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2009 IT Skills and Salary Report by Global Knowledge March 03, 2009 - (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.  (WHITE PAPER) READ ABSTRACT |

10 Hot Skills for 2009 by Global Knowledge May 01, 2009 - (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.  (WHITE PAPER) READ ABSTRACT |

Router Essentials by Global Knowledge October 2008 - (Free Research) Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper.  (WHITE PAPER) READ ABSTRACT |

The New Microsoft IT Pro Certifications and Exams by Global Knowledge December 2008 - (Free Research) The MCITP assures that anyone possessing Microsoft certification has a breadth of knowledge on various products and is concerned with the network architecture and design.  (WHITE PAPER) READ ABSTRACT |

10 Red Hat® Linux™ Tips and Tricks by Global Knowledge December 2008 - (Free Research) Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems.  (WHITE PAPER) READ ABSTRACT |

Geek-Speak Glossary: A Manager's Guide to IT Terminology by Global Knowledge March 2007 - (Free Research) This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.  (WHITE PAPER) READ ABSTRACT |

What Every IT Manager Needs To Know About Project Management by Global Knowledge May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.  (WHITE PAPER) READ ABSTRACT |

Preparing for and Taking the PMP Certification Exam by Global Knowledge December 2008 - (Free Research) Attend this webcast with Gloria Brown and learn how to prepare for and take the PMP Certification Exam.  (WEBCAST) READ ABSTRACT |

CCNA Wireless Certification by Global Knowledge December 2008 - (Free Research) This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training is required to get certified.  (WHITE PAPER) READ ABSTRACT |

Tips on Applying for and Passing the PMP® or CAPM® Exam by Global Knowledge January 2007 - (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.  (WHITE PAPER) READ ABSTRACT |

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge October 2008 - (Free Research) This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts.  (WHITE PAPER) READ ABSTRACT |

SharePoint: How It's Leveraged and How It Works by Global Knowledge October 2008 - (Free Research) This white paper explains how users, managers, and network administrators view and utilize SharePoint. It also explains how SharePoint works for both SharePoint users and architects.  (WHITE PAPER) READ ABSTRACT |

Windows Server 2008 Backup Tool - A Review of Its Features by Global Knowledge October 2008 - (Free Research) This white paper presents some of the more significant pros and cons of the Server 2008 version of the backup tool that debuted in Windows Vista.  (WHITE PAPER) READ ABSTRACT |

RS-232: A Key to Understanding Data Communications by Global Knowledge October 2008 - (Free Research) Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment.  (WHITE PAPER) READ ABSTRACT |

12 Things to Know When Troubleshooting Your Network by Global Knowledge December 2008 - (Free Research) This white paper addresses twelve common issues that network administrators should examine when troubleshooting network problems.  (WHITE PAPER) READ ABSTRACT |

Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts by Global Knowledge October 2008 - (Free Research) This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue.  (WHITE PAPER) READ ABSTRACT |

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.  (WHITE PAPER) READ ABSTRACT |

Cisco Security Troubleshooting: Part I-- Connectivity Through ASA or PIX Firewalls by Global Knowledge May 2009 - (Free Research) This white paper is the first in a three-part series, each of which examines the challenge of implementing network security on equipment from Cisco Systems while maintaining the connectivity requirements of the business or enterprise.  (WHITE PAPER) READ ABSTRACT |

5 Rules of Effective Negotiating by Global Knowledge May 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.  (WHITE PAPER) READ ABSTRACT |

Business Service Management: What It Is and Why You Should Care by Global Knowledge December 2008 - (Free Research) The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.  (WHITE PAPER) READ ABSTRACT |

Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge December 2008 - (Free Research) This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.  (WHITE PAPER) READ ABSTRACT |

SQL Server 2008: What to Expect by Global Knowledge December 2008 - (Free Research) Microsoft SQL Server 2008 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data.  (WHITE PAPER) READ ABSTRACT |

Solving the Mysteries of Subnetting by Global Knowledge October 2008 - (Free Research) Subnetting is a complicated topic that has confused students for a very long time, however, subnetting is an important topic for many different certifications with various vendors, including Cisco.  (WHITE PAPER) READ ABSTRACT |

Ten Ways Hackers Breach Security by Global Knowledge January 2007 - (Free Research) Hacking, cracking, and cyber crimes can wreak havoc on an organization. This white paper discusses ten common methods hackers use to breach your existing security, and what you can do to protect yourself.  (WHITE PAPER) READ ABSTRACT |

How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge October 2006 - (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.  (WHITE PAPER) READ ABSTRACT |

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