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9 Critical Steps in Designing Enterprise-Wide Feedback Systems by MarketTools, Inc. November 24, 2009 - (Free Research) This white paper highlights the nine critical steps that every organization should follow as they begin designing an enterprise feedback program. Here we review a proven approach to designing enterprise-wide feedback systems that customer satisfaction professionals have developed, refined, and perfected over nearly a decade.  (WHITE PAPER) READ ABSTRACT |

Application Lifecycle Management (ALM) software solutions for green IT by IBM February 23, 2009 - (Free Research) This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development.  (WHITE PAPER) READ ABSTRACT |

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services July 20, 2009 - (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Accelerated Process Development and Execution in Large IP Service and Network Migration Programs by Alcatel-Lucent March 26, 2009 - (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects.  (WHITE PAPER) READ ABSTRACT |

Smarter system development: a systems engineering trade study to support green initiatives with model-driven development by IBM April 01, 2009 - (Free Research) Trade study analysis is an effective method of comparing potential solutions to a given problem. Using a model-driven approach allows you to perform trade studies before development or implementation begins and saves time, money, and development headaches. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent March 26, 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments.  (WHITE PAPER) READ ABSTRACT |

Virtual Desktops and the Pano System by Pano Logic, Inc November 12, 2009 - (Free Research) Pano Logic® is the first company to offer a complete, purpose-built solution for virtual desktops combining a unique zero-client endpoint device with centralized tools designed specifically for the tasks of deployment and managing virtual desktops.  (WHITE PAPER) READ ABSTRACT |

Eight Questions To Ask About Your Intrusion-Security Solution by TippingPoint October 05, 2009 - (Free Research) There is some confusion in the marketplace about intrusion-security systems. Intrusion Detection Systems and Intrusion Prevention Systems have similar names and tend to get lumped together into a single security category: Intrusion Detection and Prevention. But the capabilities and underlying design of these systems couldn't be more different.  (WHITE PAPER) READ ABSTRACT |

Connect the Dots: 5 Tips on Mastering Requirements Traceability by Jama Software December 08, 2009 - (Free Research) Companies with mature requirements management and traceability processes achieve 75% higher success rates. Change, if managed poorly, will wreak havoc on even the most talented and experienced development teams. Learn how traceability can benefit your team by helping you stay connected, manage change, improve quality, and more.  (WHITE PAPER) READ ABSTRACT |

Making Sense of Man-in-the-Browser: Strategies for Mitigating a Menacing Threat by RSA, The Security Division of EMC October 12, 2009 - (Free Research) The increasing implementation of strong two-factor authentication has challenged fraudsters to develop new methods to target online users. One of the latest tactics fraudsters are employing is the use of Trojans to launch man-in-the-browser attacks. Read on to learn more about this type of attack and how to defend against it.  (WHITE PAPER) READ ABSTRACT |

Three Tactics for Winning the LTE Game by Alcatel-Lucent June 09, 2009 - (Free Research) This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems.  (ANALYST REPORT) READ ABSTRACT |

Revolutionizing Access Management with Shared Authorization Services by Oracle Corporation November 01, 2008 - (Free Research) Read this whitepaper to learn how externalization and the consequent centralization of authorization policies leads to better policy transparency, improved compliance and quicker IT response to evolving regulatory requirements.  (WHITE PAPER) READ ABSTRACT |

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by IBM April 01, 2009 - (Free Research) The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.  (WHITE PAPER) READ ABSTRACT |

Driving Business Agility through SOA Connectivity & Integration Whitepaper from IBM by IBM October 06, 2009 - (Free Research) In this whitepaper, you will learn how to work smarter so you can solve the problems of today and seize the opportunities of tomorrow.  (WHITE PAPER)

Strategic QA: Steps to Effective Software Quality Assurance by IBM July 01, 2007 - (Free Research) This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning.  (WHITE PAPER) READ ABSTRACT |

DATA ARCHIVING The first Step toward Managing the Information Lifecycle by Dolphin Corporation October 19, 2009 - (Free Research) This whitepaper discusses the business case for data archiving as the first step in an SAP ILM strategy; strategies for Data Archiving, Retention Management and the Retention Warehouse strategy for legacy decommissioning in SAP; and Dolphin’s best‐practices approach to an effective, long‐term ILM strategy.  (WHITE PAPER) READ ABSTRACT |

How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats by Webroot Software, Inc. September 23, 2009 - (Free Research) This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats.  (WHITE PAPER) READ ABSTRACT |

Networking Best Practices for VMware® Infrastructure 3 on Dell™ PowerEdge™ Blade Servers by Dell and VMware April 01, 2009 - (Free Research) This whitepaper provides an overview of the networking architecture for VMware® Infrastructure 3 on Dell™ PowerEdge blade servers. It provides best practices for deploying and configuring your network in the VMware environment.  (WHITE PAPER) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?  (WHITE PAPER) READ ABSTRACT |

Data-Centric Security for Enterprise WANs by Blue Coat May 15, 2009 - (Free Research) Every business needs to protect valuable data, whether to comply with industry regulations or to guard intellectual capital. It's all too easy for users to leak this data to outside parties, either accidentally or with malicious intent. Read this whitepaper to learn how secure Web gateways and DLP systems can be integrated to keep your data safe.  (WHITE PAPER) READ ABSTRACT |

Technical Whitepaper: File Classification Infrastructure by Microsoft Corporation India Pvt Ltd May 25, 2009 - (Free Research) Windows Server® 2008 R2 File Classification Infrastructure (FCI), a built-in solution for file classification, enables manual processes to be automated with predefined policies based on the data's business value. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

BPM Whitepaper: Business Process Management with a Competitive Edge: Implementing Transparent, Agile, and Consistent BPM by IBM January 31, 2008 - (Free Research) This white paper explains how a business rule management system can make business process automation easier to understand, maintain and manage.  (WHITE PAPER) READ ABSTRACT |

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM November 30, 2009 - (Free Research) This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences.  (WHITE PAPER) READ ABSTRACT |

SOA Whitepaper: Multichannel SOA and Business Rules Management Systems (BRMS) by IBM May 13, 2009 - (Free Research) This paper presents service-oriented architecture (SOA) through the eyes of people with different roles within an organization. It will show their needs, challenges and tasks as they relate to SOA.  (WHITE PAPER) READ ABSTRACT |

Video Whitepaper: Managing Risk and Uncertainty - An Executive's Guide to Integrated Business Planning by Oracle Corporation November 03, 2009 - (Free Research) A time of unprecedented market volatility and competition calls for a new business strategy. View this video white paper to learn how integrated business planning can help your company align strategic, operational, and financial plans.  (VIDEO) READ ABSTRACT |

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