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GFI MAX Remote Monitoring and Management Solution - Free 30 day Trial! by GFI Software Ltd.
November 30, 2009 - (Free Research)
Remote monitoring and management solution that helps IT support companies and MSPs boost revenue, cut costs and improve service. GFI MAX monitors servers, workstations, networks and devices 24/7 alerting via email/SMS and dashboard.
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Associated Banc-Corp Case Study by SafeNet, Inc.
November 09, 2009 - (Free Research)
After comparing several different software- and hardware-based solutions (including biometrics), reviewing industry-trusted research reports (such as Gartner), and talking to existing customers and technical staff of various other vendors, Associated Banc-Corp selected SafeWord for Citrix® a strong authentication solution.
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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
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The Mobile Majority by Intel Corporation
June 30, 2009 - (Free Research)
Not just for Road Warriors any more, mobility takes hold as a strategic corporate asset across the enterprise. This article summarizes key mobility data from a recent Forrester Research report and Intel IT's experience with a highly mobile workforce Lost Laptops: More Expensive Than You Think
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Podcast- Protecting System i Data from FTP, ODBC and Remote Command by PowerTech
September 25, 2009 - (Free Research)
When developing a security strategy, it is critical for businesses to consider their System i platform in order to protect themselves from data breaches. In this podcast learn how to control network access on System i and protect your organization from data loss.
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Protecting System i Data from FTP, ODBC and Remote Command by PowerTech
September 25, 2009 - (Free Research)
When developing a security strategy, it is critical for businesses to consider their System i platform in order to protect themselves from data breaches. In this webcast, learn how to control network access on System i and protect your organization from data loss.
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CA ARCserve® Backup r12.5 ROI Calculator by CA
November 20, 2009 - (Free Research)
CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures. Use this ROI calculator to find out how much your organization can save with ARCserve.
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The Malware Report: Hotel Business Center PCs Strike Again by ESET
August 20, 2009 - (Free Research)
Matt Grand talks with Randy Abrams about security issues with hotel business center computers. These are public computers and they often have insufficient security features. In this podcast, Randy shares some interesting things he’s found in hotel computers and gives some advice on using them safely.
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The Malware Report: Radisson Hotels Exposed by Guest Data Breach by ESET
September 23, 2009 - (Free Research)
Matt Grand talks with Randy Abrams about a data breach at Radison Hotels. Unfortunately, an unknown number of their guests' credit card numbers were exposed to malicious hackers. In this podcast, Randy dishes out some advice on how to prevent this sort of data breach and what to do in the event that it’s already happened.
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Application Whitelisting: Enhancing Host Security by McAfee, Inc.
October 21, 2009 - (Free Research)
This paper explains how whitelisting (accepting only applications and behaviors that are on the approved list and denying everything else) provides a lighter, more agile alternative to blacklisting as a means to protect networks and end points.
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SQL Server Advanced Protection and Fast Recovery by Dell, Inc.
September 2007 - (Free Research)
It is critical that SQL Server environments are well protected and maintain integrity. This white paper highlights how iSCSI SAN solutions can simplify management and protect this data, while retaining flexibility in SQL Server environments.
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Application Delivery Networks -- Enabling Video Ready Networks by Blue Coat
October 2009 - (Free Research)
This paper takes a look at some of the advantages of video conferencing in terms of both cost savings and time savings, explains some of the problems and challenges in making video conferencing work, and gives advice for making the network ready to accommodate video conferences.
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Online data backup and recovery tips for SMBs by 3X Systems
October 2009 - (Free Research)
Online backup is an effective solution for SMBs, which are often challenged by many of the same data management issues larger companies face. This podcast covers various aspects of online backup services, how to evaluate your needs, what to look for given your backup requirements, and how to decide if a combined backup/DR plan is right for you.
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ESG Report: Key Questions to Ask When Considering Deduplication and D2D Backup by Data Domain
January 2008 - (Free Research)
Please read this presentation transcript featuring the first of a two-part ESG e-Seminar Series on data de-duplication. In part one, Tony Asaro, ESG Senior Analyst, and Heidi Biggar ESG analyst, will discuss the various technology considerations when applying data deduplication technology to disk backup.
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MP Studio v4.1 (for System Center Operations Manager) - Free 30 Day Trial! by Silect Software
December 2009 - (Free Research)
MP Studio provides powerful Management Pack authoring, testing, tuning, version control, auditing and documentation. Key features like bulk override management and MP impact analysis speed System Center Operations Manager implementation and upgrade.
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Desktop Authority 8.0 - Free 30 day Trial! by ScriptLogic Corporation
April 2009 - (Free Research)
A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership.
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Geek Speak Webcast: Hidden Secrets of IOS by SolarWinds, Inc.
October 2009 - (Free Research)
Did you know that there are powerful technologies embedded in Cisco IOS that can significantly simplify managing your network? You probably already have them on your network, now you just need to unlock their potential. Join SolarWinds Head Geek, Josh Stephens, as he shares his favorite secrets to best leverage IOS in your environment.
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Nine Storage-Related Attributes of an Enterprise Cloud by Compellent
November 2009 - (Free Research)
A robust enterprise cloud should not be focused myopically on CPUs, memory, disks, and a range of IP addressees. Businesses instead should include the nine attributes presented in this paper when formulating an enterprise cloud platform strategy.
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Communications Skills for Remote Support by LogMeIn, Inc.
September 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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