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How to tackle trust and co-operation by ComputerWeekly.com November 10, 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.  (WHITE PAPER) READ ABSTRACT |

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 16, 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.  (CASE STUDY) READ ABSTRACT |

Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation April 25, 2011 - (Free Research) The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.  (WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 25, 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.  (WHITE PAPER) READ ABSTRACT |

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com November 17, 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.  (WHITE PAPER) READ ABSTRACT |

CW+: Mobile ticketing market analysis, strategic opportunities and forecasts by ComputerWeekly.com March 09, 2011 - (Free Research) This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc.  (WHITE PAPER) READ ABSTRACT |

The Forrester Wave: IT Consolidation Consultancies by HP and Intel March 18, 2011 - (Free Research) This summary of findings from Forrester Research will help shed light on how to evaluate, select and work with technology consultants on IT consolidation projects in order to pick just the right consulting resource for your particular application and challenge.  (WHITE PAPER) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.  (IT BRIEFING) READ ABSTRACT |

SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation by Oracle Corporation April 03, 2008 - (Free Research) There is no question that the successful implementation of Service Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled.  (WHITE PAPER) READ ABSTRACT |

IT pay and recruitment report: Software houses and consultants by ComputerWeekly.com January 25, 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.  (WHITE PAPER) READ ABSTRACT |

Windows Server® 2008 Hyper-V Technology Introduction by Dell and Microsoft October 28, 2009 - (Free Research) Dell's Hyper-V Technology Introduction for Windows Server® 2008 is a rapid approach to the deployment and configuration of a Hyper-V and SystemCenter Virtual Machine Manager 2008 (SCVMM) based Proof of Concept (POC) into your pre-production test lab.  (DATA SHEET) READ ABSTRACT |

Reduce Power Consumption by Successfully Deploying Virtualization by Dell, Inc. and Intel March 23, 2011 - (Free Research) Machine manufacturer Hennecke wanted to boost enterprise efficiency but was constrained by its IT infrastructure. Guided by Dell consultants, the IT team chose virtualized Dell servers and Dell/EMC centralized storage. This case study examines this transition and the benefits achieved.  (CASE STUDY) READ ABSTRACT |

Social Media-based Customer Loyalty Programs by Infor CRM February 06, 2012 - (Free Research) This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.  (EGUIDE) READ ABSTRACT |

Securing Enterprise Clouds with Vyatta by Vyatta Inc. December 02, 2011 - (Free Research) In this video case study, Christopher Righter, Sr. Consultant at Capegmini, explores how to secure enterprise cloud infrastructures using Vyatta Network OS. View now as Christopher describes his experience with Vyatta in overcoming networking and security challenges for his cloud customers.  (VIDEO) READ ABSTRACT |

Presentation Transcript: Tiered Data Storage by Dell Compellent August 31, 2011 - (Free Research) In this presentation transcript, Ashish Nadkarni, Senior Analyst and Consultant at Taneja, explores the three tiers that are typically the most beneficial for SMBs: primary, secondary, and tape.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Machine manufacturer cuts power consumption by approximately 30 percent with virtualized Dell infrastructure by Dell, Inc. and Intel April 06, 2011 - (Free Research) Machine manufacturer Hennecke wanted to boost enterprise efficiency but was constrained by its IT infrastructure. Guided by Dell consultants, the IT team chose virtualized Dell servers and Dell/EMC centralized storage. This case study examines this transition and the benefits achieved.  (WHITE PAPER) READ ABSTRACT |

Virtualization and Backup: Advances in Technology and Lessons Learned by Early Adopters – Presentation Transcript by EqualLogic, Inc. March 2008 - (Free Research) In this webcast, IT consultant Andrew Kutz traces the role of backup in virtual environments, starting with the early adopters and moving to today's top backup methodologies.  (WHITE PAPER) READ ABSTRACT |

Virtualization and backup: Automating the most-repeated and important manual tasks by EqualLogic, Inc. February 2008 - (Free Research) In this webcast, IT consultant Andrew Kutz discusses the elements of virtualization backup that are most frequently overlooked and how to automate the most common virtualization backup tasks.  (WEBCAST) READ ABSTRACT |

Virtualization and backup: Technology advances and lessons learned by early adopters by EqualLogic, Inc. February 2008 - (Free Research) In this webcast, IT consultant Andrew Kutz traces the role of backup in virtual environments, starting with the early adopters and moving to today's top backup methodologies.  (WEBCAST) READ ABSTRACT |

What you should know about cloud backup security by Quantum Corporation August 2009 - (Free Research) Kevin Beaver, information security consultant with Principle Logic LLC, outlines security issues to consider when deploying cloud or online backup.  (PODCAST) READ ABSTRACT |

Ensuring proper data deletion or destruction of backup media by Quantum Corporation August 2009 - (Free Research) Kevin Beaver, information security consultant with Principle Logic LLC, discusses the importance of proper data deletion/destruction for backup media, data deletion options in the market today, and who really needs to be worried about data destruction in this recording.  (PODCAST) READ ABSTRACT |

Restoring deduplicated data today by Quantum Corporation July 2009 - (Free Research) James Brissenden, Sr. Strategy Consultant at GlassHouse Technologies, discusses the issues surrounding restoring deduplicated data in this podcast.  (PODCAST) READ ABSTRACT |

Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com November 2010 - (Free Research) Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it.  (WHITE PAPER) READ ABSTRACT |

Best practices for System Center Virtual Machine Manager 2008 R2 by Dell and Microsoft April 2011 - (Free Research) In this podcast, IT consultant Alan Sugano breaks down the key features and considerations every IT pro should be aware of when deploying Microsoft SCVMM 2008 R2 in production.  (PODCAST) READ ABSTRACT |

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