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How to tackle trust and co-operation by ComputerWeekly.com November 10, 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.  (WHITE PAPER) READ ABSTRACT |

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 16, 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.  (CASE STUDY) READ ABSTRACT |

Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation April 25, 2011 - (Free Research) The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.  (WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 25, 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.  (WHITE PAPER) READ ABSTRACT |

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com November 17, 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.  (WHITE PAPER) READ ABSTRACT |

CW+: Mobile ticketing market analysis, strategic opportunities and forecasts by ComputerWeekly.com March 09, 2011 - (Free Research) This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc.  (WHITE PAPER) READ ABSTRACT |

The 2011 Handbook of Application and Service Delivery by CA Technologies. August 01, 2011 - (Free Research) A new generation of challenges face IT organizations: the emergence of a sophisticated mobile workforce, adoption of varying forms of virtualization and cloud computing, and shifting emphasis and growing sophistication of cyber crime. Access this handbook to learn how to ensure application delivery despite these challenges.  (WHITE PAPER) READ ABSTRACT |

77 Features For Windows 7 That Every IT Professional Should Know About by Global Knowledge April 21, 2010 - (Free Research) Listed in this whitepaper are 77 Windows 7 features that're in the form of quick tips, tricks and some in the form of detailed explanations. You'll be able to use this paper as a reference to the enormous enhancements built into Windows 7.  (WHITE PAPER) READ ABSTRACT |

Storage Magazine October 2011 by SearchStorage.com October 05, 2011 - (Free Research) In the October 2011 cover story of Storage magazine, Phil Goodwin provides a status update on solid-state storage technology. Learn about the various use cases for solid-state storage and find out the different forms of solid-state technology on the market today.  (EZINE) READ ABSTRACT |

Forum Sentry™ - Web Services Security Gateway - Drive Return on Investment by Forum Systems Forum Sentry™ provides a security infrastructure that drives a return on investment by enabling secure XML and Web services communications for mission critical applications. Forum Systems is the leader in Web Services Security.  (SOFTWARE PRODUCT)

Mobile working in business - the facts. by ComputerWeekly.com November 18, 2010 - (Free Research) The tech chasm that has allegedly formed in the workforce created by a cross-generational 1divide  – between those who grew-up with technology and those that didn’t – is vastly overstated.  (WHITE PAPER) READ ABSTRACT |

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.  (SOFTWARE PRODUCT)

How to select cloud formations for secure business collaboration by ComputerWeekly.com November 09, 2010 - (Free Research) Cloud computing offers massive scalability -  in virtual computing power, storage, and applications resources - all at almost immediate availability and low cost, and business managers are demanding their IT operations assess the benefits this new computing model can represent.  (WHITE PAPER) READ ABSTRACT |

Best practices for optimizing financial workflows in SAP environments by Dolphin May 06, 2011 - (Free Research) There's potential for SAP Workflow to provide structure to a crazy mix of papers and financial forms at any company.  In this white paper, find out best practices to get the most out of the SAP Workflow experience.  (EBOOK) READ ABSTRACT |

City of Prince George Customer Success Story by BlackBerry September 16, 2011 - (Free Research) Access this case study to learn how the City of Prince George digitized their records with a customized application and BlackBerry smartphones.  (CASE STUDY) READ ABSTRACT |

Survey: All's Not Well at Endpoints by Autonomy, an HP company (E-mail this company) January 18, 2012 - (Free Research) This white paper is here to help you find an effective, efficient and affordable endpoint data protection solution. By exploring the need for endpoint security and the liabilities associated with not having security practices in place, this paper provides all of the information you need to find a solution that's right for your organization.  (WHITE PAPER) READ ABSTRACT |

2012 Trends to Watch: Storage by ComputerWeekly.com February 09, 2012 - (Free Research) Ovum analyses data growth, big data, disk shortages, public cloud storage, flash memory, and other storage trends.  (ANALYST BRIEF) READ ABSTRACT |

Selecting a Cloud Email Services Provider for SMBs by Mimecast June 29, 2011 - (Free Research) Email is the principal form of communication throughout the enterprise community. Lately, however, the administrative needs for email have become more and more complex. Take at look at this report from Enterprise Management Associates that reviews one of the latest hosted email solutions on the market.  (PRODUCT REVIEW) READ ABSTRACT |

Data quality best practices with real-time integration by IBM February 08, 2012 - (Free Research) This brief e-guide explores the notion that data quality issues are worse in real-time data integration applications versus batch-oriented techniques. In the form of two articles, this resource serves up options for real-time integration, touches on the concerns associated with it and outlines the proper steps required to address data quality.  (EGUIDE) READ ABSTRACT |

Three Capabilities to Fuel Today’s Dynamic Planning and Forecasting by IBM June 01, 2011 - (Free Research) If you want to move beyond the traditional finance role and play a more visible, pro-active role in supporting business decision making, read this white paper today.  (WHITE PAPER) READ ABSTRACT |

Getting started with Cloud Storage by SunGard Availability Services January 25, 2012 - (Free Research) This E-Guide from SearchCloudStorage.com is here to help you decide if cloud storage services are a good fit for your organization. In this guide you'll learn about the pros and cons of various cloud deployments, explore advantages specific to SMBs regarding cloud infrastructures, and discover 5 of today's best practices for moving to the cloud.  (EGUIDE) READ ABSTRACT |

Optimizing your Infrastructure for Cloud Computing by Eaton Corporation February 07, 2012 - (Free Research) This resource examines some of the forces behind the adoption of cloud computing, explores how cloud architectures impact data centers and discusses best practices and technologies that can help companies collect the benefits of cloud computing without compromising uptime or overwhelming their power and cooling systems.  (WHITE PAPER) READ ABSTRACT |

Systems Management: Dell versus HP. Is it time for a change? by Dell, Inc. and Intel December 01, 2008 - (Free Research) Dell claims that its management solutions, based on Altiris, do more than HP's to simplify management. Are these claims valid? Ptak, Noel & Associates LLC (PNA) explored the logic behind these claims. Read this paper to see what the research reveals.  (CASE STUDY) READ ABSTRACT |

The Acronis Global Disaster Recovery Index: 2012 by Acronis NEMEA February 06, 2012 - (Free Research) Check out this white paper to learn about the latest trends in disaster recovery and business continuity planning. This paper, featuring the survey results of companies across the globe, discusses recent developments in the DR market space and also attempts to discover the underlying causes of DR failure.  (WHITE PAPER) READ ABSTRACT |

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