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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
January 24, 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.
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Optimizing Service Desk Value by FrontRange Solutions Inc.
December 23, 2011 - (Free Research)
In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
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Re-birth of the IT Budget? by ComputerWeekly.com
June 24, 2010 - (Free Research)
Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment.
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Re-birth of the IT Budget? by ComputerWeekly.com
June 24, 2010 - (Free Research)
Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment.
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Top 5 Reasons to Replace your Remote Support Tool by LogMeIn, Inc.
January 20, 2012 - (Free Research)
Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it.
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SharePoint Customization Best Practices by Global Knowledge
December 2008 - (Free Research)
This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
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Automating User Provisioning: A User’s Perspective by Oracle Corporation
April 2011 - (Free Research)
Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs.
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CW+: Developer Survey Report from Embarcadero Technologies by ComputerWeekly.com
August 2010 - (Free Research)
The Embarcadero Developer Survey was conducted throughout the months June and July 2010 and encompasses responses from a wide array of application developers worldwide. The purpose of the survey was to collect information about the top developer trends, challenges, key initiatives, and current tools being used.
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Technology Industry Survey 2012 by ComputerWeekly.com
October 2011 - (Free Research)
This exclusive research reveals what IT professionals really think about technology, their employers, and their careers
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Airline IT Trends Survey by ComputerWeekly.com
June 2010 - (Free Research)
For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.
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Symantec 2011 SMB Disaster Preparedness Survey by Symantec Corporation
November 2011 - (Free Research)
This white paper features the results of Symantec's second SMB disaster preparedness survey, and provides recommendations to help your organization establish and maintain a successful disaster recovery strategy.
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How to tie learning to business impact by ComputerWeekly.com
December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
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Survey: Server Virtualization for SMB Survey by Dell and Microsoft
April 2010 - (Free Research)
In 2010, what are your plans for server virtualization? What key feature is most important to you when evaluating virtualization technologies for your organization? Take this survey to contribute your thoughts on server virtualization for SMBs!
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Best Practices for Mobile Device Support by LogMeIn, Inc.
February 2012 - (Free Research)
Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.
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Best Practices for Mobile Device Support by LogMeIn, Inc.
February 2012 - (Free Research)
Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.
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ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc.
January 2012 - (Free Research)
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
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Virtual Integrated Solutions Survey by Dell, Inc. and Intel
April 2011 - (Free Research)
Take the "Virtual Integrated Solutions Survey" and share your input on converged infrastructures, unified fabric & preferred vendors.
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Fighting fraud in government by ComputerWeekly.com
January 2012 - (Free Research)
Public sector organisations are experiencing increasing levels of economic crime, including cybercrime, and are particularly at risk from being defrauded by their own employees and their suppliers, according to findings from PwC’s latest Global Economic Crime Survey.
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Desktop Virtualization Survey by Dell, Inc. and Intel
April 2011 - (Free Research)
Take the “Desktop Virtualization Survey” and share your input on desktop virtualization, software/server selection, processor selection & preferred vendors.
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Gartner 2011 Magic Quadrant for BI Platforms by LogiXML
January 2012 - (Free Research)
This white paper features results of a survey conducted by Gartner. The survey asked business intelligence (BI) leaders to explain their experiences with BI platforms from 25 vendors
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