The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

ServicePower - Strengthening the Service Chain by SERVICEPower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.  (ASP & SOFTWARE PRODUCT)

The Business Case for Outsourcing Software Testing to a Separate Vendor by Logigear Corporation. August 2008 - (Free Research) This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing. (WHITE PAPER) READ ABSTRACT |

Gaining the Competitive Edge: Achieving Reverse Logistics Excellence by Integrated Warehouse Solutions. April 2008 - (Free Research) Many companies view the reverse supply chain as cumbersome & unmanageable, so they outsource the 'problem' instead of managing it internally. That is changing. This paper outlines how Reverse Logistics has become the focal point of many... (WHITE PAPER) READ ABSTRACT |

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT)

Team, Traction and Momentum: Manufacturing Improvement Projects That Pay Off by Visiprise August 2008 - (Free Research) Companies that opt to remain in manufacturing - with its expensive assets and complex requirements - must be excellent at it, or fail as a business. (WHITE PAPER) READ ABSTRACT |

Software Testing Services and Outsourced Software Testing Solutions by Logigear Corporation. LogiGear offers comprehensive onshore and offshore outsource software testing services uniquely designed to meet your needs, LogiGear is a leader in global software testing and advanced test automation solutions.  (SERVICE)

Transcript: It’s Easier Being Green: The Business Case for Green IT by Hewlett-Packard Company July 2008 - (Free Research) This white paper describes about the convergence of two significant trends that we are seeing across our client base, and also the four specific drivers that are causing people to think about transforming their data centers. (WHITE PAPER) READ ABSTRACT |

Getting Executives in Trouble by Iron Mountain Digital August 2008 - (Free Research) Rather than hire more and more employees to manage your digital storage, you can outsource these tasks to a more knowledgeable contact. In this Videocast, legendary British comic, John Cleese gives advice on how you can do this. (VIDEOCAST) READ ABSTRACT |

Compliance and offshoring best practices for the CIO by ProSource Development August 2008 - (Free Research) Offshore outsourcing for large companies can be cost-effective if properly planned and managed. Listen to this podcast to learn five best practices for Chief Information Officer's (CIO) to meet and maintain compliance regulations when outsourcing. (PODCAST) READ ABSTRACT |

Speeding Business Innovation by Hewlett-Packard Company June 2008 - (Free Research) In this white paper, learn how data center transformation can help your organization outsource applications and shift spending from maintenance and management to projects that support business growth and innovation. (WHITE PAPER) READ ABSTRACT |

PODCAST: Discover the Real-Time Benefits of ERP Outsourcing by Intelligroup, Inc. August 2008 - (Free Research) Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing. (PODCAST) READ ABSTRACT |

HP Services for Data Center Transformation: Consolidation, Virtualization, and Automation by Hewlett-Packard Company June 2008 - (Free Research) This brochure will give you a brief overview of three important strategies HP can put to work to help you transform your data center: consolidation, virtualization and automation. (WHITE PAPER) READ ABSTRACT |

Discover the Real-Time Benefits of ERP Outsourcing by Intelligroup, Inc. July 2008 - (Free Research) Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing. (WEBCAST) READ ABSTRACT |

Ten Tips for Increasing Operational Efficiency by Cisco Systems, Inc February 2008 - (Free Research) This document explains the 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition. (WHITE PAPER) READ ABSTRACT |

Why Outsource to Russia? by CIO Decisions August 2008 - (Free Research) This document explains why outsourcing is done in Russia. (WHITE PAPER) READ ABSTRACT |

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2007 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. Systems that offer advisors the functionality they seek are often not affordable when considering the time and expertise required to properly manage a reporting system in-house. The answer, prospectively, lies in outsourcing. (WHITE PAPER)

State of IT Outsourcing by CRMindustry.com (E-mail this company) October 2006 - (Free Research) Outsourcing some of the IT Portfolio remains a direction that a majority of companies will continue to invest in as part of their overall smartsourcing or strategic sourcing strategy. Read the results of Supportindustry.com's survey on the state of IT Outsourcing to learn more. (ARTICLE) READ ABSTRACT |

Rethinking BI: Understanding the benefits of operational business intelligence by Pitney Bowes Group 1 Software August 2008 - (Free Research) In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts. (PODCAST) READ ABSTRACT |

Invoice Automation Software - Capture and Process Inbound Invoices by Verian Technologies Verian's Invoice Automation solution offers "one-stop shopping": a solution that quickly captures and provides control over 100% of your inbound invoices.  (ASP & SOFTWARE PRODUCT)

IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. (WHITE PAPER) READ ABSTRACT |

Communications Management in Integrated Tax: How Integration Tax Management Systems Can Benefit from Effective Taxpayer Communication Strategies by Pitney Bowes Group 1 Software July 2008 - (Free Research) The white paper details Integrated Tax Management, software that brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities. (WHITE PAPER) READ ABSTRACT |

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) READ ABSTRACT |

Managing Today's Professional Service Organization - How to Improve Efficiency and Increase Profits by Epicor Software Corporation. February 2008 - (Free Research) Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits. (WHITE PAPER) READ ABSTRACT |

The 2007 ERP in Manufacturing Benchmark Report by Epicor Software Corporation. May 2008 - (Free Research) This report aims to serve as a roadmap to those in the manufacturing community who desire to reduce costs, improve accuracy of inventory schedules, and develop customer responsiveness through successful ERP implementations. (WHITE PAPER) READ ABSTRACT |

Building the Information Infrastructure for a Global Enterprise -- How to Help Your ERP System Keep up with an Expanding Business by Epicor Software Corporation. May 2008 - (Free Research) Globalization can have serious impacts on key business processes, and ERP systems must evolve to address the needs of an international company. Learn how you can implement an ERP system fit for a global supply chain. (WHITE PAPER) READ ABSTRACT |

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