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New Regulations on the Rise by SearchSecurity.com
October 28, 2009 - (Free Research)
This collection of slides from the Information Security Decisions Conference provides some insight into some of the new regulations and recent changes in existing regulations. The slides focus on Red Flag Rules, the MA ID theft law, and the NV Data Protection law. Read on to learn how to stay compliant with these new laws and others like them.
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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Future-Proof Your Compliance Program by IBM
July 28, 2009 - (Free Research)
The regulatory environment is constantly changing, so creating a streamlined and flexible program is every security pro's first goal when it comes to compliance. Check out this videocast for best practices on forming a comprehensive compliance program.
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How to Reduce Eclipse BIRT Development Effort for Data Visualizations by Actuate
September 09, 2009 - (Free Research)
Actuate BIRT Interactive Viewer is a web-based tool for the interactive analysis and modification of reports. Download this white paper to learn how with Actuate BIRT Interactive Viewer end users can change formatting, hide, add or move data, create charts, sort data and apply functions to data.
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Dell Data Center 360 - Interactive Video Tour by Dell, Inc. and Intel
November 30, 2009 - (Free Research)
The demands on your data center are constantly increasing, and with data growing even fifty-fold in three years, how can you stay ahead? How can you optimize your data center? Take this interactive data center tour and learn more.
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Realize effective distributed development via a virtual software factory by IBM
September 11, 2009 - (Free Research)
This one minute flash video and accompanying interactive pdf will introduce you to the concept of a virtual software factory. Check out the interactive pdf for information and links to the solutions behind the factory, including links to some of our newest ROI calculators.
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Web 2.0 at Work by Patriot Technologies, Inc.
April 01, 2009 - (Free Research)
When offered a list of Web 2.0 types of site, only 17% of global IT managers in large companies identified correctly that all of them would come under the banner of Web 2.0. Learn more about Web 2.0 in this report.
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Ensure Online Services are Secure and PCI Compliant: IT Processes that Keep Pace with Rapid Growth by Tripwire, Inc.
December 10, 2009 - (Free Research)
bwin Interactive Entertainment is an online gaming company that needed to quickly become PCI compliant, implement IT policies that would facilitate the company’s rapid growth, and generally ensure that their online offerings are all trustworthy, safe, and secure. Read this case study to learn how Tripwire solutions helped bwin meet all their needs.
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eBook: Building Effective Dashboards and Scorecards by Tableau Software
October 09, 2009 - (Free Research)
In this eBook, learn advanced strategies for creating actionable, interactive and user-friendly dashboards that will help your organization track key performance indicators (KPIs).
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Which Off-line CRM solution for Field Force? by Wipro Technologies
October 21, 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
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STR Software Webcasts by STR Software
May 08, 2009 - (Free Research)
STR Software frequently delivers informative webcasts to help you learn more about our AventX Product Suite. These webcasts usually include a live product demonstration or PowerPoint presentation, and an interactive question and answer period. Please click through to see our schedule of upcoming webcasts.
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Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation
January 26, 2009 - (Free Research)
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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How MSPs can profit from cloud storage by Iron Mountain Digital
December 09, 2009 - (Free Research)
Join Redmond Channel Scott Bekker and Iron Mountain Digital’s Daniel Stevenson for a free, informative webcast to get insight on the emerging cloud storage opportunities and learn how you can quickly integrate cloud storage into your portfolio to take advantage of this profitable growing industry.
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