 2009 - (Free Research) In this e-Guide, we recap Windows Mobile OS's evolution and look at the wide array of Windows Mobile-powered devices available to untether today's workforces.  (EGUIDE) READ ABSTRACT |

Achieving Service Excellence Across The Enterprise by Numara Software February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..  (WHITE PAPER) READ ABSTRACT |

Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile) by BoxTone October 2009 - (Free Research) This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.  (WHITE PAPER) READ ABSTRACT |

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company) October 2007 - (Free Research) Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.  (WHITE PAPER) READ ABSTRACT |

Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists by SearchWinIT January 2009 - (Free Research) Learn how to integrate change management into a document library using SharePoint's own framework.  (EZINE) READ ABSTRACT |

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