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Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research)
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
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BPM Technology Taxonomy: A Guided Tour to the Application of BPM by SAP AG
March 01, 2009 - (Free Research)
This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
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BPMN Basics, Organizing Your Business Processes by IBM
November 13, 2009 - (Free Research)
Business Process Modeling Notation (BPMN) is a newer language but has been the focus of much attention from business and IT. As business processes grow more complex, BPMN provides a structured way to organize them. But it is important to know the basics before selecting a BPMN solution.
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Presentation Transcript: Data Warehousing Basics for SQL Server Analysis Services by Flowerfire, Inc.
November 2009 - (Free Research)
In this transcript of the "Data Warehousing Basics for SQL Server Analysis Services" webcast, learn how to build your data warehouse for your SQL Server environment. Discover the necessary steps involved and learn about major concepts, including relational data warehousing and supported SQL Server Analysis Services (SSAS) storage formats.
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E-Book: Understanding In-Database Analytics Technology - Benefits, Use Cases and ROI by Sybase, Inc.
November 2009 - (Free Research)
Learn all about in-database technology in this E-book, designed to give you a complete overview of the technology and how it can be leveraged successfully. Read on to learn why more companies are choosing to leverage this new technology - and learn more about their ROI and business results.
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Geek Speak Webcast: Network Monitoring Fundamentals by SolarWinds, Inc.
October 2009 - (Free Research)
On this webcast I'm going to put on my drill sergeant's hat and we're going to learn the basics that every network engineer, server chick, network manager, or IT dude should know about managing networks. This is going to be a no-frills webcast where we focus on the fundamentals and making sure that we all understand them.
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Podcast: Data Warehousing Basics for SQL Server Analysis Services by Flowerfire, Inc.
November 2009 - (Free Research)
In this expert podcast, learn how to build your data warehouse for your SQL Server environment. Discover the necessary steps involved and learn about major concepts, including relational data warehousing and supported SQL Server Analysis Services (SSAS) storage formats.
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Data Warehousing Basics for SQL Server Analysis Services by Flowerfire, Inc.
November 2009 - (Free Research)
In this expert webcast, learn how to build your data warehouse for your SQL Server environment. Discover the necessary steps involved and learn about major concepts, including relational data warehousing and supported SQL Server Analysis Services (SSAS) storage formats.
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Disaster recovery planning fundamentals: DR testing basics by Zenith Infotech
November 2009 - (Free Research)
A disaster recovery plan represents an organization's detailed roadmap of where to go, what to do and when to do it in the event of a disaster. Understanding what does the business need, and is it capable of addressing this need with regard to both capabilities and cost is essential in the overall planning stages.
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A Practical Guide to Disaster Recovery Planning: The Basics to Getting Started by Double-Take Software UK
December 2006 - (Free Research)
This paper is intended to help simplify the process of starting a disaster recovery plan so as not to be so overwhelming. Through some basic steps, businesses can better protect themselves against data loss while working toward a more complete business continuity plan.
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SPSS Text Analysis for Surveys™ 3.0 - Specifications by SPSS Inc. Worldwide Headquarters
May 2009 - (Free Research)
Use SPSS Text Analysis for Surveys to categorize text responses whether you conduct surveys to support business, education, or government decisions, or for your academic research. No matter your field, you now have a way to combine your qualitative and quantitative analyses using a single advanced but easy-to-use desktop software program.
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SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses by SPSS Inc. Worldwide Headquarters
February 2009 - (Free Research)
Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.
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Expand Your Reach: Mastering Multi-Modal Survey Research by SPSS Inc. Worldwide Headquarters
April 2009 - (Free Research)
Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.
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Turning Results into Rewards: Survey Analysis and Reporting by SPSS Inc. Worldwide Headquarters
February 2009 - (Free Research)
Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.
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IT Survey Results: Top Priorities Through 2010 by BMC Software, Inc
November 2009 - (Free Research)
What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies.
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Network Forensics Survey: Most Networks are Unprepared for Quick Response by Solera Networks
November 2009 - (Free Research)
More than 60% of large enterprises believe a significant network breach is likely within the next 3 years, yet most are not capable of effectively discovering the full scope of incidents. This survey details how management and staff within large organizations view the importance of being prepared to respond to network security incidents.
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PCI DSS Compliance Survey Results by Imperva
September 2009 - (Free Research)
The findings of this survey suggest that despite PCI DSS regulation companies are still struggling with data security. However, it also suggests that companies that take a strategic approach to PCI compliance go through fewer data breaches. Learn more about leveraging PCI to get a broader, more effective, and more cost efficient security program.
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The BI Survey 8: The World's Largest Independent BI Survey by Board International
September 2009 - (Free Research)
Now in its eighth year of publication, The BI Survey by Nigel Pendse is an annual report based on the world's largest independent survey of Business Intelligence and Performance Management users.
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Banking on Confidence: 5 Core Competencies of Compliance by Tripwire, Inc.
January 2009 - (Free Research)
Read this case study to learn how Rothschild Bank in Zurich has achieved banking and financial reporting regulatory compliance by getting a handle on change and getting down to basics - the five core competencies of compliance.
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7 Habits of Highly Successful Surveys by Vovici
October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!
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What Every IT Manager Needs To Know About Project Management by Global Knowledge
May 2009 - (Free Research)
It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
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