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Award-Winning Microsoft Training Including Windows Vista, MCSE Certifications, and Exchange by Global Knowledge Network, Inc.

April 2006 - (Free Research)

Our MCSE Boot Camp is an intensive program that will help you get up to speed on Windows 2003 and prepare you for three new certifications - MCSE, MCSA, and Microsoft Certified Professional (MCP) status in each of the exam topics. The course features a combination of the theory and practical aspects of the Windows 2003 technologies.

(E-LEARNING TUTORIAL)

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Measuring the True Business Benefits of Web Collaboration by CA Technologies.

September 2008 - (Free Research)

This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.

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Windows 7 MCITP Certification Review: How to Prepare for and Pass the Windows 7 MCITP Certification Exams by Global Knowledge

August 2010 - (Free Research)

The goal of this white paper is to provide you, an IT Professional, with the knowledge and tools to be successful when taking a certification exam for one of the three available Windows 7 certifications: Windows 7 Configuring, the Enterprise Desktop Support Technician, or the Enterprise Desktop Administrator certification.

(WHITE PAPER)

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Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge

January 2007 - (Free Research)

This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.

(WHITE PAPER)

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Tips for a Pain Free ERP Implementation by Plex Systems

July 2010 - (Free Research)

Your next software implementation doesn’t have to be a nightmare. It can be done faster and with less training and without the need for upgrades or continued training. Read this paper to learn about the Plex Online implementation and training process, a process perfected over hundreds of successes.

(WHITE PAPER)

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Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc.

May 2004 - (Free Research)

Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team.

(WHITE PAPER)

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Management Skills for Every Leader by Global Knowledge

December 2011 - (Free Research)

What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more.

(WHITE PAPER)

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Five Challenges to ITIL Best Practices by Global Knowledge

October 2010 - (Free Research)

The best practices described by Version Three of the ITIL® represent a de facto standard for IT Service Management and have become very popular in technology organizations over the last several years. This paper will explore each of these challenges, provide real-world examples of each, and present realistic methods for overcoming these challenges.

(WHITE PAPER)

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Tips and Techniques for Red Hat Certification Success by Global Knowledge

August 2010 - (Free Research)

In this Red Hat certification white paper, Justin Nevill, Red Hat Certified Architect and Global Knowledge Instructor, has put together some tips and study guides to make your exam preparation experience a positive one.

(WHITE PAPER)

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The Scoop on the New CCNA and CCNP Specializations by Global Knowledge

September 2009 - (Free Research)

There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document.

(WHITE PAPER)

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Successful EHR Change Management by Intel and HP

September 2011 - (Free Research)

There are many factors to consider when rolling out an EHR implementation, and one of the most important is getting your people behind the change. This paper provides insight into where your staff may be in terms of resistance to or support for a new EHR system, and the necessary tools, training and support to transition successfully.

(WHITE PAPER)

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Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge

March 2009 - (Free Research)

In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).

(WHITE PAPER)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Spanning Tree Protocol Essentials for the CCNA Exam by Global Knowledge

November 2009 - (Free Research)

The Spanning Tree Protocol (STP) was developed to solve the problems caused by loops in a bridged, or switched, topology. Read this paper for useful knowledge of the Spanning Tree Protocol - knowledge that will be useful for the CCNA exam.

(WHITE PAPER)

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ESSENTIAL PERFORMANCE TOOLS FOR SQL SERVER DBAS by Idera

February 2012 - (Free Research)

Optimizing SQL Server performance can be a daunting task, especially for an increasing number of reluctant DBAs faced with managing their organization’s SQL Server databases, despite little training. This white paper provides a high-level overview of core SQL Server performance concepts and an overview of essential SQL Server performance tools.

(WHITE PAPER)

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How to Become an Innovative Sales Manager in 4 Virtual Steps by Citrix Online Go To Meeting

January 2012 - (Free Research)

This SellingPower white paper explores four strategic ways that sales managers can win by leveraging virtual tools for internal team collaboration, client presentations, training and more.

(WHITE PAPER)

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Best Practices of Agile Tool Users by AccuRev

November 2011 - (Free Research)

Since you invested so much to get Agile training and acquire and install Agile tools, why not get the most out of your investment? By following the best practices outlined in this white paper you will increase your chances of success with Agile and increase the quality of the software you create with your Agile process.

(WHITE PAPER)

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Top 10 reasons why you should choose HP StoreOnce by HP and Intel

February 2011 - (Free Research)

Read this white paper to understand how HP’s StoreOnce solution uses a common deduplication approach across all the company’s storage platforms, thus reducing training time and speeding time to productivity.

(WHITE PAPER)

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PMP Examination Changes for 2011 by Global Knowledge

March 2011 - (Free Research)

The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more.

(WHITE PAPER)

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White paper: Building a data-driven IT infrastructure by ComputerWeekly.com

January 2011 - (Free Research)

Data will be at the heart of decision-making as companies return to growth and the public sector looks for greater efficiency.

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White paper: Building a Flexible IT Architecture by ComputerWeekly.com

March 2011 - (Free Research)

Tools such as service-oriented architecture and business processmanagement are increasingly important to building an IT infrastructurethat meets customer needs and responds to market demands.

(WHITE PAPER)

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Words for the Ys: How to Leverage a Generation’s Strengths and Improve its Staying Power in the Contact Center by Calabrio, Inc.

January 2012 - (Free Research)

This white paper provides insight on how to retain Generation Y contact center employees so your business can flourish and stay within budget.

(WHITE PAPER)

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Deploying Oracle Database on Oracle's SPARC Enterprise M-Series Systems by Oracle Corporation

December 2011 - (Free Research)

This white paper explores the latest virtualization capabilities, and offers recommendations on how to combine virtualization technologies for enterprise deployments.

(WHITE PAPER)

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Encouraging Greater SharePoint Adoption with DocAve by AvePoint, Inc.

January 2012 - (Free Research)

This white paper discusses several "must-have elements" as part of any organization's SharePoint adoption with DocAve plan.

(WHITE PAPER)

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The global state of the project management office by ComputerWeekly.com

May 2011 - (Free Research)

This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.

(IT BRIEFING)

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