The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a learned MAC address with a port. It can then make intelligent forwarding decisions based on the destination MAC address. This white paper illustrates the process. 

Traffic between datacenters is growing at an accelerating rate. As throughput expands, the rate at which costs increase rises as well. A WAN optimization solution can help get backups and database synchronizations completed on time - without hurting VoIP or internet backhaul. Read on to learn more. 

Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing. 

As more IT professionals are turning to application & server consolidation, costs and the importance of performance is growing. This white paper takes a look at acceleration technologies - the challenges, benefits, and techniques of this alternative. 

This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users. 

In this expert e-guide you will gain insight into the origins and benefits of cloud computing. Learn which key questions that should be asked when planning a cloud architecture, and explore the important network considerations that should be taken into account when beginning a cloud initiative. 

WAN performance is critical to enterprise business around the globe. Read this white paper to learn the latest WAN optimization technologies, market products available for optimizations and analyst recommended WAN best practices. 

Our new IP Address Tracker frees you from the evils of spreadsheets, delivering powerful and simple-to-use features that give you a unified view of your IP address space and that enable you to manage it -- for free! IP Address Tracker makes it easy to track an unlimited number of IP addresses, see which ones are in use and which are not, and more. 

In this podcast, an industry expert discusses how the recession has affected branch office growth; what’s driving change in branch offices, and how to over cover the never-ending challenge of branch office security. 

The Windows 7 and Windows Server 2008 R2 operating systems introduce DirectAccess, a solution that provides users with the same experience working remotely as they would have when working in the office. With DirectAccess, remote users can access corporate file shares, Web sites, and applications without connecting to a virtual private network. 

This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. 

This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.