Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 

Read this paper to learn how your organization can install a filtering device that blocks malware from your network. McAfee's Email and Web Security appliance is recognized as an effective tool for identifying "bad" URLs. 

This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats. 

Unstructured data growth is straining traditional file systems and NAS architectures. IT managers are struggling to find ways to improve resource usage, while simultaneously improving service levels. This webcast highlights a file-based storage system that solves these issues and establishes a platform for future Cloud computing infrastructure. 

This E-Guide will discuss the various approaches to data deduplication. You'll learn the pros and cons of each, and will benefit from independent expert insight that will help you get the most out of the approach you take with data deduplication technology. 

Solaris ZFS file system helps companies take advantage of open storage platforms, enhance data services, and ease administration, as evidenced by many Sun customers worldwide. 

The Dell Management Console redefines much of the systems management paradigm, through a holistic, Web browser–based “single pane of glass” approach to managing enterprise-wide IT assets. Read on to learn more. 

This paper will explore the authentication methods available with WPA2 (Wi-Fi Protected Access 2) and identify several important best practices to consider when deploying a wireless network at home or in the enterprise. 

In this webcast, learn how the HP StorageWorks Enterprise File Services Clustered Gateway, a mid-range NAS file server gateway, allows you to scale your file serving performance in a near linear fashion. 

In this FAQ with Jeff Boles, Jeff discusses the ins and outs of file virtualization. He tells users the benefits and drawbacks of file virtualization, which file virtualization products are on the market and how they might work in specific IT shops, as well as how file virtualization affects replication or migration of files. 

"Company ABC" is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management. 

There are so many different types of deduplication: source, target, hash-based, delta differential-based, and global dedupe, for example. Read this presentation transcript for a discussion of data backup methods, data security, and data storage strategies for various environments.