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Dispatch Direct for Field Service Automation by Dispatch Direct

April 2008 - (Free Research)
Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status. 
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Managing Imports in an ERP System by Xperia

June 2008 - (Free Research)
Managing imports is more complex, difficult, and error-prone than it initially appears. 
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PODCAST: RADVISION - The Core of Video Enabled Unified Communications by RADVISION

August 2008 - (Free Research)
With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate. 
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RADVISION - The Core of Video Enabled Unified Communications by RADVISION

August 2008 - (Free Research)
With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate. 
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Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
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ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation (E-mail this company)

September 2007 - (Free Research)
Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to five users free of charge, with no time limit. 
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CMiC Enterprise - ERP For Construction and Engineering by CMiC.

CMiC Enterprise’s exceptional integration capability provides a robust end-to-end platform that delivers additional flexibility, giving your construction or engineering company multi-channel access across your organization. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex

August 2008 - (Free Research)
Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software. 
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Management Tools & Utilities for Network & Security Administrators by Dorado Software

Dorado Software's Redcell Engineering Editions are off-the-shelf tools and utilities for network and security administrators to gain immediate insight into disparate IT infrastructure assets. From a single console, administrators can quickly identify obsolete network architecture, lack of security, outdated operating systems and more. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Redcell Systems Management Solution for Advanced Server Automation by Dorado Software

The Redcell Systems Management Solution (RSMS) provides agentless management of servers, PC's, and laptops. RSMS allows you to take control of your datacenter by presenting a single unified view for remote configuration, health monitoring, compliance auditing, troubleshooting and patching your multi-vendor client and server environment. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Invoice Automation Software - Capture and Process Inbound Invoices by Verian Technologies

Verian's Invoice Automation solution offers "one-stop shopping": a solution that quickly captures and provides control over 100% of your inbound invoices. 
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Telelogic Tau® Model-Driven Development Environment by Telelogic, An IBM Company

Telelogic Tau® provides standards-based Model-Driven Development for complex systems and software including distributed applications and Service Oriented Architectures. 
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Prosperity Learning Management System (LMS) by Ziiva (E-mail this company)

Prosperity Learning Management System delivers, tracks, coordinates, and manages all training, education, and certification. Our month to month subscription makes a Learning Management System affordable for any organization. Prosperity can be delivered as a hosted or in house solution. 
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Secure File Transfer Software by Momentum Systems

Secure File Transfer software products offers several file delivery options to ensure your information is protected while in route to its final destination. 
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Extraprise CRM Support Survey Report by Extraprise Group, Inc.

August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008. 
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ExtraView Enterprise by Extraview Corporation.

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Detailed and Standardized Work Instructions Made Easy by Sequence.

Sequence now makes it easier than ever to create, manage and deploy Detailed and Standardized Work Instructions. Following streamlined knowledge capture, information can be exported to pre-formatted Standardized or Detailed Work Instruction Sheets, all with the click of the mouse!! 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Productivity 101: Four Things You Need to Know by Cisco Systems, Inc

August 2008 - (Free Research)
Faster, smarter, more adaptable - these are the hallmarks of highly successful companies. Maximizing productivity is the key to their success. Read this paper to learn what you need to know to be more productive. 
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ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company)

ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people. 
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Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc

February 2008 - (Free Research)
This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc

February 2008 - (Free Research)
This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc

February 2008 - (Free Research)
This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc

February 2008 - (Free Research)
Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business. 
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Astea Alliance Application Extensions by Astea International Inc. (E-mail this company)

Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Applications - Supply Chain Management by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

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