The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s more... >> Discover more offerings from SAP America, Inc..
		M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.
		Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation.. Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers more... >> Discover more offerings from Epicor Software Corporation..

Gaining Greater Performance and Flexibility from Next Generation IT Outsourcing by CompuCom Systems Inc. June 2008 - (Free Research) This paper explains about how to gain greater performance from your IT service provider and benefit from emerging trends that are becoming a part of next generation IT outsourcing. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enable Project-Centric Manufacturing with Business Software by IFS July 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Outsourcing Network Security Protection: The Smart Option by Alcatel Lucent January 2008 - (Free Research) This white paper: • Describes the current state of security threats to organizations • Presents the benefits associated with outsourcing security protection • Describes the current most efficient and effective security solutions available from a managed security service provider (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Effective Field Service Outsourcing and Channel Management Strategies by SERVICEPower. February 2008 - (Free Research) Bookended by the OEM and the end-customer, service networks can be comprised of multiple organizations like 3PLs, contract field service outfits, contract manufacturers, distributor partners, and even other OEMs. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Succeed with Offshore Software Testing When Almost Everyone Else Fails by TESTCo (E-mail this company) August 2007 - (Free Research) Offshore software testing projects fail at a greater rate than most other types of offshore projects. Most of the research into this problem points to very generic reasons. This paper identifies why offshore software testing projects fail, quantifies the impact of a failure and gives a list of actions that can prevent failure from happening. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Developing a Business Continuity Strategy by CDW Corporation March 2008 - (Free Research) This white paper discusses the technologies and techniques necessary for an optimized business continuity strategy. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

New Business Models for Converging Communications - Transforming the Enterprise by Alcatel Lucent January 2008 - (Free Research) As networks converge, corporate technology is evolving and becoming more complex. Converged voice, data, and video communications are fundamental to achieving the CEO's desired business value, and must be designed to integrate with business processes. This transformation creates new network and operations management challenges. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

6 Steps To ERP Implementation Success by IFS February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Protect Your Critical Resources with Identity-based Access Control by AEP Networks April 2008 - (Free Research) This paper addresses the concerns facing network security architects and introduces AEP IDpoint as an advanced IBAC solution that meets datacenter security needs and satisfies modern business security challenges. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Hosted CRM vs. In-House: Which Direction Should Your Company Take? by CRMindustry.com (E-mail this company) January 2005 - (Free Research) One of the most animated arguments over the last couple of years has centered on whether to deploy CRM technologies in-house or "rent" them, outsourcing their implementation to an application service provider. Whatever options customers choose, CRM deployments are moving beyond the less-than-stellar early years to deliver some real, provable ROI. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Website Internationalization/Translation/Localization Services by Globalization Partners International Website Internationalization (I18N) projects are completed by professional, website I18N teams who are experienced in Multilingual Website Development Strategy and Planning, Internationalization (I18N)Assessments, Education, Implementations, and Testing.  (SERVICE) GO TO DETAILED REPORT

Software Internationalization/Translation/Localization Services by Globalization Partners International Globalization Partners International (GPI) provides Global Translation, Localization (L10N) and Internationalization (I18N) services into over 50 languages helping companies develop global software.  (SERVICE) GO TO DETAILED REPORT

State of IT Outsourcing by CRMindustry.com (E-mail this company) October 2006 - (Free Research) Outsourcing some of the IT Portfolio remains a direction that a majority of companies will continue to invest in as part of their overall smartsourcing or strategic sourcing strategy. Read the results of Supportindustry.com's survey on the state of IT Outsourcing to learn more. (ARTICLE) READ ABSTRACT | GO TO ARTICLE

Application Development Outsourcing: Best Practices for An Emerging Market by TechExcel, Inc. (E-mail this company) April 2007 - (Free Research) Explore the challenges and opportunities of this rapidly-growing market with Forrester Research and TechExcel. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems February 2008 - (Free Research) Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience by Pitney Bowes Group 1 Software June 2008 - (Free Research) Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers. (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Vitria's Professional and Educational Services for Project Success by Vitria Vitria Professional Services is a world class, full service consulting organization, dedicated to ensuring your success with Vitria technology.  (SERVICE) GO TO DETAILED REPORT

The Coming Carrier Network Infrastructure - A Very Different Landscape New Partnerships, New Business Models for Tomorrow's Telcos by Alcatel Lucent May 2008 - (Free Research) To compete in this new environment, operators are rethinking their business models and are turning to outsourcing arrangements as a way to enhance their competitive positioning. Ownership of the network infrastructure is increasingly being viewed a… (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Metastorm ProVision 6.0 by Metastorm Metastorm ProVision 6.0 moves you beyond modeling - enabling you to respond to change quickly, define innovative solutions and transform your enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Keeping the Right People: Making the Right Decisions When It Counts by Vurv Technology May 2008 - (Free Research) The purpose of this Executive White Paper is to help you avoid the pitfalls inherent in by any reduction in (work)force (RIF). It also details a solution that can assist companies in collecting employee data efficiently and keeping that private information secure. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud, Inc. (E-mail this company) The Financial Edge™ is an accounting solution that helps nonprofit professionals make smart, strategic decisions, achieve the highest level of fiscal transparency and accountability, and evaluate the performance of every initiative in real-time. Modules include: accounts payable, account receivable, payroll, cash management, and others.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Seven IT Strategies to Help Survive the Downturn by CompuCom Systems Inc. April 2008 - (Free Research) The U.S economy is slowing and, whether it turns into a deep recession or continues to be a mild downturn, the predictions of tougher times ahead have CIOs and company executives developing a wide range of contingency plans. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions. The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels.  (SERVICE) GO TO DETAILED REPORT

Getting Creative: Driving Performance through SAP-based Solutions by Accenture. June 2008 - (Free Research) Accenture helps organizations find creative ways to use enterprise software applications to become high performers and outpace the competition. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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