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Service. Smarter. Thriving in the age of the empowered customer by IBM January 30, 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.  (WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited January 04, 2012 - (Free Research) Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.  (WHITE PAPER) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com September 05, 2011 - (Free Research) Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.  (IT BRIEFING) READ ABSTRACT |

Boosting Efficiency with IT Process Automation by CA Technologies. June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.  (WHITE PAPER) READ ABSTRACT |

How CIOs can use big data for long term success by Dell, Inc. February 2012 - (Free Research) Although large data sets contain valuable business insights, they are often difficult for CIOs to manage. This expert e-guide from SearchCIO.com underscores the need for CIOs to make use of this information and describes new technologies that can assist them in their efforts.  (EGUIDE) READ ABSTRACT |

Streamlining network connectivity for agile data centers by Dell, Inc. and Intel April 2011 - (Free Research) Administering routine network processes can take time away from critical tasks. Dell™ Advanced Infrastructure Manager (AIM) software automates network connectivity, reconfiguration, and workload retargeting to boost data center efficiency.  (WHITE PAPER) READ ABSTRACT |

Make over your data center: Virtual-ready infrastructure simplifies IT and increases business value by Dell, Inc. and Intel March 2010 - (Free Research) By turning to a virtual-ready infrastructure, IT has the opportunity to create a next-generation architecture that fundamentally changes the way data centers work for the future. In doing so, IT has the opportunity to transform its own value to the organization by making the infrastructure more flexible and ready to move at the speed of business.  (WHITE PAPER) READ ABSTRACT |

Key strategies for overcoming virtualization and cloud computing management challenges by Dell, Inc. and Intel March 2010 - (Free Research) Customers need to better understand how the use of virtualization and cloud computing changes datacenter infrastructure management requirements. In this paper, May Johnston Turner, IDC's research director of System Management Software, answers questions posed to her by Dell’s customers.  (ANALYST REPORT) READ ABSTRACT |

Efficient Management for Dynamic Data Centers by Dell, Inc. and Intel February 2011 - (Free Research) This interactive webcast explores ways to simplify infrastructure management to achieve the next level in IT efficiency. The hour-long event focuses on how Dell's Advanced Infrastructure Manager eliminates the silos that encumber IT management, enabling IT groups to manage servers, networks and storage as a single pool.  (WEBCAST) READ ABSTRACT |

Cashing In On A Virtual-Ready Infrastructure by Dell, Inc. and Intel March 2010 - (Free Research) The next-generation virtual-ready data center infrastructure is being achieved through the implementation of innovative solutions such as the Dell Advanced Infrastructure Manager (AIM), which helps to deliver significant improvements in ROI. Read this paper to learn more about this innovative solution.  (WHITE PAPER) READ ABSTRACT |

Building blocks for data center DNA by Dell, Inc. and Intel April 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.  (WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America by Dell, Inc. and Intel July 2011 - (Free Research) More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries.  (WHITE PAPER) READ ABSTRACT |

Simplifying the Network with 10 Gigabit Ethernet Unified Networking by Dell, Inc. and Intel November 2011 - (Free Research) Unified networking over the 10 Gigabit Ethernet in the data center offers numerous benefits for the virtualized data center.  (WHITE PAPER) READ ABSTRACT |

Intel Simplifies the Data Center by Dell, Inc. and Intel November 2011 - (Free Research) Intel Corporation is simplifying the data center even more by introducing a free new technology that enables all data center traffic to run over a single cable using the Intel 10 Gigabit Ethernet (10GbE) Server Adapter X520 family.  (PRESS RELEASE) READ ABSTRACT |

InfoWorld Review: Dell AIM Automates Today's Data Center by Dell, Inc. and Intel February 2011 - (Free Research) Dell's adaptive infrastructure management (AIM) framework has something competitors don't: support for heterogeneous hardware. In a nutshell, it's possible to have a completely automated infrastructure using all Dell gear, or a nearly completely automated infrastructure using an array of hardware from other vendors.  (TECHNICAL ARTICLE) READ ABSTRACT |

20% to 60% Virtualization in 3 Years or Less by Dell, Inc. and Intel March 2010 - (Free Research) What do you do to prepeare for the inevitable invasion of server virtualization? How are you going to get from 20% virtualization to 60% virtualization in three years or less. The first and by far most critical step is to make sure that you have in place an infrastructure that is optimized for virtualization.  (WHITE PAPER) READ ABSTRACT |

Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel April 2011 - (Free Research) More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.  (WHITE PAPER) READ ABSTRACT |

5 Steps to Transforming the Data Center by Dell, Inc. and Intel November 2010 - (Free Research) To prepare the data center for the future, you must first align people, processes and technology and develop a strategy for transformation. This paper offers 5 key steps for transforming the data center to meet evolving business needs.  (WHITE PAPER) READ ABSTRACT |

Dell Advanced Infrastructure Manager: Technical Guide by Dell, Inc. and Intel August 2011 - (Free Research) This technical guide underscores the need for certain changes within today's data centers. Discover how you can avoid deploying new hardware to address your top infrastructure pain points and optimize your use of existing equipment instead.  (TECHNICAL ARTICLE) READ ABSTRACT |

The smart money's on IT: How the Data Center drives sustainable growth by Dell, Inc. and Intel August 2010 - (Free Research) This white paper describes the link between data center efficiency and business sustainability. Obtain detailed guidelines to help you make the link between these essential elements.  (WHITE PAPER) READ ABSTRACT |

Time, Tasks, and Tools Required for Optimal Data Center Efficiency by Dell, Inc. and Intel September 2011 - (Free Research) Increasing data center efficiency is always the end goal for IT managers. Find out which criteria your management software tools need to have to reduce the time and tasks required to increase the efficiency of your overall IT infrastructure.  (ANALYST REPORT) READ ABSTRACT |

Virtualization's Flaws and How to Manage Them by Dell, Inc. and Intel August 2011 - (Free Research) In order to tackle significant data center problems, virtualization must be effectively managed. This white paper discusses the cost savings virtualization can deliver to data centers and outlines the issues that can occur if the technology is not properly managed.  (WHITE PAPER) READ ABSTRACT |

Real World Data Center Management: Part 2 by Dell, Inc. and Intel September 2011 - (Free Research) In this video, Brian Carpenter, Director of Information Technology at Heritage Auction Galleries, discusses how they manage data center growth at their organization. He digs into virtualization and the degree to which they have virtualized their environment and how this is managed. Watch this video to learn more.  (VIDEO) READ ABSTRACT |

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