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1 - 25 of 288 | Next Page

Rational Agile Development Solutions eKit by IBM

September 11, 2009 - (Free Research)
Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs. 
(ASSESSMENT TOOL) READ ABSTRACT |

Unified communications and collaboration in action by IBM

October 05, 2009 - (Free Research)
Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications. 
(PRODUCT DEMO)

Top 6 Reasons to Choose IBM for Collaboration by IBM

October 05, 2009 - (Free Research)
IBM has been leading the charge for smarter collaboration solutions for the past 20 years. Learn about the expereince and expertise IBM can bring to your busniess. 
(WEBCAST)

Microsoft Office SharePoint Server 2007 by Microsoft

September 15, 2009 - (Free Research)
Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight. 
(WHITE PAPER) READ ABSTRACT |

SharePoint: Practical IT Strategies for Enterprise Collaboration by Mimosa Systems UK

May 15, 2009 - (Free Research)
Read this e-zine for practical advice on quantifying the success of a SharePoint governance policy, how to monitor your SharePoint Environment, and integrating document management systems into MOSS 2007. 
(EZINE) READ ABSTRACT |

The Solaris Operating System – Optimized for the Intel® Xeon® Processor 5500 Series by Sun Microsystems, Inc. and Intel Corporation

March 30, 2009 - (Free Research)
This document is intended as a quick reference guide for developers and system administrators that want to optimize the Solaris™ OS on the Intel® Xeon® processor 5500 series platform. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Defense: SIMs for Threat Management by Q1 Labs

November 18, 2009 - (Free Research)
Learn about security information management systems (SIMs) and how they support a security information lifecycle of collection, alerting, reporting, and forensics. 
(VIDEO) READ ABSTRACT |

From Here to There, You Can Find it Anywhere: Building Local/Geo-Search with Apache Lucene and Solr by Lucid Imagination

November 18, 2009 - (Free Research)
Join Grant Ingersoll, co-founder of Lucid Imagination and chairman of the Apache Lucene PMC, and Ryan McKinley, co-founder of Voyager GIS and Apache Lucene PMC member, and Sameer Maggon of AT&T Interactive for an in-depth technical workshop on the potential and application of the newly released Lucene Spatial libraries. 
(WEBCAST) READ ABSTRACT |

Dasient Reports 640,000 Legitimate Websites are Infected with Malware by ESET

December 10, 2009 - (Free Research)
In this episode of The Malware Report, Randy Abrams talks about web based malware and particularly recent reports that legitimate websites are being compromised. Listen in to learn more about keeping your system safe and ensuring that you aren’t inadvertently passing on these malware threats. 
(PODCAST) READ ABSTRACT |

Banking Trojans Led to $40 Million Stolen from Small Businesses by ESET

December 10, 2009 - (Free Research)
In this episode of The Malware Report, Randy Abrams talks about a recent online banking attack from which cybercriminals were able to steal over forty million dollars from small and midsized businesses. Find out what went wrong and listen in for some hints and tips that can help keep your banking information safe. 
(PODCAST) READ ABSTRACT |

Fake Facebook Email Puts Your Computer and Network at Risk by ESET

December 10, 2009 - (Free Research)
In this episode of The Malware Report, Randy Abrams talks about Phishing attacks and particularly about fraudulent e-mails that attempt to impersonate Facebook or other social networking sites. Listen to this podcast to get some great advice on dealing with social engineering attacks and keeping your system safe from the botnet zombie threat. 
(PODCAST) READ ABSTRACT |

How a PDF Can Lead to a Serious Malware Infection by ESET

December 10, 2009 - (Free Research)
In this episode of The Malware Report, Randy Abrams talks about a vulnerability in Adobe Acrobat Reader that can lead to potentially serious malware infections. Listen in to find out more about this vulnerability and how to ensure that your system isn’t compromised by just opening the wrong PDF file at the wrong time. 
(PODCAST) READ ABSTRACT |

The Work-at-Home Agent Model for Improved Customer Loyalty by inContact

December 03, 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 
(WHITE PAPER) READ ABSTRACT |

Finding the Way Home: How to Design Your At-Home Agent Framework by inContact

December 01, 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results. 
(WEBCAST) READ ABSTRACT |

Communications Skills for Remote Support by LogMeIn, Inc.

September 16, 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 1 by SAP AG

May 01, 2007 - (Free Research)
Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior. 
(WHITE PAPER) READ ABSTRACT |

SEPATON Addresses Backup of Virtualized Servers by SEPATON

April 17, 2008 - (Free Research)
SEPATON is among the growing list of vendors to join the VMware Technical Alliance Partner (TAP) Program. SEPATON has its sights set on solving the backup challenges of virtual server implementations - in particular, VMware environments - with VTL. 
(ANALYST BRIEF) READ ABSTRACT |

Faster, Cheaper, Safer: Improving Agility, TCO, and Security with Agentless Job Scheduling by BMC Software, Inc

April 17, 2009 - (Free Research)
Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling. 
(WHITE PAPER) READ ABSTRACT |

Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI

December 2008 - (Free Research)
Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 
(WHITE PAPER) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact

December 2009 - (Free Research)
Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: A Batch File to Back up All Active-State BlackBerry Databases by BlackBerry

March 2009 - (Free Research)
This E-Guide, brought to you by SearchDomino and BlackBerry, will teach you how to create a LotusScript agent that will make a DOS batch file automatically back up all your active BlackBerry databases to a specified folder. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

Intelligent Tiered Storage: Focus on Hitachi Data Systems by Hitachi Data Systems

October 2008 - (Free Research)
Implementing different tiers of storage is very common. But mplementing an Intelligent Tiered Storage environment is still the exception than the rule. Hitachi Data Systems provides best-in-class Intelligent Tiered Storage through its storage management software, storage virtualization solutions, digital archiving, NAS, and VTL offerings. 
(WHITE PAPER) READ ABSTRACT |

Hitachi IT Operations Analyzer Software by Hitachi Data Systems

November 2009 - (Free Research)
Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. 
(DOWNLOAD)

Designing Artificial Intelligence for Games - Part 3 by Intel

July 2009 - (Free Research)
In this 3rd part of the <i>Designing Artificial Intelligence for Games</i> series, you'll learn how to give your agents higher orders of intelligence. The agents can already deal with the immediate situation they find themselves in; now you are working toward artificial intelligence (AI) that deals with broader goals and the bigger picture. 
(TECHNICAL ARTICLE)

ESG White Paper: Intelligent Tiered Storage: BlueArc's Implementation by BlueArc Corp.

October 2008 - (Free Research)
This ESG White Paper discusses the importance of tiered storage, examines BlueArc's approach to intelligent tiering, and shows how it creates operational value for users' data storage infrastructures. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 288 | Next Page


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