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Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP AG

January 23, 2009 - (Free Research)
This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers. 
(WHITE PAPER) READ ABSTRACT |

Application Quality Lifecycle: Security, Functional and Performance Testing by Hewlett-Packard Company

December 01, 2007 - (Free Research)
HP QAInspect delivers automated security information that QA professionals and software testers can access at any point in the application development process to identify and remediate potential security defects. 
(WHITE PAPER) READ ABSTRACT |

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software

November 10, 2008 - (Free Research)
Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach. 
(WHITE PAPER) READ ABSTRACT |

Programmable Logic Controller Product Lines (PLCs) by AutomationDirect

Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications. 
(HARDWARE PRODUCT)

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc

July 2008 - (Free Research)
This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. 
(WHITE PAPER)

How to Choose the Right Programmable Logic Controller (PLC) for Your Industrial Automation Application by AutomationDirect

May 2008 - (Free Research)
This worksheet is intended to function as a checklist of the most important areas to consider when researching a Programmable Logic Controller (PLC). 
(WHITE PAPER) READ ABSTRACT |

Performance First: Performance-based Network Management Keeps Organizations Functioning at Optimum Levels by NetQoS, Inc.

October 2009 - (Free Research)
In this whitepaper, you will learn about the current shift in focus from network availability to application performance and how a new management model, what NetQoS calls Performance First™, will empower you to advance to the next level in managing your network for application performance. 
(WHITE PAPER) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits. 
(ASP & SOFTWARE PRODUCT)

Finding Value in Services: A Navigational Guide by Alcatel-Lucent

May 2009 - (Free Research)
Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more. 
(ANALYST REPORT) READ ABSTRACT |

When Good Applications Go Bad: Adding Application Control to your Toolbox by Fortinet, Inc. / Alternative Technology Group of Arrow ECS

October 2009 - (Free Research)
Check out this podcast transcript for the latest information about application security threats and how Fortinet can provide multi-function security system solutions as well as an award-wining Partner Program. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM

November 2009 - (Free Research)
This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences. 
(WHITE PAPER) READ ABSTRACT |

Data Quality: A Survival Guide For Marketing by SAP AG

June 2009 - (Free Research)
Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework. 
(WHITE PAPER) READ ABSTRACT |

Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance by SAP AG

November 2008 - (Free Research)
To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged the importance of cost and efficiency.. 
(ANALYST REPORT) READ ABSTRACT |

McAfee Buyer's Guide to Data Protection by McAfee, Inc.

July 2009 - (Free Research)
Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings. 
(WHITE PAPER) READ ABSTRACT |

SUN SYSTEMS FOR ORACLE COHERENCE: An optimal in-memory data grid architecture by Sun Microsystems, Inc.

November 2009 - (Free Research)
Optimizing the benefits of a data grid built with Oracle Coherence relies upon creating a modular, balanced architecture. Matching the number of application servers, memory capacity, and quantity of processing nodes to the target workload characteristics is important to achieving the best performance. 
(WHITE PAPER) READ ABSTRACT |

Fundamentals of a Well-Built SAN by Hewlett-Packard Company

August 2009 - (Free Research)
The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design. 
(WHITE PAPER) READ ABSTRACT |

The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)
The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation

January 2009 - (Free Research)
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. 
(WHITE PAPER) READ ABSTRACT |

Migrating Millions to IP: A Mission Impossible? Not with a Migration Control Center by Alcatel-Lucent

January 2007 - (Free Research)
This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization. 
(WHITE PAPER) READ ABSTRACT |

Human Machine Interface (HMI) by AutomationDirect

C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen. 
(HARDWARE PRODUCT)

Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services

April 2009 - (Free Research)
This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation

March 2009 - (Free Research)
Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why. 
(WHITE PAPER) READ ABSTRACT |

Advent Portfolio Exchange Demo by Advent Software, Inc

July 2008 - (Free Research)
Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing. 
(DEMO)

5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices by LogMeIn, Inc.

September 2009 - (Free Research)
This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business. 
(WHITE PAPER) READ ABSTRACT |

SAP® Customer Care and Billing Solutions for a Changed and Challenging Utility Environment by SAP AG

January 2009 - (Free Research)
The customer care and billing functionality in SAP for Utilities provides billing for routine retail service and complex billing for commercial and industrial accounts, flat-rate billing for unmetered energy and nonenergy products. 
(WHITE PAPER) READ ABSTRACT |

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