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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Business Service Management: What It Is and Why You Should Care by Global Knowledge

December 2008 - (Free Research)
The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits. 
(WHITE PAPER) READ ABSTRACT |

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com

May 2009 - (Free Research)
The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. 
(EBOOK) READ ABSTRACT |

SQL Server 2008: What to Expect by Global Knowledge

December 2008 - (Free Research)
Microsoft SQL Server 2008 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data. 
(WHITE PAPER) READ ABSTRACT |

How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc.

June 2009 - (Free Research)
More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture

February 2009 - (Free Research)
To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry. 
(WHITE PAPER) READ ABSTRACT |

10 Hot Skills for 2009 by Global Knowledge

May 2009 - (Free Research)
With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond. 
(WHITE PAPER) READ ABSTRACT |

Meeting Storage Management Goals with HP Proactive Select by Arrow/HP

October 2009 - (Free Research)
This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution. 
(WEBCAST) READ ABSTRACT |

Quest Connect 2009 by Quest Software

October 2009 - (Free Research)
Interact and learn, virtually, at Quest Connect '09. With 67 webcasts in three session halls, we're bringing content that directly benefits the way you do business - right to your desk. 
(VIRTUAL SEMINAR)

Matching Server Virtualization with Advanced Storage Virtualization by Hewlett-Packard Company

August 2009 - (Free Research)
The white paper explains the benefits of matching server virtualization with advanced storage virtualization using HP LeftHand SAN and VMware Infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG

January 2009 - (Free Research)
This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons to Outsource by Everyone.net

December 2009 - (Free Research)
Read this white paper today and learn how outsourcing your email service can increase employee productivity, reduce costs and improve the overall experience for your employees, vendors and customers. 
(WHITE PAPER) READ ABSTRACT |

Using Supply Chain Performance Management Strategically by SAP America Inc

November 2009 - (Free Research)
Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment. 
(WHITE PAPER) READ ABSTRACT |

Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge

January 2007 - (Free Research)
This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification. 
(WHITE PAPER) READ ABSTRACT |

Spanning Tree Protocol Essentials for the CCNA Exam by Global Knowledge

November 2009 - (Free Research)
The Spanning Tree Protocol (STP) was developed to solve the problems caused by loops in a bridged, or switched, topology. Read this paper for useful knowledge of the Spanning Tree Protocol - knowledge that will be useful for the CCNA exam. 
(WHITE PAPER) READ ABSTRACT |

Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract by AT&T Corp

October 2009 - (Free Research)
In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA. 
(EGUIDE) READ ABSTRACT |

Outsourcing backup: Questions to ask your vendor by 3X Systems

November 2009 - (Free Research)
How does outsourcing fit into your business strategy? Outsourcing your backup data can be a convenient and reliable method of handling backups — if you select the right vendor and ask the right questions. This podcast covers some of the questions you should ask any potential vendor before you sign on the dotted line. 
(PODCAST) READ ABSTRACT |

Managing Operator Networks as an Outsourcing Service by Alcatel-Lucent

November 2009 - (Free Research)
Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more. 
(EGUIDE) READ ABSTRACT |

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc

January 2006 - (Free Research)
In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. 
(WHITE PAPER)

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 2009 - (Free Research)
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. 
(CASE STUDY) READ ABSTRACT |

The Scoop on the New CCNA and CCNP Specializations by Global Knowledge

September 2009 - (Free Research)
There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document. 
(WHITE PAPER) READ ABSTRACT |

Simplifying the Management of Tier 1 ERP Systems for Mid-Sized Companies by Oracle Corporation

May 2009 - (Free Research)
This white paper will discuss the impact of Tier 1 systems on IT departments in terms of ongoing maintenance, demonstrating that Tier 1 systems make many IT tasks easier, ranging from new-report generation to user training to upgrade management. 
(WHITE PAPER) READ ABSTRACT |

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent

November 2008 - (Free Research)
This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. 
(WHITE PAPER) READ ABSTRACT |

CIO Decisions Ezine Vol. 2 by CIO Decisions

September 2008 - (Free Research)
Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. 
(EZINE) READ ABSTRACT |

E-Guide: Compliance and Risk Management Strategy by Ounce Labs, an IBM Company

September 2009 - (Free Research)
CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed. 
(EGUIDE) READ ABSTRACT |

Fact or Fiction: Debunking the Top 5 Misconceptions about Endpoint Security by Lumension

May 2008 - (Free Research)
Check out this white paper and learn about the top 5 misconceptions about endpoint security and how your company can mitigate the risks of the eroding network perimeter. 
(WHITE PAPER) READ ABSTRACT |

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