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Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc
February 2008 - (Free Research)
Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business.
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CMiC Enterprise - ERP For Construction and Engineering by CMiC.
CMiC Enterprise’s exceptional integration capability provides a robust end-to-end platform that delivers additional flexibility, giving your construction or engineering company multi-channel access across your organization.
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RADVISION - The Core of Video Enabled Unified Communications by RADVISION
August 2008 - (Free Research)
With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.
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Productivity 101: Four Things You Need to Know by Cisco Systems, Inc
August 2008 - (Free Research)
Faster, smarter, more adaptable - these are the hallmarks of highly successful companies. Maximizing productivity is the key to their success. Read this paper to learn what you need to know to be more productive.
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Mid-market Meetings Management by StarCite
August 2008 - (Free Research)
Aberdeen research has found that although both the mid-market and large sectors have similar performance results and organizational structures for meetings management, large organizations are better positioned for long-term success.
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Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex
August 2008 - (Free Research)
Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.
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Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies
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Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.
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Consulting Methodologies -- Project Management by Info-Tech Research
October 2003 - (Paid)
Most projects are initiated to achieve "mission-critical" business goals. On average, nearly 50 percent of these projects fail to meet objectives. This level of failure is unacceptable. Ensuring that you have a sound project management system in place is essential in order to obtain your desired results.
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Case Study - How EMBARQ Saved Millions by Turning to Live Learning by SkillSoft Corporation
September 2008 - (Free Research)
EMBARQ Corporation needed to train and certify team members in order to maintain Cisco Gold Certification. They chose Skillsoft’s Live Learning to provide CCNA and CCDA training. EMBARQ now trains over 550 employees annually.
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Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research
September 2003 - (Paid)
A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery.
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Extraprise CRM Support Survey Report by Extraprise Group, Inc.
August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.
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Consulting Methodologies -- IT Infrastructure by Info-Tech Research
July 2004 - (Paid)
With limited amounts of money, time and people, IT managers are expected to deliver services to an increasingly complex business environment. This methodology traces the process of building an optimal IT infrastructure. Review current state, determine the ideal, and design an action plan.
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The IBM Business Resilience Webcast Series by IBM.
August 2008 - (Free Research)
This webcast series explains full range of risks that can face your business on a daily basis and specifically three different types of risks business, event and data driven.
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M1 - ERP Software for the Small to Medium Manufacturer by Bowen & Groves
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M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.
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Part 1: Basic Storage and Networking Terms by Dell, Inc
February 2008 - (Free Research)
Greg begins with an introduction to storage and networking terminology, which helps to demystify complicating acronyms and other jargon used by storage and networking specialists.
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