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How to tackle trust and co-operation by ComputerWeekly.com November 10, 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.  (WHITE PAPER) READ ABSTRACT |

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 16, 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.  (CASE STUDY) READ ABSTRACT |

Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation April 25, 2011 - (Free Research) The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.  (WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 25, 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.  (WHITE PAPER) READ ABSTRACT |

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com November 17, 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.  (WHITE PAPER) READ ABSTRACT |

CW+: Mobile ticketing market analysis, strategic opportunities and forecasts by ComputerWeekly.com March 09, 2011 - (Free Research) This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc.  (WHITE PAPER) READ ABSTRACT |

BI Trends and Strategies E-Zine Issue 1 by SearchBusinessAnalytics January 27, 2012 - (Free Research) The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more.  (EZINE) READ ABSTRACT |

Expert Tips for Virtual Infrastructure Deployment by HP and Intel June 01, 2011 - (Free Research) Access this e-guide for expert tips on how to begin the assessment and planning phases to prepare for a virtual environment.  (EGUIDE) READ ABSTRACT |

Data Deduplication: Implementation, Advanced Uses and Testing with W. Curtis Preston, Independent Backup and Recovery Expert by Quantum Corporation August 06, 2009 - (Free Research) The exclusive sponsor of today's virtual seminar has compiled a library of useful information for you to read - and will have technical staff on hand in the virtual environment to answer your questions about deduplication technology.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

Expert tips for realizing maximum private cloud benefits by CA Technologies. June 16, 2011 - (Free Research) Many organizations either already have a private cloud, plan to build one or at least have considered in-house cloud as an option. This expert e-guide explains which tools to use to unlock the full benefits of a private cloud and more.  (EGUIDE) READ ABSTRACT |

Expert Guide to Planning and Executing a Smooth Desktop Migration to Windows 7 by VMware and NetApp May 18, 2011 - (Free Research) This e-guide from SearchEnterpriseDesktop.com provides expert insight into the basics of planning and executing a desktop migration to Windows 7. Learn how to create a detailed and achievable project plan and find ways to simplify your migration.  (EGUIDE) READ ABSTRACT |

Expert approach to combining VDI and unified communications by Cisco Systems, Inc. January 13, 2012 - (Free Research) This expert e-guide form SearchUnifiedCommunications.com explains how to best approach unified communications in a virtual desktop infrastructure.  (EGUIDE) READ ABSTRACT |

Expert tips for creating a mobile management strategy by iPass Inc. (E-mail this company) February 02, 2012 - (Free Research) Access this expert e-guide to learn more about creating a fluid mobile platform strategy to manage mobile diversity and then managing the diversity of mobile platforms.  (EGUIDE) READ ABSTRACT |

Gain competitive advantage by using Customer Experience Management Solutions to extend brand value by Tealeaf December 22, 2011 - (Free Research) In this podcast, industry expert Rebecca Wettemann discusses how companies can balance customer experiences and brand promotion without creating conflict.  (PODCAST) READ ABSTRACT |

Midmarket Business Intelligence trends, strategy update and expert advice by SAP America, Inc. May 24, 2011 - (Free Research) This eBook provides expert advice to help your midmarket organization find success with BI and analytics.  (EBOOK) READ ABSTRACT |

E-Guide: Expert Tips to Successfully Implement a Private Cloud by Intel January 20, 2012 - (Free Research) Deploying a private cloud successfully requires extensive planning and a smartly executed strategy. Read this expert e-guide to review the key steps to take to effectively implement a private cloud in your enterprise and discover how to prepare for road blocks that may come up along the way.  (EGUIDE) READ ABSTRACT |

eBook: How to select the right Web content management system by Ektron, Inc. December 09, 2011 - (Free Research) This e-book presents an overview of WCM technology trends and offers expert advice on choosing the right WCM tools for the job.  (EBOOK) READ ABSTRACT |

Expert tips: Considerations for implementing VDI by Cisco Systems, Inc. January 13, 2012 - (Free Research) This expert e-guide discusses what you need to consider when implementing VDI, including memory, storage and ways to sustain performance.  In addition, learn about a platform that helps you to unify your virtual desktops and communications in a simplified way.  (EGUIDE) READ ABSTRACT |

Expert Insight: Cloud Computing Defined by HP and Intel May 27, 2011 - (Free Research) What is cloud computing? It depends on who you ask. In this e-guide from SearchCloudComputing.com, our experts lay out the various types of cloud models, including Infrastructure as a Service (IaaS). They reveal how virtualization and cloud computing are linked, as well as how to best use these technologies in your infrastructure.  (EGUIDE) READ ABSTRACT |

E-Guide: Server Virtualization: Expert Overview of Costs, Trends and More by Dell, Inc. and Microsoft October 01, 2011 - (Free Research) This expert E-Guide, brought to you by SearchServerVirtualization.com and Dell, provides an overview of the expenses associated with virtualization and highlights the virtual server trends expected for 2010. Gain insight into the tangible virtualization costs, and learn how to keep pace with the changing server virtualization market.  (EGUIDE) READ ABSTRACT |

E-Guide: Expert tips for consolidating servers and avoiding sprawl by Dell, Inc. and Microsoft December 29, 2011 - (Free Research) This expert e-guide from SearchWindowsServer.com explains how you can leverage virtualization and other techniques to reduce the costs of running servers. Plus, obtain exclusive advice and answers to frequently asked questions about developing an effective server consolidation plan.  (EGUIDE) READ ABSTRACT |

Security on a Budget by Global Knowledge May 19, 2011 - (Free Research) This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security.  (WHITE PAPER) READ ABSTRACT |

SharePoint Concerns and Considerations by Huddle November 22, 2010 - (Free Research) This expert e-guide debunks common myths about how SharePoint works and what it can and cannot be used for. Save yourself time and headache with these expert tips and get insight on what SharePoint can realistically deliver.  (EGUIDE) READ ABSTRACT |

Federating Architectures For BI Professionals by Composite Software December 06, 2011 - (Free Research) In this BeyeNETWORK e-book, data warehousing expert Wayne Eckerson describes how to create a federated business intelligence (BI) architecture that aligns with organizational imperatives.  (EBOOK) READ ABSTRACT |

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