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Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management by IntelliResponse October 14, 2009 - (Free Research) In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.  (WHITE PAPER) READ ABSTRACT |

The Fundamentals of a Successful Managed Services Practice by N-able Technologies December 01, 2009 - (Free Research) If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services.  (WHITE PAPER) READ ABSTRACT |

Live Chat: Unified Messaging features of Exchange 2010 by Microsoft December 02, 2009 - (Free Research) Tune into this podcast featuring Jon Brown, Publisher of the Data Center media group, who answers chatters' most asked questions on Exchange 2010 and how it will help with unified communications implementation. Gain insight into the key differences between Exchange 2007 and 2010 as well as features regarding security and emails encryption.  (PODCAST)

Achieving Greater Storage Efficiency with Deduplication by Datalink Corporation August 01, 2009 - (Free Research) Deduplication can decrease the physical spend on data center footprint, power, cooling, and physical tape and media costs. This podcast defines deduplication and explains how it can make your data center more efficient. It will also shed some light on what factors you should evaluate when considering a deduplication strategy.  (PODCAST) READ ABSTRACT |

Software-As-A-Service: An Ideal E-mail Archive Solution for Medium-Size Businesses by Google July 31, 2009 - (Free Research) Despite the many benefits of using email archiving, many organizations still have not adopted an archiving solution and continue to manage their messaging storage levels with quotas. In this analyst report, we'll discuss why medium sized businesses need email archiving, how to make an informed purchase, and make the case for SaaS based archiving.  (ANALYST REPORT) READ ABSTRACT |

Email Archiving Made Easy for Medium-Size Businesses by Google July 31, 2009 - (Free Research) Brian Babineau, Senior Analyst with Enterprise Strategy Group, along with Google's Adam Swidler, shares insights and best practices on email archiving and how SaaS-based e-mail archiving is ideal for medium size businesses.  (WEBCAST) READ ABSTRACT |

SafeGuard Enterprise by Sophos Inc. December 01, 2009 - (Free Research) Protect your confidential information and comply with regulatory mandates. SafeGuard Enterprise provides multi-layered endpoint data security by combining encryption and data leakage prevention. Try it for yourself with this 30-day trial.  (DOWNLOAD)

Targeted Interactive Advertising: A Killer Revenue App by Alcatel-Lucent November 20, 2009 - (Free Research) Marcio Nespatti, Alcatel-Lucent, discusses the latest research on next generation advertising.  (VIDEO) READ ABSTRACT |

Keeping Notebooks Past Their Prime: A Study of Failures and Costs by Dell, Inc. and Intel April 01, 2009 - (Free Research) The purpose of this research report is to analyze the failure rates and associated costs for enterprise-class notebook computers deployed in businesses.  (ANALYST REPORT) READ ABSTRACT |

Enhancing Virtualization Performance with VMware VStorage by Dell, Inc. June 24, 2009 - (Free Research) VMware® vSphere™ is the industry's first private cloud operating system that provides a comprehensive framework from which Dell can help deliver enhanced virtualization capabilities to clients.  (WHITE PAPER) READ ABSTRACT |

Pocket E-Guide-- Alternative Antimalware Testing: Step-by-Step Guide from Joel Snyder by ESET November 25, 2009 - (Free Research) Read this E-Guide to learn about an alternative to traditional antimalware testing, using your perimeter network security tools. Snyder lays out a step-by-step guide to validate your own malware including where to find sample test viruses, equipment needed, and the channels to test.  (EGUIDE) READ ABSTRACT |

Podcast- Picking the Right Thin Client by Pano Logic, Inc November 20, 2009 - (Free Research) This podcast, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.  (PODCAST) READ ABSTRACT |

RAID FAQ by Nexsan Technologies November 24, 2009 - (Free Research) Twenty years old, RAID has become a standard and transparent feature. What is RAID, and how does this technology fit into the storage landscape? This expert FAQ podcast answers common questions about RAID, explores the different levels of this technology, and overviews the implementation stages and obstacles.  (PODCAST) READ ABSTRACT |

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company September 01, 2009 - (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.  (WHITE PAPER) READ ABSTRACT |

Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company September 01, 2009 - (Free Research) To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.  (WHITE PAPER) READ ABSTRACT |

Six Reasons Why Microsoft's Hyper-V Will Overtake VMware to Become the Major Player in the x86 Server Virtualization Marketplace by Microsoft Corporation India Pvt Ltd May 01, 2008 - (Free Research) In this report, Clabby Analytics explains why Hyper-V will overtake VMware in just a few years to become the x86 server virtualization market's leader.  (ANALYST REPORT) READ ABSTRACT |

The Total Economic Impact™ Of Progress Actional Management for Interconnected Applications by Progress Software November 24, 2009 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the financial impact of Progress Actional on its organizations. Forrester Research, Inc.'s aim is to clearly show all calculations and assumptions used in the analysis. Readers should use this study to better communicate a business case for investing in Progress Actional.  (ANALYST REPORT) READ ABSTRACT |

Optimizing The Value of Your Subscriber Data by Hewlett-Packard Company September 01, 2009 - (Free Research) Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: High-performance NAS by BlueArc Corp. November 23, 2009 - (Free Research) This presentation transcript reviews current NAS trends including high-availability clustered storage to address growing storage needs and today's media-rich file environments and more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

This Month in the Threat Webscape for October 2009 by Websense, Inc. November 10, 2009 - (Free Research) The Websense Security Labs Threatscape delivers information about breaking security research topics and today's advanced Internet threats. This Month's 'In the Threatscape' is a review of October's Web threat activity. Watch the video to learn more.  (VIDEO) READ ABSTRACT |

Global Dedupe Interview by FalconStor Software November 19, 2009 - (Free Research) In this presentation transcript, Andrew Burton, Editor of SearchDataBackup.com, and W. Curtis Preston, Executive Editor of Storage Media Group, discuss global deduplication. They will explain what global dedupe is and reveal the benefits and drawbacks that have been expressed by industry professionals.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Routers are Dead; Long Live the Router by Cisco Systems, Inc. November 20, 2009 - (Free Research) Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment.  (WEBCAST) READ ABSTRACT |

How to Protect Data Against Theft and Ensure That it Remains Confidential - No Matter Where it is Stored by Sophos Inc. September 01, 2009 - (Free Research) This white paper introduces SafeGuard Enterprise 5.40, an innovative solution from Sophos that fulfills all the requirements a company could have for protecting confidential data on mobile PCs and data media.  (WHITE PAPER) READ ABSTRACT |

Dell Microsoft Windows Server 2008 Hyper-V Reference Architecture by Dell and Microsoft December 05, 2008 - (Free Research) This paper proposes several sample virtualization architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Top Hyper-V Deployment Scenarios by Dell and Microsoft March 20, 2009 - (Free Research) In this transcript, senior enterprise IT architect Nelson Ruest breaks down some of these scenarios, with details on how Hyper-V can provide benefits in test and development situations and business continuity.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

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