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Online Training Case Study by SyberWorks, Inc. December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.  (CASE STUDY) READ ABSTRACT |

Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions by Global Knowledge September 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.  (WHITE PAPER) READ ABSTRACT |

Increasing the Business Value of Mobility by Intel Corporation December 2008 - (Free Research) Intel is combining new mobile technologies with innovative workspace designs to increase the productivity and satisfaction of its employees and reduce operating costs. In this white paper, Intel IT shares its experiences and insights in designing, implementing and supporting the new environment.  (WHITE PAPER)

Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile) by BoxTone October 2009 - (Free Research) This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.  (WHITE PAPER) READ ABSTRACT |

E-Guide: How to Optimize Career Success with Oracle Certification by SkillSoft Corporation November 2009 - (Free Research) Read this E-Guide and discover the benefits of IT and Oracle DBA certifications. No matter what your role in IT, this E-Guide will help you learn to keep an eye on the industry trends and the processes used for certification.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.  (WHITE PAPER) READ ABSTRACT |

Associated Banc-Corp Case Study by SafeNet, Inc. November 2009 - (Free Research) After comparing several different software- and hardware-based solutions (including biometrics), reviewing industry-trusted research reports (such as Gartner), and talking to existing customers and technical staff of various other vendors, Associated Banc-Corp selected SafeWord for Citrix® a strong authentication solution.  (CASE STUDY) READ ABSTRACT |

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.  (WHITE PAPER) READ ABSTRACT |

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company) VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.  (SOFTWARE PRODUCT)

To Trust or Not - Top 10 Security Risks for Unwary Employees by Blue Coat May 2009 - (Free Research) To eliminate the gray area of what your employees should and should not trust, know your web defense. This short paper provides a Top 10 list of risks that your employees may assume they can trust but your web defense should not.  (WHITE PAPER) READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company) March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.  (CASE STUDY) READ ABSTRACT |

The Path toward Pervasive Business Intelligence at Ferrari North America by Tableau Software December 2008 - (Free Research) Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes.  (WHITE PAPER) READ ABSTRACT |

Fact or Fiction: Debunking the Top 5 Misconceptions about Endpoint Security by Lumension May 2008 - (Free Research) Check out this white paper and learn about the top 5 misconceptions about endpoint security and how your company can mitigate the risks of the eroding network perimeter.  (WHITE PAPER) READ ABSTRACT |

SAP Human Capital Management for U.S. Federal Government Organizations by SAP AG January 2006 - (Free Research) Investigate how a U.S. federal agency uses SAP ERP HCM to strategically manage human capital resources for mission alignment and performance achievement - enabling efficient recruitment, process transparency, and new insight.  (ARTICLE) READ ABSTRACT |

Cloud Computing - Latest Buzzword or a Glimpse of the Future? by Google Apps February 2009 - (Free Research) This paper provides a snapshot of what is happening in the arena of cloud computing. What are the benefits? Why are businesses embracing it? What does it mean to a business owner or executive? How does it affect the workplace? What are the payoffs and the pitfalls? Is it really ready for "prime time"?  (WHITE PAPER) READ ABSTRACT |

Videoconferencing Best Practices: Leveraging The Value of a Total Solution by TANDBERG November 2009 - (Free Research) As companies become more global and more virtual, executives are realizing the value of visual communications: Only by seeing the people they’re working with can employees truly collaborate as though they are in the same room, even if they’re continents apart.  (WHITE PAPER) READ ABSTRACT |

Good Information is Hard to Find: Guidelines for Managers Considering Open Source Enterprise Search by Lucid Imagination April 2009 - (Free Research) Lucid Imagination brings market-leading expertise to open source enterprise search, and can help any organization quickly design and optimize search solutions based on Lucene and Solr.  (WHITE PAPER) READ ABSTRACT |

Securing your Web based infrastructure: Essential concepts for PKI deployment and best practices for life cycle key management by Thales August 2008 - (Free Research) This paper discusses the benefits unique to deploying the integrated solution of the Windows Server 2008 PKI and the nCipher nShield and netHSM hardware security modules(HSM). This includes the essential concepts and technologies used to deploy a PKI and the best practice security and life cycle key management features provided by nCipher HSMs.  (WHITE PAPER) READ ABSTRACT |

Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc. December 2009 - (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.  (WEBCAST) READ ABSTRACT |

Remote Office Backup and Rapid Recovery Solutions… on a budget by Double-Take Software November 2009 - (Free Research) Protecting data that is not in the primary datacenter amplifies all the traditional challenges of backup - either there is not enough bandwidth to accomplish a remote backup in the window available, or the process of handling and shipping tapes is in the hands of non-IT employees.  (WEBCAST) READ ABSTRACT |

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft January 2008 - (Free Research) Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.  (CASE STUDY) READ ABSTRACT |

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft June 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...  (CASE STUDY) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.  (PRESENTATION) READ ABSTRACT |

Solve Five Key IT Security Challenges with Cloud-Based Authentication by VeriSign, Inc October 2009 - (Free Research) This paper shows how to implement greater security for data and applications using two-factor authentication. It demonstrates how a cloud-based solution for two-factor authentication delivers a high level of security with minimal user impact and protects against unauthorized access. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Get Ahead with a Business Communications Network by Cisco Systems, Inc. August 2009 - (Free Research) Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done.  (WHITE PAPER) READ ABSTRACT |

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