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Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)

This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.

(WHITE PAPER)

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Ten steps to better requirements management by IBM

October 01, 2008 - (Free Research)

Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.

(WHITE PAPER)

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How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)

In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.

(WHITE PAPER)

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Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company)

August 29, 2006 - (Free Research)

Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Supplement this report with the webinar titled "KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends" and learn about B2B e-mail and search engine marketing strategies.

(ANALYST REPORT)

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KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company)

August 29, 2006 - (Free Research)

Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Invite your entire team to view this free Webcast and learn about business-to-business email and search engine marketing strategies.

(WEBCAST)

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Agile Development: A Manager's Roadmap for Success by VersionOne Inc.

September 2008 - (Free Research)

This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...

(WHITE PAPER)

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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 2009 - (Free Research)

This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

(PRESENTATION)

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Reshaping Your Endpoint Security Strategy by Shavlik Technologies

July 2009 - (Free Research)

The business of managing and securing endpoints is in serious need of an overhaul. You can no longer count on antivirus and antispyware programs that were written for Windows 95 to defend against modern threats. Read this white paper to learn about solutions that take a new look at modern technology, modern threats, and modern business reality.

(WHITE PAPER)

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The Importance of Including Email with Business Continuity Planning by Iron Mountain Digital

September 2009 - (Free Research)

This paper will interest those concerned with creating or implementing email management strategies, as well as managers with responsibility for business continuity processes. It looks at the general approaches available to ensure email continuity and the implications on infrastructure, budget, people and resilience of deploying each strategy.

(WHITE PAPER)

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Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)

In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.

(WHITE PAPER)

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The Role of Open Source Data Integration - An Analyst White Paper, by Mark Madsen by Talend

January 2009 - (Free Research)

This report by Mark Madsen will explain what data integration is, and especially the difference between Operational Data Integration and Analytic Data Integration. It highlights the benefits of open source for data integration, and provides a series of recommendations to make the integration job easier, repeatable and more productive.

(ANALYST REPORT)

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Connect and Empower Mobile Salespeople by Oracle Corporation

June 2009 - (Free Research)

Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.

(WHITE PAPER)

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Automated Requisition Verification and Handling in SAP® ERP by ReadSoft

August 2009 - (Free Research)

This white paper presents how to implement a simple automated requisition solution in a SAP ERP system, and what you need to know before doing so. Read this paper to learn the benefits of this solution that will compliment the invoice verification process.

(WHITE PAPER)

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Automate Virtualization in Your Data Center - EMA Analyst Report by Hewlett-Packard Company

December 2008 - (Free Research)

This EMA white paper addresses the challenges of a complex multi-tier environment. It highlights specific examples of how virtualization provides measurable ROI, looks at the challenges for data center management that virtualization introduces, and most importantly, it provides specific and actionable recommendations for managing virtual systems.

(WHITE PAPER)

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Optimizing Agile for Your Organization by Construx Software

September 2008 - (Free Research)

This white paper will outline the major organizational, cultural, and project considerations that are critical to a successful Agile adoption.

(WHITE PAPER)

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Start your vacation early: Data protection on today's budget by Thales

May 2009 - (Free Research)

In this white paper, Jon Oltsik, Principal Analyst at ESG, shows you where to start, how to focus on the real threats to data, and what actions you can take today to make a meaningful contribution to stopping data breaches. This is must read advice for storage and security professionals.

(ANALYST REPORT)

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Windows PowerShell in Windows Server 2008 R2 by Microsoft Corporation India Pvt Ltd

August 2009 - (Free Research)

To address the need for streamlined management, Windows Server 2008 R2 delivers a powerful yet easy-to-use management experience that encompasses both tools and best practices. Read this white paper to learn more.

(WHITE PAPER)

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Advancing Return on Investment Analysis for Government IT: A Public Value Framework by SAP AG

January 2009 - (Free Research)

The range and complexity of government information technology (IT) investments makes assessing their returns a daunting prospect. This white paper presents a public ROI assessment framework that addresses the shortcomings in the available methods and models for assessing public returns.

(WHITE PAPER)

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Automated IP Address Management: How to Cut Costs and Better Align your Network with Business Initiatives by Infoblox

March 2009 - (Free Research)

Check out this white paper for a discussion on network changes; IP address management; Core Network Services solutions; and the benefits of integrated, automated IP.

(WHITE PAPER)

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How to Market and Sell Services with Webinars by Citrix Online

June 2009 - (Free Research)

This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget.

(WHITE PAPER)

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eGuide: Experts Explore Authentication on a Budget by SafeNet, Inc.

November 2009 - (Free Research)

At a time when identity theft is running rampant, it's crucial to have sound practices for user authentication, customer authentication and partner authentication. Explore this E-Guide for expert tips on making the most of authentication tools on a small budget and how to use authentication to develop a secure system.

(E-LEARNING TUTORIAL)

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Getting Requirements Right : Avoiding the Top Ten Traps by IBM

October 2009 - (Free Research)

This white paper presents 10 common and devastating mistakes that project teams make in defining and managing requirements. More importantly, it discusses how to avoid these traps so you can get your requirements right and develop the right product on time and within budget.

(WHITE PAPER)

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Cost Savings with Centralized Virtual Desktops by Citrix

May 2009 - (Free Research)

This white paper provides a close examination of virtual desktop infrastructure (VDI) and how it may dramatically lower total cost of ownership (TCO). Read this paper to learn about the current cost of PC management and how virtual desktops can be deployed using existing budgets.

(WHITE PAPER)

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Virtualization For Better, Faster, More Cost-Effective Quality Assurance by Hewlett-Packard Company

April 2008 - (Free Research)

Read this white paper to learn how adding Surgient VQMS to HP Quality Center helps you centrally manage and allocate test lab resources from HP Quality Center across multiple and distributed teams according to business policies and quotas, and more.

(WHITE PAPER)

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The Top 3 Cost-Cutting Mistakes CIOs Make And How to Avoid Them by Rally Software Development Corp.

April 2009 - (Free Research)

The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute flawlessly. In these tough times, it is imperative for CIOs to deliver more value from as IT budgets fall..

(WHITE PAPER)

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