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How Not to Be a Spammer - The Truth about E-Mail Marketing by Cisco Systems, Inc

February 22, 2008 - (Free Research)
E-mail can also be tagged as spam when it is sent to spam traps (unused addresses that ISPs maintain just for this purpose). 
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Help Desk Warning Signs: Is it Time to Consider Outsourcing? by ABS Associates Inc.

July 2008 - (Free Research)
There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the signs that signify when it might be time to consider an outsourced support solution. 
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Commvault Galaxy, EMC Retrospect Best of the Backup Apps by Storage Magazine

September 2008 - (Free Research)
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Simplify the business of doing business: IBS Integrator by IBS, International Business Systems

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Case Study: Leading Gaming and Entertainment Company Increases Customer Loyalty with Equifax Database Solutions by Equifax.

March 2008 - (Free Research)
Read this white paper to explore a case study detailing how to increase customer loyalty and drive repeat visits to vendor locations. Explore a database that offers a single customer view, facilitating convenient, relevant offers to consumers. 
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The Best Database Marketing Discoveries for B2B Companies by Extraprise Group, Inc.

August 2008 - (Free Research)
This white paper introduces client snapshots which illustrates how implementing specific B2B database marketing tactics improved the results and effectiveness of each company’s overall marketing spend. 
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Achieved Closed-Loop B2B Marketing by Extraprise Group, Inc.

August 2008 - (Free Research)
Database marketing’s time is now, and as companies realize its importance the number of constituents will grow, meaning the database should be at the forefront of all new initiatives. 
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Top Five Things to Do to Prepare for an Oracle Upgrade by Oracle Corporation.

April 2008 - (Free Research)
In this Podcast Sameer Patkar, vice president of service engineering for Oracle's customer services organization discusses the top five things to do to prepare for an Oracle database upgrade. 
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B2B Database Marketing Trends and Best Practices by Extraprise Group, Inc.

August 2008 - (Free Research)
This article reviews specific client examples of best practice application of database marketing in B2B environments. 
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Business Intelligence Moves into the Mainstream: Supporting Pervasive BI with New Technology by Kognitio

July 2008 - (Free Research)
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Five Myths of Infrastructure Monitoring by Hewlett-Packard Company

August 2008 - (Free Research)
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Epicor Vantage for Discrete Manufacturers by Epicor Software Corporation.

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Dispatch Direct for Field Service Automation by Dispatch Direct

April 2008 - (Free Research)
Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status. 
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Oracle Customer Services Resource Center by Oracle Corporation.

April 2008 - (Free Research)
This Oracle customer resource center is designed to help you learn about best practices and cost-effective ways to simplify the upgrade process for Oracle Database. Simplify your upgrade challenges, no matter what stage you're at in the upgrade process. 
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Web 2.0 Email Marketing: 5 Steps to Unrivaled Results by Silverpop Systems Inc.

August 2008 - (Free Research)
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Why B2C Database Marketing Firms Don't Understand B2B Companies by Extraprise Group, Inc.

August 2008 - (Free Research)
This whitepaper explains why B2C-oriented database marketing firms lack an understanding of how the data they manage and discover are really used. It also addresses how B2B marketers need a complex process to make their efforts more productive. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

3 Tips for Managing Customer Relationships by Cisco Systems, Inc

February 2008 - (Free Research)
Every experienced business owner knows that customer relationships make or break a business, that much is simple. 
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What You Need to Know to Become More Productive by Cisco Systems, Inc

October 2008 - (Free Research)
To make your company become more productive it has to start with a secure network foundation that keeps your workforce connected to your customer database, business applications, and other resources wherever they go. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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