ecommerce Crm White Papers, ecommerce Crm Software, ecommerce Crm Research, Hardware and Services

Key Trends in B2B Ecommerce by Elastic Path

November 17, 2009 - (Free Research)

Join Brian Walker as he discusses emerging trends within B2B eCommerce for you to use in evolving your own B2B online experience.

(WEBCAST)

How 4 Companies Saved by Moving to the Cloud by NetSuite

October 14, 2009 - (Free Research)

This paper presents 4 customer success stories of how a change to NetSuite improved efficentcy as well as the bottomline.

(CASE STUDY)

READ ABSTRACT |

The Future of Authentication for Online Services by SafeNet, Inc.

November 02, 2009 - (Free Research)

In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.

(WHITE PAPER)

READ ABSTRACT |

Best Practices: Real-World Performance Testing and the “aha” Moment by Gomez

September 24, 2009 - (Free Research)

Tune in to this podcast now for expert insight on the connection between web performance testing and the bottom line, and pointers and best practices for ensuring the success of your critical eBusiness initiatives.

(PODCAST)

READ ABSTRACT |

Best Practices: Protect Your Online Revenue Through Web Performance Testing by Gomez

September 24, 2009 - (Free Research)

Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today's rich and complex applications.

(WEBCAST)

READ ABSTRACT |

Control Your Email Environment with these 11 Tips by Iron Mountain Digital

September 25, 2009 - (Free Research)

The handling of email has become a critical business, IT and regulatory issue, driving a need for email archiving solutions in many organizations. This whitepaper will cover archiving and email management, eDiscovery and knowledge management.

(WHITE PAPER)

READ ABSTRACT |

Leveraging WAN Application Delivery Solutions to Accelerate and Secure Your Software-as-a-Service Capabilities by Blue Coat

March 2008 - (Free Research)

This whitepaper examines the business implications of the SaaS movement, the escalating performance and security expectations, and how a growing number of companies are safeguarding and accelerating these ondemand applications with proxy-based wide-area network (WAN) application delivery solutions.

(WHITE PAPER)

READ ABSTRACT |

Enterprise Performance Management - Financial Excellence and Beyond by SAP AG

February 2008 - (Free Research)

Read why top CFOs are shifting from their traditional financial role dealing with standardized business processes and systems to that of change agent and strategic advisor to the CEO.

(WHITE PAPER)

READ ABSTRACT |

Microsoft CRM Online Customer Montage by Microsoft

December 2009 - (Free Research)

In this three-minute video, two Microsoft Dynamics CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is also being adapted and customized to offer solutions well beyond what CRM is typically used for.

(VIDEO)

READ ABSTRACT |

Getting Started with Microsoft Dynamics CRM Online by Microsoft

December 2009 - (Free Research)

In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.

(VIDEO)

READ ABSTRACT |

CRM without Compromise: A Strategy for Profitable Growth by SAP AG

April 2007 - (Free Research)

This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.

(WHITE PAPER)

READ ABSTRACT |

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM

November 2009 - (Free Research)

This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences.

(WHITE PAPER)

READ ABSTRACT |

Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability by SAP AG

January 2009 - (Free Research)

The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.

(ARTICLE)

READ ABSTRACT |

How to Embrace CRM and Make it Succeed in Your Organization by SYSPRO

October 2009 - (Free Research)

This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.

(WHITE PAPER)

READ ABSTRACT |

The Last Software You'll Ever Buy? The CRM Platform as Development Platform by Pivotal CRM, a CDC Software solution

November 2009 - (Free Research)

Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.

(PODCAST)

READ ABSTRACT |

Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies by Pivotal CRM, a CDC Software solution

November 2009 - (Free Research)

This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.

(PODCAST)

READ ABSTRACT |

Sun Systems for Oracle's Siebel CRM Enterprise: Transform Your Business for Growth by Sun Microsystems, Inc.

November 2009 - (Free Research)

Consolidating and virtualizing application, web, and database tiers for enterprise Oracle® Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun's platform for the Oracle Siebel CRM software stack.

(ARTICLE)

READ ABSTRACT |

Anatomy of a Siebel CRM Archiving Project by IBM

February 2008 - (Free Research)

The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.

(WHITE PAPER)

READ ABSTRACT |

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution

November 2009 - (Free Research)

This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.

(WHITE PAPER)

READ ABSTRACT |

Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice by Pivotal CRM, a CDC Software solution

November 2009 - (Free Research)

This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.

(WHITE PAPER)

READ ABSTRACT |

With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction by Microsoft

April 2008 - (Free Research)

Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.

(CASE STUDY)

READ ABSTRACT |

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft

June 2007 - (Free Research)

This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). There are many different solutions available to encrypt data on disk.

(WHITE PAPER)

READ ABSTRACT |

CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft

April 2008 - (Free Research)

Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .

(CASE STUDY)

READ ABSTRACT |

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft

September 2009 - (Free Research)

This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.

(WHITE PAPER)

READ ABSTRACT |

Introduction to Microsoft Dynamics CRM Online by Microsoft

September 2009 - (Free Research)

This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.

(WEBCAST)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)