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Driving Sustained Improvements with Supply Chain Metrics and Analytics by SAP America, Inc. January 30, 2012 - (Free Research) Managing today's complex, volatile, global supply chains requires the right set of performance metrics as well as the insight into risks and opportunities that analytics provides. Read this paper to learn how to use the widely-accepted SCOR framework to assess and improve your organization's supply chain performance management.  (WHITE PAPER) READ ABSTRACT |

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage and Perform by IBM November 14, 2011 - (Free Research) Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated.  (WHITE PAPER) READ ABSTRACT |

Socialbomb Works with Riverbed in the Cloud to Keep TV Fan Base Engaged Online by Riverbed Technology, Inc. November 09, 2011 - (Free Research) This case study examines how one company chose Riverbed® Stingray™ Traffic Manager to ensure that its advanced social network projects remained online, and that they provided detailed reporting during traffic spikes.   (CASE STUDY) READ ABSTRACT |

Proving the value of IT by Hewlett-Packard Company November 28, 2011 - (Free Research) This white paper introduces a new executive scorecard that automates data collection and analysis from multiple sources, including third-party products, to provide a single view of IT performance metrics.  (WHITE PAPER) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company) April 27, 2004 - (Free Research) As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.  (WEBCAST) READ ABSTRACT |

Metrics for Social Customer Service by SAP America, Inc. July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems.  (EBOOK) READ ABSTRACT |

Video: Get IT insight on your organization, as it's happening in a user-friendly scorecard by Hewlett-Packard Company November 30, 2011 - (Free Research) Watch this short demonstration of HP IT Executive Scorecard to learn how easy it is to gather, analyze and report on your business intelligence (BI).  (VIDEO) READ ABSTRACT |

Onboarding suppliers to sustainable supply chain by IBM January 31, 2012 - (Free Research) It is essential to convey sustainability in a meaningful way to manufacturers and clear manner for suppliers. In this tip guide, you will learn best practices for green manufacturing policies, tips for overcoming resistance to green supply chain management and expert insights to identify and manage performance metrics.  (EGUIDE) READ ABSTRACT |

Tips for Maximizing the Return on Your ERP Investment by Sage Software January 05, 2012 - (Free Research) This white paper describes two strategies organizations can employ to maximize the returns from their enterprise resource planning (ERP) investments: use a proven methodology to speed implementation and achieve ROI faster, and define and track metrics to measure progress in meeting business objectives.  (WHITE PAPER) READ ABSTRACT |

Increase Value of Operations Through Purchase-To-Pay by Ariba, Inc. December 22, 2011 - (Free Research) In this paper, discover how performance metrics for P2P’s newly enhanced capabilities can evolve to formally codify the value of the function to enterprise goals such as customer satisfaction or working capital performance.  (WHITE PAPER) READ ABSTRACT |

IT Executive Forum: Assuring Application Service Quality from Start to Finish by CA Technologies. June 10, 2011 - (Free Research) Offline testing models are becoming obsolete and meaningful metrics can only come from real-world, production environments. Organizations once solely dependent on synthetic tests are challenged to respond to this change. In this video segment, learn how to plan and deploy applications and services on time and on budget.  (VIDEO) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.  (WEBCAST) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc. January 2012 - (Free Research) This white paper addresses HR challenges and metrics solutions for improving operations.  (WHITE PAPER) READ ABSTRACT |

IT Transparency: Key to Agility and Business Alignment by CA Technologies. November 2011 - (Free Research) This white paper reveals common negative perceptions of IT and discusses 4 key metrics that can provide you with greater insight into your resource consumption. Learn how to make use of this information to align your budget and resources with critical business requirements.  (WHITE PAPER) READ ABSTRACT |

How to Utilize Virtual Hardware Metrics to Ensure Optimal Performance by HP and Intel May 2011 - (Free Research) This expert e-guide from SearchVMware.com contains vital virtual hardware statistics for your consideration, including virtual CPU counts and consolidation ratios. Additionally, the benefits of scaling up and scaling out are weighed.  (EGUIDE) READ ABSTRACT |

E-Guide: Best Practices for Managing Virtual Environments by Dell and VMware February 2011 - (Free Research) In this e-guide from SearchServerVirtualization.com, gain expert advice on how to handle data center growth with capacity planning and resource provisioning. Learn how performance management and capacity planning go hand-in-hand and find out how to interpret capacity management metrics to reduce costs and simplify management.  (EGUIDE) READ ABSTRACT |

IT Management as a service (ITMaaS) 451 Research, November 2011 by Nimsoft, Inc. February 2012 - (Free Research) IT management as a Service (ITMaaS) can help admins increase visibility into their environment, monitor and evaluate performance, and improve the functionality of environments through a cloud delivery model. Discover how ITMaaS delivers essential management tools necessary for optimizing your resources.  (WHITE PAPER) READ ABSTRACT |

Data Sheet: Backup for Windows Servers by Peer Software January 2012 - (Free Research) This white paper introduces a new server backup solution that can help meet today's biggest backup and recovery challenges. Designed to allow real-time disk-to-disk backup while keeping management costs low, this technology can both reduce your backup window and ensure your data is secured. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Overcoming the insight deficit by ComputerWeekly.com September 2011 - (Free Research) Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.  (ESSENTIAL GUIDE) READ ABSTRACT |

The Future of Business Collaboration by Citrix Online Go To Meeting January 2012 - (Free Research) Watch this on-demand webcast to hear James Ware, executive producer of the Future of Work ? Unlimited, talk about the issues and challenges surrounding remote collaboration and offer guidelines for succeeding in a world characterized by mobility, dispersion, technology and relentless change.  (WEBCAST) READ ABSTRACT |

The global state of the PMO: The IT perspective by ComputerWeekly.com May 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.  (IT BRIEFING) READ ABSTRACT |

8 Tips for Troubleshooting VMware vSphere by Global Knowledge June 2011 - (Free Research) Server virtualization is rapidly becoming commonplace throughout the enterprise computing community, and VMware's vSphere  is perhaps one of the most widely used virtualization platforms. Take a look at this exclusive resource to gain eight tips for troubleshooting and optimizing your virtual environment performance.  (WHITE PAPER) READ ABSTRACT |

Rational Quality Manager by IBM November 2009 - (Free Research) Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.  (DOWNLOAD) READ ABSTRACT |

A Private Cloud Model: How to Move from a Traditional Data Center Infrastructure by Dell and VMware May 2011 - (Free Research) Deploying a private cloud requires careful planning. Discover the primary drivers for this new IT model as well as key questions to ask to help you get started with your initiative.  (WHITE PAPER) READ ABSTRACT |

MFT Benefit Calculator by IBM January 2012 - (Free Research) The Managed File Transfer benefit calculator shows you how much FTP is really costing you. Answer the questions to generate a customized benefit report that provides insight into areas of potential cost savings, metrics that help make an ROI business case, and examples of how other companies have saved with Managed File Transfer.  (ASSESSMENT TOOL) READ ABSTRACT |

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