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Woods Gain Advanced Web Filtering Technology with Bloxx by Bloxx, Inc.

September 2008 - (Free Research)
The Bloxx Web filtering appliance with Tru-View Technology combines the best of traditional methods with its patented language analysis and intelligent identification techniques, providing three levels of protection. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies.

The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company)

Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Process-Driven Business Intelligence: Building Smarter Business Processes by Information Builders Inc. (E-mail this company)

November 2006 - (Free Research)
Most organizations strive for efficiency because it ties to cost savings and better performance, while helping to anchor competitive advantages. However, improving efficiency requires organizations to continually seek new methods of managing increasingly complex business processes. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ROC Rhapsody™ by ROC Software

ROC Software provides a top solution that masters both print and digital output management: ROC Rhapsody™ Document Output Management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

CISCO PIX 515E SECURITY APPLIANCE by Cisco Systems, Inc

The Cisco® PIX® 515E Security Appliance delivers a wealth of advanced security and networking services for small-to-medium business and enterprise networks, in a modular, purpose-built appliance. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

Astute Solutions and AberdeenGroup Benchmark Report: The Multi-Channel Call Center Agent - Reality or Myth? by Astute Solutions (E-mail this company)

July 2007 - (Free Research)
The traditional call center supports four separate channels; web self-service, email, chat and voice. Aberdeen research shows that companies evaluating methods to reduce costs recognized the efficiencies of utilizing a single agent across all of the traditional channels. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Cisco Catalyst 3750 Series Switches by Cisco Systems, Inc

The Cisco Catalyst 3750 Series Switch is an innovative product for midsize organizations and enterprise branch offices. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya, Inc

June 2008 - (Free Research)
Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Podcast: Intelligent Branch Office Communication Strategies by Avaya, Inc

June 2008 - (Free Research)
Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks

Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating many storage management tasks. The result is a dramatic improvement in cost, agility and business efficiency. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software.

April 2008 - (Free Research)
This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Beyond the Internet: Building Multiplatform P2P Communities by Recursion Software, Inc.

October 2008 - (Free Research)
Read this white paper to learn the basic technology requirements to enable intelligent apps and prepare your organization for the next generation of community-based software development. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Invoice Automation Software - Capture and Process Inbound Invoices by Verian Technologies

Verian's Invoice Automation solution offers "one-stop shopping": a solution that quickly captures and provides control over 100% of your inbound invoices. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Essential Manager's Guide: Intelligent Communications by Avaya, Inc

June 2008 - (Free Research)
How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Do More to Manage your Growing Network with Less, Using Intelligent Automation by CITTIO

September 2008 - (Free Research)
The dynamic nature of today's infrastructure makes it impossible to rely only on traditional manual intervention modes and makes the use of intelligent automation a business imperative. Learn how this works in practice in this whitepaper. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cisco Catalyst 3560 Series Switches by Cisco Systems, Inc

The Cisco® Catalyst® 3560 Series is a line of fixed-configuration, enterprise-class switches that include IEEE 802.3af and Cisco prestandard Power over Ethernet (PoE) functionality in Fast Ethernet and Gigabit Ethernet configuration. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

Cisco Catalyst 2950 Series Intelligent Ethernet Switches for Metro Access by Cisco Systems, Inc

The Cisco Catalyst® 2950 Series Intelligent Ethernet switches is an affordable line of fixed-configuration Fast Ethernet and Gigabit Ethernet switches that extend intelligence to the metro access edge. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

Five Reasons Every IT Organization Needs to Capitalize on Intelligent Platform Management Interface (IPMI by Avocent.

February 2008 - (Free Research)
As a standardized systems management interface, Intelligent Platform Management Interface (IPMI) simplifies the management of today's multi-vendor environments. Learn how IPMI can help you better manage more infrastructure with fewer resou… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Using Intelligent Document Recognition to Automate Enterprise Content Management by EMC Corporation.

May 2008 - (Free Research)
Dispatcher, the IDR solution from EMC Captiva, provides a strong set of innovative technologies that enable corporations to streamline their documents flow. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks

BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor.

March 2008 - (Free Research)
Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cisco Catalyst 2955 Series Switches by Cisco Systems, Inc

The Cisco Catalyst 2955 Series is an industrial-grade switch that provides Fast Ethernet and Gigabit Ethernet connectivity for deployment in harsh environments. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

E-Purchasing for Procure-to-Pay Value with SAP Solutions by Esker Inc.

September 2008 - (Free Research)
In this webcast, learn about intelligent e-purchasing technology that integrates with SAP solutions to automate the entire process. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Intelligent Call Handling - Optio Improves Customer Responsiveness by Cisco Systems, Inc

February 2008 - (Free Research)
Optio Software depends on Cisco Unified Communications to deliver more responsive customer service and better manage worldwide operations. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

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