Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications. 

Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight. 

This document is intended as a quick reference guide for developers and system administrators that want to optimize the Solaris™ OS on the Intel® Xeon® processor 5500 series platform. 

Join Grant Ingersoll, co-founder of Lucid Imagination and chairman of the Apache Lucene PMC, and Ryan McKinley, co-founder of Voyager GIS and Apache Lucene PMC member, and Sameer Maggon of AT&T Interactive for an in-depth technical workshop on the potential and application of the newly released Lucene Spatial libraries. 

In this episode of The Malware Report, Randy Abrams talks about a recent online banking attack from which cybercriminals were able to steal over forty million dollars from small and midsized businesses. Find out what went wrong and listen in for some hints and tips that can help keep your banking information safe. 

In this episode of The Malware Report, Randy Abrams talks about a vulnerability in Adobe Acrobat Reader that can lead to potentially serious malware infections. Listen in to find out more about this vulnerability and how to ensure that your system isn’t compromised by just opening the wrong PDF file at the wrong time. 

A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. 

Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling. 

Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 

Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 

This ESG White Paper discusses the importance of tiered storage, examines BlueArc's approach to intelligent tiering, and shows how it creates operational value for users' data storage infrastructures. 

The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.