phone Markets White Papers, phone Markets Software, phone Markets Research, Hardware and Services

The Authentication Revolution: Phones Become the Leading Multi-Factor Authentication Device by PhoneFactor

January 06, 2012 - (Free Research)

This paper will address the key drivers for this market shift and includes real-world case studies from organizations that have made the move to phone-based authentication. It also introduces PhoneFactor, the leading provider of phone-based multi-factor authentication.

(WHITE PAPER)

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Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research)

This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.

(WHITE PAPER)

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Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge

August 2009 - (Free Research)

This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.

(WHITE PAPER)

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Using mobile phones to manage mobile workers’ expenses by ComputerWeekly.com

November 2010 - (Free Research)

The tool of choice to the highly mobile workforce is the mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the mobile phone is usurping the laptop as the main point of technology for the road warrior.

(WHITE PAPER)

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CW+: Mobile payments market opportunities for business by ComputerWeekly.com

December 2010 - (Free Research)

The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”

(WHITE PAPER)

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Securing the Rise of the Mobile Apps Market by VeriSign EMEA

June 2011 - (Free Research)

The emergence of mobile applications has fundamentally changed the way that millions of people around the world work, play, and communicate. Users can now download every type of application imaginable – from games, to maps, to movie and TV shows, to apps that will turn a device into a flashlight, and more – directly to their smart phones...

(WHITE PAPER)

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Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com

November 2010 - (Free Research)

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.

(WHITE PAPER)

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How to manage a mobile phone fleet by ComputerWeekly.com

November 2010 - (Free Research)

The expectations, working methods and tools used by employees in all organisations have changed as a result of advances in communications technologies.

(WHITE PAPER)

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Mobile payment technology - a buyer's guide by ComputerWeekly.com

November 2010 - (Free Research)

(WHITE PAPER)

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4G mobile phone (LTE) opportunities for employers by ComputerWeekly.com

November 2010 - (Free Research)

This Whitepaper is based on Juniper Research’s August 2010 report entitled: “4G LTE Hardware Opportunities: Subscribers, End User Devices & Vendor Strategies 2010 – 2015”.

(WHITE PAPER)

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Mobile phone app opportunities for business by ComputerWeekly.com

December 2010 - (Free Research)

Over the past 12 months, the global market for applications – fuelled by the astonishing and unprecedented activity experienced on Apple’s App Store and iPhone – has continued its stellar levels of growth.

(WHITE PAPER)

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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research)

Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.

(WHITE PAPER)

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Smartphones Explained by Global Knowledge

January 2010 - (Free Research)

This paper focuses on the smartphone and why it has become the mobile user's preference for accessing mobile networks and the benefits that can be achieved by using them.

(WHITE PAPER)

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How to retain customer loyalty in the competitive retail market by Infor CRM

January 2012 - (Free Research)

Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data.

(WHITE PAPER)

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Cisco IP Phone Features by Global Knowledge

February 2009 - (Free Research)

This paper explains various features (Softkeys) available to the phone while in a call state.

(WHITE PAPER)

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Mobile location-based services gaining ground by ComputerWeekly.com

November 2010 - (Free Research)

From the turn of the millennium until the end of 2007 MLBS (Mobile Location Based Services) had promised much, but delivered very little in terms of commercial applications. Even in Japan and South Korea, the most advanced markets for commercial MLBS, usage was disappointing.

(WHITE PAPER)

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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research)

In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.

(WHITE PAPER)

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4G mobile phone (LTE) revenue opportunities for business by ComputerWeekly.com

November 2010 - (Free Research)

This Whitepaper is based on Juniper Research’s November 2010 report entitled: “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”.

(WHITE PAPER)

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Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)

April 2006 - (Free Research)

KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead.

(WHITE PAPER)

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CW+: Mobile ticketing market analysis, strategic opportunities and forecasts by ComputerWeekly.com

March 2011 - (Free Research)

This whitepaper focuses on mobile ticketing. Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile device for later redemption” at the point of travel, the music venue, the cinema etc.

(WHITE PAPER)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Mobile banking strategies - maximise your revenues by ComputerWeekly.com

December 2010 - (Free Research)

Juniper Research defines mobile banking as “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.

(WHITE PAPER)

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Stop losing revenue from poor online customer experiences by Tealeaf

August 2011 - (Free Research)

24% of annual online revenue is lost globally due to poor online customer experience. This report will underscore the importance of online customer experience management, or CEM, which is about taking a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success.

(WHITE PAPER)

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Sybase Mobility Guide - a downloadable book by ComputerWeekly.com

March 2011 - (Free Research)

This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.

(WHITE PAPER)

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Mobile coupon technology by ComputerWeekly.com

November 2010 - (Free Research)

Juniper Research defines a mobile coupon as “a coupon sent to and stored on a mobile phone that can be exchanged for a rebate, a financial discount etc. at a retailer or merchant when the consumer purchases a product.”

(WHITE PAPER)

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