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Astea Alliance Application Extensions by Astea International Inc. (E-mail this company)

Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company)

Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links. 
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StatCom's Patient Flow Logistics and Tracking Software by Statcom.

StatCom’s patient flow logistics and tracking software was developed specifically to improve hospital-wide communications, patient throughput and capacity management. 
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Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company)

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process. 
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Mobile Field Services Best Practices by Astea International Inc. (E-mail this company)

November 2007 - (Free Research)
According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Applications - Supply Chain Management by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Quest MessageStats™ by Quest Software, Inc

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

NI TestStand: Ready-To-Run Test Management Environment by National Instruments

NI TestStand is a ready-to-run test management environment and framework designed to simplify the automation of your test and validation systems. NI TestStand is used to develop, manage and execute test sequences. 
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Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
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Strategies to Run a Lean Supply Chain: How Principles of Lean Manufacturing Transfer Benefits to Operations by Epicor Software Corporation.

February 2008 - (Free Research)
This paper by Ventana Research, a leading Performance Management research firm, examines how businesses are using management concepts such as “lean” manufacturing to make their supply chains more efficient. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Instant Messaging Tough Enough for Business: No Server Required by Cisco Systems, Inc

September 2008 - (Free Research)
This white paper discusses the important benefits that business Instant Messaging (IM) can provide to any sized organization, the risks faced from unmanaged use of IM, and the factors that must be addressed as organizations plan their upgrade. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions

Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise. 
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A Quick ROI and Low TCO Approach to Mobilizing Enterprise Applications by OQO, Inc.

May 2008 - (Free Research)
Today’s enterprise is going mobile, don’t get left behind. This webinar takes a practical, solutions-oriented approach and looks at how business and IT managers can mobilize line of business applications while minimizing costs. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Podcast: Trends, Challenges, and Innovations in Enterprise Mobility by OQO, Inc.

May 2008 - (Free Research)
Gain insight into a practical, solutions-oriented approach as well as how you can mobilize line of business applications while minimizing TCO. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Dispatch Direct: Service Call Dispatching by Dispatch Direct

Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service. 
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Workday Solutions: Human Capital Management by Workday.

Change is the one constant in business. Workday Human Capital Management is designed to help your organization develop its global workforce. People are your company's most valuable resource. Commit to growing not only your business, but also your people. 
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Taking On-Demand CRM Integration to the Next Level by Oracle Corporation.

June 2008 - (Free Research)
This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle’s vision and solution for comprehensive integration with Oracle’s Siebel CRM On Demand. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managing Growth and Cash Flow for Small and Medium-Sized Businesses by Cisco Systems, Inc

February 2008 - (Free Research)
According to the Small Business Administration, 80 percent of small businesses fail in the first year, sadly, the problem is often cash flow, not lack of sales. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research

August 2004 - (Paid)
The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc

The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

The Importance of Patient Flow Logistics Coordination for Effective Discharge by Statcom.

May 2008 - (Free Research)
Discharge delays create many patient flow constraints which negatively impacts patient satisfaction, safety, hospital capacity, & financial performance. This paper proposes a Patient Flow Logistics Coordination Model to address these... 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Designed to Manage Lean Principles by Epicor Software Corporation.

September 2008 - (Free Research)
Manufacturers will continue to leverage technology to stay competitive. Read this paper to learn how with the Vantage fully integrated enterprise solution, you will be prepared to meet the challenges of today’s market place – becoming lean to do so. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

White Paper: Mobile Virtualization and Remote Access on Windows Mobile Smartphones by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research)
Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improve the Efficiency and Productivity of Healthcare Workers--with NetMotion Wireless’ Award-winning Mobile VPN Software, Mobility XE by NetMotion Wireless.

June 2008 - (Free Research)
Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Guide to Selecting a Videoconferencing Application for Unified Communication by TANDBERG.

March 2008 - (Free Research)
If 55 percent of communication is determined by nonverbal cues, namely tone of voice and body language, how many important details are you missing in an e-mail exchange or teleconference? A TANDBERG/Roper ASW survey found that 56% o… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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