This guide is designed to provide you with a technical overview of the new and improved features in Windows Server 2008 R2. 

This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. 

Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach. 

The purpose of data deduplication is to increase the amount of information that can be stored on disk arrays and to increase the effective amount of data that can be transmitted over networks. Read this white paper to learn more about data deduplication as well as Quantum Dxi-Series disk-based backup solutions. 

Through IBM client interviews across several industries and other industry and workload analyses, this paper examines the benefits and costs of IBM's CoD offering for high performance business and technical computing. 

Server Virtualization means more than server consolidation. Microsoft Windows Server can help your organization improve network reliability, scalability and security. 

This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems. 

The goal of this white paper is to discuss the role of caching, describe in detail how object caching and byte caching works, and show how these caching technologies work together to deliver true performance differentiation. 

Sun's free product trials give you the opportunity to test the very latest Sun Open Storage products and solutions for your business: absolutely free for a full 60 days, with full technical support. 

In an era of explosive data growth and flat or diminishing budgets, organizations must evaluate potential technology purchases not only on their technical merits but on their economic merits as well. Virtualization, tiered storage and Hitachi Dynamic Provisioning software can all deliver significant economic benefits to the organization. 

There are many reasons to deploy "rich media" content. This three-part article is not about the why, but the how. As with all online projects business leaders have to decide what makes the most sense for their company from both a financial and technical perspective. How will you deliver this fancy new content? 

In this white paper, you will learn about some of the underlying technology and architecture behind the capabilities of Concentric Managed Backup. Technical decision-makers should come away from this document with a deeper knowledge of the Concentric Managed Backup platform and its overall architecture.