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IT Survey Results: Top Priorities Through 2010 by BMC Software, Inc
November 09, 2009 - (Free Research)
What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies.
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ITIL for the Real World by Numara Software
January 06, 2009 - (Free Research)
This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
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ActiveRoles Server: Active Directory Management - Free Trial! by ScriptLogic Corporation
April 10, 2009 - (Free Research)
Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources.
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Fixing the SAP Upgrade Process: Nine Best Practices by Panaya, Inc.
November 10, 2009 - (Free Research)
This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost.
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Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc
June 15, 2009 - (Free Research)
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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Behind the scenes in Vancouver – 100 days to go by Atos Origin
November 12, 2009 - (Free Research)
With just under 100 days to go to the Vancouver 2010 Olympic Winter Games, Magnus Alvarsson, chief integrator at Atos Origin explains what has been done so far and what lies ahead for the technology team. Watch this video to understand the remaining steps that must be taken to ensure the 2010 Olympics go off without any major problems.
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Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research)
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
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Managing Change Effectively with ERP: The Impact On 5 Key Business Functions by Infor
December 03, 2009 - (Free Research)
This white paper examines the impact of using disparate systems versus an integrated ERP system on your manufacturing operations. The detailed charts on the following pages provide insight into how the inefficiencies associated with change management today can be easily and cost-effectively eliminated.
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Assess Your Enterprise Agility by SAP AG
November 2007 - (Free Research)
Forrester reports that CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products.
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Windows Server 2008 R2: Top 10 Changes You'll Actually Care About by Dell and Microsoft
November 2009 - (Free Research)
Watch this webcast to learn about the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility.
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Information Security Magazine November 2009: Stay in Control by Information Security Magazine
November 2009 - (Free Research)
Unmanaged changes to IT systems and networks can recklessly increase risk to enterprises. The key is rolling out an accepted change management process, and sticking to it. Read this magazine and find out how a consistent change management process puts you in charge.
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ChangeAuditor for Active Directory - Free Trial! by ScriptLogic Corporation
April 2009 - (Free Research)
Microsoft Active Directory, File Systems and Exchange are part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor is the answer.
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