We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security. 

This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession! 

A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. 

Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers. 

Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 

In this three-minute video, two Microsoft Dynamics CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is also being adapted and customized to offer solutions well beyond what CRM is typically used for. 

Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program. 

This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. 

View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset. 

IBM Rational ® Requirements Composer helps teams define requirements more effectively and apply 'just enough' management to them across the project lifecycle. Join this webcast to learn more. 

Over the last year, the security space has seen a doubling in malicious code and a sharp increase in preventable data breaches. In this podcast, get details on some of the hottest security issues including Windows 7 security, the adoption of Sharepoint, and the security of social networking sites. 

In this podcast, hear 10 tips on creating an effective password policy and strategies for effectively enforcing it. Following these tips and working out ways to strengthen the policy without making it overly difficult to adhere to will make it easier to obtain and implement a stronger organization-wide password policy. 

Today's enterprise and government organizations increasingly support the use of mobile (wireless) devices by their employees. At the same time, enterprise and government organizations often underestimate the potential security risks of using wireless devices.