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Featured Sponsors
Create an Online Customer Feedback Loop with Your Call Center by Tealeaf
April 01, 2011 - (Free Research)
Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate.
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SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge
November 22, 2010 - (Free Research)
This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.
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Create an Online Customer Feedback Loop with Your Call Center by Tealeaf
January 24, 2011 - (Free Research)
In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate your business. Read on to learn more.
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Build powerful reporting applications with open source BI by Actuate
January 13, 2012 - (Free Research)
View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers.
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Lifetime Products Drives to the Hoop with HP Networking by HP and Intel
May 26, 2011 - (Free Research)
By simplifying its networking infrastructure through such techniques as virtualization to create centralized pools of PCs and workstations, Lifetime Brands was able to improve the performance of its networking infrastructure and reduce data center costs.
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Overcoming Objections to Data Governance by Talend
February 09, 2011 - (Free Research)
Although it has been proven that creating a proactive data management strategy improves the effectiveness and value of almost any data intensive project, convincing those in charge can be a challenge. This white paper discusses the benefits of data governance as well as providing objection-busting strategies useful to any data champion.
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Master Reference Data: Extract Value from your Most Common Data by Talend
September 27, 2010 - (Free Research)
Reference data is the lifeblood of an organization but inconsistencies can lead to inefficient processes and inaccurate analytics. Master reference data makes operational data more accurate, simplifies synchronization and migration projects and improves MDM effectiveness. Learn some key considerations for creating a reference data master.
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Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.
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Case Study: Creating an Efficient Enterprise with Virtualization by Dell, Inc. and Intel
March 23, 2011 - (Free Research)
MGM Resorts International sought to consolidate the data centers from its latest acquisitions, in order to contain IT costs, increase availability, improve agility and focus on innovation. The company chose Dell™ Services to perform a Virtualization Assessment with partners Intel® and VMware®.
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Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research)
The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
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IT Influencers: Building the next generation data center: a detailed guide by CA Technologies.
February 01, 2011 - (Free Research)
With increased resource flexibility, reduced operating expenses, high availability and improved business continuity, server virtualization is making a significant impact on IT infrastructures across the globe. Access this exclusive resource for a thorough exploration of the entire implementation of the virtualized server architecture.
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Data Grids & SOA by Oracle Corporation
November 13, 2008 - (Free Research)
This white paper demonstrates that a data grid infrastructure, built with clustered caching, can help you avoid "weak link" vulnerabilities that can sabotage SOA strategies. Discover why the data grid offers improved data access that can create a competitive edge, improve financial performance, and sustain customer loyalty.
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Data Grids & SOA by Oracle Corporation UK Ltd
November 27, 2008 - (Free Research)
This white paper demonstrates that a data grid infrastructure, built with clustered caching, can help you avoid "weak link" vulnerabilities that can sabotage SOA strategies. Discover why the data grid offers improved data access that can create a competitive edge, improve financial performance, and sustain customer loyalty.
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BI Trends in Health Care by SearchHealthIT.com
August 17, 2009 - (Free Research)
Analyzing clinical data can accomplish many goals: Improving patient care through understanding trends and showing paths to improvement, enhancing research and creating business efficiencies and cutting operational costs. Inside this expert e-book, learn how to take advantage of business intelligence and data analytics at your healthcare facility.
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Creating a Business Case for Desktop Virtualization by Dell, Inc. and Intel
July 08, 2010 - (Free Research)
In this video, the speaker discusses the three key messages that IT leaders should include in their business case for desktop virtualization: increased security, manageability and flexibility for the end user.
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Support your business goals with a highly automated hosting environment by HP
October 10, 2011 - (Free Research)
This resource presents a data center infrastructure transformation and modernization solution using a patent-pending, detailed approach to help you draw up an effective plan to create a standardized, highly automated hosting environment, able to support your organization’s business goals.
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Leveraging Virtualization for Disaster Recovery in Your Growing Business by Dell and VMware
June 21, 2011 - (Free Research)
Now that many organizations have virtual servers and storage across part of their data center, it is time to turn to implementing effective disaster recovery initiatives. This exclusive white paper highlights Dell and VMware virtualization architectures that can help implement an effective disaster recovery plan.
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The Quantum DXi6700 Family: DXi6701 and DXi6702 by Quantum Corporation
August 05, 2011 - (Free Research)
Considering deduplication as a remedy to data growth and to improve backup and recovery processes often brings compromises in performance, total cost of ownership, and adaptability for future growth. Quantum continues to respond with a portfolio of solutions targeted at these primary pain points. Read on to learn more.
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