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Assess Your Enterprise Agility by SAP AG November 12, 2007 - (Free Research) Forrester reports that CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products.  (ANALYST REPORT) READ ABSTRACT |

Operational Excellence: The New Lever of Profitability and Competitive Advantage by SAP AG January 01, 2009 - (Free Research) The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance.  (WHITE PAPER) READ ABSTRACT |

The Importance of Measuring ROI: The Indicator of Business and IT Performance by SAP AG December 29, 2008 - (Free Research) A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.  (WHITE PAPER) READ ABSTRACT |

The Perfect Storm - Why Now Is The Time For Open Source by Red Hat and Intel June 01, 2009 - (Free Research) Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions.  (WHITE PAPER) READ ABSTRACT |

Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services April 07, 2009 - (Free Research) This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives.  (PRODUCT OVERVIEW) READ ABSTRACT |

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc. November 04, 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.  (WHITE PAPER) READ ABSTRACT |

IBM Service Management: Visibility. Control. Automation by IBM June 25, 2009 - (Free Research) This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.  (BROCHURE)

Best Practices for Network Transformation for Carrier Ethernet Services by ECI Telecom May 17, 2009 - (Free Research) ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more.  (WHITE PAPER) READ ABSTRACT |

The Agile Project Manager by VersionOne Inc. June 08, 2009 - (Free Research) This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.  (WHITE PAPER) READ ABSTRACT |

CIO Decisions eZine: ITSM Managing for Efficiency and Effectiveness by SkillSoft Corporation November 10, 2009 - (Free Research) IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.  (EZINE) READ ABSTRACT |

Evaluation Guide: SharePoint 2010 for the Professional Developer by Microsoft Corporation India Pvt Ltd December 04, 2009 - (Free Research) The SharePoint 2010 developer evaluation guide describes the SharePoint 2010 developer platform, including walkthroughs of some of the new capabilities for developers.  (EGUIDE) READ ABSTRACT |

Data Quality: A Survival Guide For Marketing by SAP AG June 02, 2009 - (Free Research) Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of DMExpress by Syncsort August 25, 2008 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.  (WHITE PAPER) READ ABSTRACT |

Five Steps To Effective Corporate Governance by Wipro Technologies February 27, 2009 - (Free Research) This whitepaper takes a look at the importance of corporate governance in today's context, some best practices that companies can adopt in this area for effective corporate governance and, more specifically, lays out 5 important steps to effective corporate governance.  (WHITE PAPER) READ ABSTRACT |

The Alignment-Focused Organization: Bridging the Gap between Strategy and Execution by SAP AG November 01, 2007 - (Free Research) Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.  (WHITE PAPER) READ ABSTRACT |

The Role of ERP in Globalization by SAP AG September 18, 2008 - (Free Research) This whitepaper examines the role of ERP in Globalization in detail, outlining steps to improve current strategies to meet the changing face of the global business of today ...and tomorrow.  (BOOK) READ ABSTRACT |

Providing CFOs Unprecedented Views of Hospital-Wide Data Converged Financial, Clinical, and Operational Information by SAP BusinessObjects November 19, 2009 - (Free Research) CFOs at large hospitals must process enormous amounts of information to make quick strategic decisions. This paper will explore the decision-making challenges faced by CFOs and examine the many benefits of solutions that accelerate insight.  (WHITE PAPER) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc. November 04, 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.  (WHITE PAPER) READ ABSTRACT |

eBook: Building Effective Dashboards and Scorecards by Tableau Software October 09, 2009 - (Free Research) In this eBook, learn advanced strategies for creating actionable, interactive and user-friendly dashboards that will help your organization track key performance indicators (KPIs).  (EBOOK) READ ABSTRACT |

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.  (WHITE PAPER) READ ABSTRACT |

eBook: Compliance for the Midmarket: Governance, Risk and Technology by SearchCIO.com June 09, 2009 - (Free Research) Read this E-book to learn about how you can take a proactive approach to regulatory compliance. Rather than waste time and resources tackling one regulation at a time, find out how companies are looking at the big picture and forming security strategies based on their needs. Sponsored By: Imperva and StoredIQ  (EBOOK) READ ABSTRACT |

IBM Security Framework Blueprint (Redbook August '09) by IBM July 22, 2009 - (Free Research) IBM has created a pair of complementary views to bridge the communication gap between the business and the technical perspectives of security to enable convergence in thought and process. The IBM Security Framework addresses the business view, and the IBM Security Blueprint addresses the technical view.  (WHITE PAPER) READ ABSTRACT |

Advancing Return on Investment Analysis for Government IT: A Public Value Framework by SAP AG January 23, 2009 - (Free Research) The range and complexity of government information technology (IT) investments makes assessing their returns a daunting prospect. This white paper presents a public ROI assessment framework that addresses the shortcomings in the available methods and models for assessing public returns.  (WHITE PAPER) READ ABSTRACT |

E-guide: Security Framework for Compliance Drivers by ArcSight, Inc. September 10, 2009 - (Free Research) This Pocket E-Guide examines using one or more of the compliance regulations as a framework rather than relying solely on the traditional information security guides to build a security framework.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 18, 2009 - (Free Research) This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

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