CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

Over 800 Health Data Breaches in California This Year by ESET September 03, 2009 - (Free Research) Listen to this episode of "The Malware Report" to find out how California is responding to the 800 data breaches that occurred in the first five months of 2009.  (PODCAST) READ ABSTRACT |

Teachers Association Turns to Centralized Data Repository to Improve Member Service by Microsoft April 16, 2008 - (Free Research) The California Teachers Association (CTA) relies on a complex and highly integrated IT environment to capture and manipulate data. CTA wanted to add a customer relationship management solution to better support its members. After exploring several alternatives, CTA chose to deploy Microsoft Dynamics™ CRM.  (CASE STUDY) READ ABSTRACT |

Marin County Upgrades Tax System While Reducing the Costs of the Mainframe by Micro Focus UK October 27, 2009 - (Free Research) The property tax system for Marin County, California, was increasingly expensive to maintain; furthermore, it was not possible to integrate it with newer modern technologies. Read this case study to learn how they updated and modernized this critical application without losing valuable IT assets embedded in the current system.  (CASE STUDY) READ ABSTRACT |

Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities by Microsoft April 18, 2008 - (Free Research) Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services.  (CASE STUDY) READ ABSTRACT |

O'Neill "Surfs" Through Backups and Recoveries with Data Domain by Data Domain May 01, 2007 - (Free Research) O'Neill is a lifestyle brand focused on boardriding products. To address its challenges with tape-based backups and growing data volumes, O'Neill turned to Data Domain.  (CASE STUDY) READ ABSTRACT |

City Where Fantasy Thrives Solves Reality of Backup Challenges with Quantum DXi7500 Express by Quantum Corporation July 01, 2009 - (Free Research) When a full backup of the city's 125-plus servers became impossible overnight on a legacy tape system, Burbank went looking for a better answer. The city chose Quantum's DXi7500 Express disk-based backup solution with deduplication technology.  (WHITE PAPER) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge November 05, 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.  (WHITE PAPER) READ ABSTRACT |

Networking Solutions Resource Center by Cisco Systems, Inc. November 06, 2009 - (Free Research) This Networking Solutions Resource Center was developed to bring the latest information on networking technology to today's IT pros. The videos, reports, whitepapers, podcasts and other materials that you'll find here were created to show you how your company's networks can help the people who work there be more efficient and productive every day.  (RESOURCE CENTER)

Download F5 Data Manager Trial Version by F5 Networks UK September 14, 2009 - (Free Research) F5 Data Manager helps you understand your file storage environment. This trial version will perform an inventory of your environment and enable you to run detailed reports that analyze which file types are being created, who is creating them, how quickly they age, and which resources they consume.  (TRIAL SOFTWARE) READ ABSTRACT |

Reality Check: Five Things You Should Know About SIP by Catalyst Telecom November 02, 2009 - (Free Research) In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.  (PODCAST) READ ABSTRACT |

Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software November 03, 2009 - (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI.  (WEBCAST) READ ABSTRACT |

eGuide: Securing Corporate Data on Your Laptops by Dell, Inc. and Intel September 01, 2009 - (Free Research) In this series, independent information security expert and noted author Kevin Beaver discusses laptop security issues he has recently seen in the field that you may not have considered or that you might be looking at from the wrong perspective.  (EGUIDE) READ ABSTRACT |

eGuide: Defining a cost-effective mobile IT strategy by Dell, Inc. and Intel September 01, 2009 - (Free Research) In this series, Craig Mathias explores the various ways mobility solutions can be used successfully and cost-effectively in your enterprise.  (EGUIDE) READ ABSTRACT |

How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge November 05, 2009 - (Free Research) The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.  (WHITE PAPER) READ ABSTRACT |

Ten Things You Should Know about Windows 7 vs. Windows XP by Global Knowledge November 05, 2009 - (Free Research) So you’re an XP shop and your organization skipped Vista, but is considering taking the plunge to the latest revision of the Longhorn platform: Windows 7. Here are ten things that you should probably know as you get familiar with this new Windows client.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan by Global Knowledge November 05, 2009 - (Free Research) The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.  (WHITE PAPER) READ ABSTRACT |

The Critical Role of Data Loss Prevention in Governance, Risk and Compliance by Mimecast August 2009 - (Free Research) Email has become a critical business tool, but it is also the easiest way for information to escape from the confines of a business. Learn why email Data Leak Prevention is critical to safeguard the information that is inside your network.  (WHITE PAPER) READ ABSTRACT |

Sawmill 8 - Web Log Analysis Tool by Flowerfire, Inc. May 2009 - (Free Research) Sawmill is a powerful hierarchical log analysis tool that runs on every major platform and operating system.  (TRIAL SOFTWARE) READ ABSTRACT |

Monitor Cloud Platforms, SaaS Applications, and Internal Business Applications from the Same Platform by Nimsoft, Inc. November 2009 - (Free Research) This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments.  (WEBCAST) READ ABSTRACT |

Implementing Robust Change Management by SearchSecurity.com October 2009 - (Free Research) Change management: Information security professionals have been known to cringe when they hear these words. But the change management process doesn't have to be as complicated as it might seem.  (VIDEO) READ ABSTRACT |

Tips and Tricks: Managing Converged Networks with PacketShaper by Blue Coat October 2009 - (Free Research) On today's converged networks -- where data traffic competes with latency-sensitive applications such as VoIP, video conferencing, and virtual machines -- only the greediest survive and thrive. Watch this webinar to learn about bandwidth issues, network resource allocation, and real-time applications management.  (WEBCAST) READ ABSTRACT |

How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom November 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.  (EGUIDE) READ ABSTRACT |

IPS vs. IDS: Similar on the Surface, Polar Opposites Underneath by TippingPoint October 2009 - (Free Research) A common notion is that an Intrusion Prevention System (IPS) is nothing more than an Intrusion Detection System (IDS) deployed in-line with blocking capabilities. This paper explains why that notion is incorrect.  (WHITE PAPER) READ ABSTRACT |

Three Waves, One Defense: How an Intrusion Prevention System (IPS) Protects from an Ever-Broadening Threat Landscape by TippingPoint October 2009 - (Free Research) For organizations trying to shore up network defenses, it's important to understand how the security threat landscape has evolved. Only then is it possible to determine the best use of network-security solutions -- particularly Intrusion Prevention Systems (IPS) -- to block ongoing and future waves of attacks. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Managing to Secure: Evaluating the Manageability of your IPS Solution by TippingPoint October 2009 - (Free Research) The last thing network security managers need is more complicated management systems to learn. There are four management keys to an IPS solution: Speed of initial set-up; Ease of ongoing management; Flexible management interfaces; and IPS management scalability. This paper will take a good hard look at each of these manageability components.  (WHITE PAPER) READ ABSTRACT |

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