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Intelligent Metrics Ensures Success by IFS July 01, 2007 - (Free Research) Read how GED Integrated Solutions went through the process of identifying and implementing metrics to drive its business process improvement program in 2002 and has since learned many important lessons in how to track and leverage business metrics to improve operational performance.  (WHITE PAPER) READ ABSTRACT |

22 Marketing Metrics for Business Executives: An actionable guide to marketing analytics and marketing’s impact on the bottom-line by Birst December 31, 2009 - (Free Research) Read this white paper to learn about a core set of marketing-related metrics that can be understood and tracked by every executive, especially those in marketing. These metrics are necessary to keep executives, especially in marketing, on top of financial, market, and customer trends, as well as sales and marketing benchmarks.  (WHITE PAPER) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company) April 27, 2004 - (Free Research) As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.  (WEBCAST) READ ABSTRACT |

An Introduction to System i (IBM iSeries) High Availability - Get to Know the Core Components of HA Solutions and Important Installation Considerations by Vision Solutions January 2007 - (Free Research) This white paper provides an introduction to System i high availability for companies that want to understand this technology and evaluates whether such a solution can become a cost-justifiable component of their backup and recovery strategy.  (WHITE PAPER) READ ABSTRACT |

Windows Server® 2008 Hyper-V Technology Introduction by Dell and Microsoft October 2009 - (Free Research) Dell's Hyper-V Technology Introduction for Windows Server® 2008 is a rapid approach to the deployment and configuration of a Hyper-V and SystemCenter Virtual Machine Manager 2008 (SCVMM) based Proof of Concept (POC) into your pre-production test lab.  (DATA SHEET) READ ABSTRACT |

Windows Server® 2008 Hyper-V Technology Introduction with Advanced Management by Dell and Microsoft October 2009 - (Free Research) The Hyper-V Technology Introduction with Advanced Management for Windows Server 2008 is an approximate 10 day service and consists of either a single-node implementation or dual-node highly available (HA) host-based cluster configuration and up to two servers for the System Center elements. Read this paper to learn more.  (DATA SHEET) READ ABSTRACT |

eBook: Introduction to Virtualization Chapter 7 - Hypervisors: At Virtualization's Core by SearchServerVirtualization December 2009 - (Free Research) Virtualization technology isn't complete without a hypervisor. This final chapter of the Introduction to Virtualization e-book explains some hypervisor basics—highlighting the differences between bare-metal and hosted hypervisors—and lists some features that you should look for when selecting one for your virtual environment.  (EBOOK) READ ABSTRACT |

GlassFish ESB Tutorial: A Gentle Introduction by Sun Microsystems, Inc. June 2009 - (Free Research) This tutorial provides a comprehensive, hands-on introduction to the Open ESB technology that is making its way into Sun commercial products - GlassFish ESB and Java CAPS 6. You will tackle six mini-projects that come together to provide a small, proof-of-concept, composite application.  (WHITE PAPER) READ ABSTRACT |

Metrics-Based Sales Productivity – Delivering Dividends for Forward Thinking Sales Organizations by IBM March 2010 - (Free Research) New Sales Performance Management solutions enable sales leaders to align technology to business need and strategy. Read this paper for a series of discussions related to the metrics-based sales productivity solutions that forward thinking sales organizations are employing to harness the power of the pipeline and take advantage of sales analytics.  (WHITE PAPER) READ ABSTRACT |

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others.  (ANALYST REPORT) READ ABSTRACT |

Measuring Call Center Key Performance Indicators To Optimize Cost, Quality by Contactual, Inc. February 2010 - (Free Research) In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality.  (PODCAST) READ ABSTRACT |

Populating a Data Quality Scorecard with Relevant Metrics by DataFlux Corporation June 2008 - (Free Research) Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria..  (WHITE PAPER) READ ABSTRACT |

Best Practices for Event Management by BMC Software, Inc. April 2009 - (Free Research) This BMC webcast will present a methodology for identifying the metrics that have the most impact on critical business applications and for creating exception events to notify of critical application problems.  (WEBCAST) READ ABSTRACT |

Introduction to Sybase Replication Server by Sybase, Inc. March 2010 - (Free Research) As IT infrastructures grow more complex there is a need for data to be synchronized, integrated, consolidated, and migrated. Sybase Replication Server, an enterprise class product, can help by offering real-time replication, data access with support for multiple databases and a data modeling tool while maintaining full transactional integrity.  (BROCHURE) READ ABSTRACT |

The Evolution of IT Operations by ASG Software Solutions February 2010 - (Free Research) Read this paper to learn how organizations have improved service delivery, and at the same time they have also turned their focus to presenting business value more positively.  (WHITE PAPER) READ ABSTRACT |

Introduction to Virtualization E-book, Chapter 3: Virtualizing A Test And Development Lab by Dell and Microsoft March 2009 - (Free Research) Now is the time to realize all of the benefits of virtualizing your test and development lab. This chapter highlights some of the benefits of consolidating your test and development environments through virtualization, including costs savings, accelerated time to deployment and system consistency throughout your environment.  (EBOOK) READ ABSTRACT |

Datacove Email Archival Appliance Introduction by Tangent February 2010 - (Free Research) Datacove is designed to be a complete archiving and data compliance system. It works with almost every mail system available today by downloading all inbound and outbound mail from the journaling account in the mail server. It will capture, index, store, and write a permanent archive of every email coming into and leaving your network.  (WEBCAST) READ ABSTRACT |

SEKE Podcast - Introduction to Solera DeepSee by Solera Networks February 2010 - (Free Research) In this podcast presented by James Hilliard, host of the "See Everything, Know Everything" podcast, and Matthew Wood, Solera Networks' Chief Scientist, you'll learn about the DeepSee tool, which provides administrators, users and C-level executives at a corporation a way to see what is happening on a network in real-time.  (PODCAST) READ ABSTRACT |

Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge December 2008 - (Free Research) This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.  (WHITE PAPER) READ ABSTRACT |

Switching Essentials: An Introduction to Network Switching by Global Knowledge October 2008 - (Free Research) In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch.  (WHITE PAPER) READ ABSTRACT |

IMS Common Services Layer - An Introduction by BMC Software, Inc. April 2009 - (Free Research) No recent IMS enhancement has more potential to improve internal processing than does the Common Services Layer (CSL). The CSL provides many benefits. This document describes the basics of CSL usage and how to get started with the CSL.  (WHITE PAPER) READ ABSTRACT |

Google Web Toolkit: An Introduction by TheServerSide.com October 2009 - (Free Research) In the early days of Java, application development with the Abstract Window Toolkit (AWT) was relatively simple.  (VIDEO) READ ABSTRACT |

Introduction to BB Development by BlackBerry January 2009 - (Free Research) In this webcast, Mike Kirkup tells about BlackBerry application platform which simplifies the development, deployment and management of wireless applications.  (WEBCAST) READ ABSTRACT |

Introduction to Blackberry® Java® Development by BlackBerry January 2009 - (Free Research) The Blackberry® Java® Development Environment (BlackBerry JDE) is a fully integrated development environment and simulation tool for building Java Micro Edition (Java ME™) applications for Java-based Blackberry® smartphones.  (WEBCAST) READ ABSTRACT |

Introduction to Web Development by BlackBerry January 2009 - (Free Research) In this webcast, author Michael Weitzel tells about web development and BlackBerry browser applications with their features.  (WEBCAST) READ ABSTRACT |

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