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Service Provider’s Pocket E-Guide to Fixed Mobile Convergence by CommuniGate Systems

October 09, 2009 - (Free Research)
Telecom service providers have to work harder at creating new ways to generate voice services revenue as the demand for wireless grows and traditional voice services declines. This pocket E-Guide details how service providers can leverage next-gen voice services, like Fixed Mobile Convergence, to address this issue. 
(EGUIDE) READ ABSTRACT |

Unified Communications: Strategic Value, Benefits and the Role of System Integrators by Hewlett-Packard Company

August 29, 2008 - (Free Research)
This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges. 
(WHITE PAPER) READ ABSTRACT |

The Power of Converged Networks by CDW Corporation

September 01, 2009 - (Free Research)
Before moving forward with a converged network several key issues should be addressed: Capacity, security and reliability. CDW can help your organization by arming you with the information you need to choose the ideal solution. 
(WHITE PAPER) READ ABSTRACT |

Automated IP Address Management: How to Cut Costs and Better Align your Network with Business Initiatives by Infoblox

March 02, 2009 - (Free Research)
Check out this white paper for a discussion on network changes; IP address management; Core Network Services solutions; and the benefits of integrated, automated IP. 
(WHITE PAPER) READ ABSTRACT |

Making the Most of Fax Virtualization with Boardless Technology by Esker Inc.

July 17, 2009 - (Free Research)
As a resource to help organizations achieve strategic objectives for efficiency, cost-effectiveness and continuity of faxing operations, this white paper explores the reasons why organizations are embracing fax virtualization as part of their IP strategies and how they benefit from the technology. 
(WHITE PAPER) READ ABSTRACT |

E-discovery Tutorial: E-discovery requests have growing impact on data storage by FTI Technology

November 10, 2009 - (Free Research)
The goal of this tutorial is to focus on the key issues involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process. 
(EGUIDE) READ ABSTRACT |

2009 Annual Study: France Enterprise Encryption Trends by PGP Corporation

September 09, 2009 - (Free Research)
Read this paper to learn the results of a study that analyzes survey results from 414 France-based businesses and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection. 
(ANALYST REPORT) READ ABSTRACT |

Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses by Global Knowledge

March 13, 2009 - (Free Research)
Yesterday's virus is today's custom malware, while denial of service attacks has been replaced with botnets. This paper examines the history of attacks of malware and the defenses needed to counter these attacks. 
(WHITE PAPER) READ ABSTRACT |

Dedupe Centric Storage by Data Domain

December 11, 2008 - (Free Research)
Organizations tend to create a great amount of similar data and deduplication makes it easier to manage this data when they do. Read this white paper to learn about deduplication and how you can use it as a fundamental tool in your storage architecture. 
(WHITE PAPER) READ ABSTRACT |

E-Guide - Service Delivery Platforms: Building the Next-Gen Network Architecture by Alcatel-Lucent

September 02, 2009 - (Free Research)
Next generation services need to meet customer and carrier needs; network convergence is the technical goal, while IP transformation is the business goal. This guide addresses the challenge of planning for providers doing both at the same time and lays out a service delivery platform (SDP) and SOA roadmap to recreate the network architecture. 
(EGUIDE) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 05, 2009 - (Free Research)
This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 
(WHITE PAPER) READ ABSTRACT |

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services

July 20, 2009 - (Free Research)
With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Voice and Video: Breaking the Bandwidth Barrier by Blue Coat

October 22, 2009 - (Free Research)
This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more. 
(WEBCAST) READ ABSTRACT |

7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives by Vovici

October 20, 2009 - (Free Research)
In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives. 
(WHITE PAPER) READ ABSTRACT |

Creating a Case for Accounts Payable Automation in SAP® Systems: Streamlining Cost Containment and Maximizing Cash Flow by Dolphin Corporation

October 19, 2009 - (Free Research)
This whitepaper discusses best practices options and a solid approach to implementing solutions for automating and optimizing Accounts Payable in the SAP environment. 
(WHITE PAPER) READ ABSTRACT |

Information Security Magazine - October 2009: Security 7 Awards by Information Security Magazine

October 13, 2009 - (Free Research)
The big news in this month's issue is the announcement of the winners of the fifth annual Security 7 Award. Other featured articles present tips for preventing future incidents and also explain how SOX compliance is hitting smaller public companies harder than the big guys. Read on for these great articles and more. 
(EZINE) READ ABSTRACT |

Plumbing Fixture Manufacturer Gains Advanced Functionality From AventX Connector For SAP ERP by STR Software

May 07, 2009 - (Free Research)
Experiencing continued failures generated by their existing fax solution, Sloan Valve's replacement solution needed to integrate with SAP and MS Exchange. STR Software developed a product to address Sloan Valve's needs - AdventX Connector For SAP ERP on Windows. Read this paper for more details on how it works! 
(CASE STUDY) READ ABSTRACT |

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge

May 01, 2009 - (Free Research)
This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. 
(WHITE PAPER) READ ABSTRACT |

2009 IT Skills and Salary Report by Global Knowledge

March 03, 2009 - (Free Research)
Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more. 
(WHITE PAPER) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research)
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. 
(WHITE PAPER) READ ABSTRACT |

Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company

September 2009 - (Free Research)
Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Convergence That Makes Sense - Bringing Together Voice and Data Networks by Hewlett-Packard Company

September 2009 - (Free Research)
Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore. 
(WHITE PAPER) READ ABSTRACT |

Video Solutions: Understanding Video Quality by Motorola, Inc.

August 2009 - (Free Research)
An understanding of the effect of factors such as resolution, frames per second, video codec, packets per second, and bit rate on bandwidth requirements will enable network operators to correctly design communications infrastructure networks that will support video applications. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent

March 2009 - (Free Research)
This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments. 
(WHITE PAPER) READ ABSTRACT |

PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 3 by IBM

September 2009 - (Free Research)
This podcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment. 
(PODCAST) READ ABSTRACT |

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