The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc.
		Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.

Supermarketer Tracks Real Estate Data in Real Time by AMTdirect. May 2008 - (Free Research) Stop & Shop/Giant chose North Carolina based AMTdirect's Property Management solution because it was the only company able to provide "the unified, centralized solution" for managing multiple assets.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc February 2008 - (Free Research) In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Video Testimonial: Forsyth County by EMC Corporation. September 2008 - (Free Research) Learn how EMC CLARiiON CX4 networked storage helps Forsyth County better serve its 330,000 citizens by providing a virtualized information infrastructure that is affordable, energy-efficient, and easy to deploy and manage.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions. The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels.  (SERVICE) GO TO DETAILED REPORT

Global Green IT Attitude & Action: Survey Report by Info-Tech Research Sponsored by: TANDBERG January 2008 - (Free Research) KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from around the globe provided insight on their sentiment towards climate change, Green IT, and how they believe their companies are reacting. Learn the results.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company) LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value.  (RESELLER & SERVICE) GO TO DETAILED REPORT

Tableau Customer Case Study by Tableau Software. August 2008 - (Free Research) While researching for flexible and interactive reporting tools, Ferrari and Maserati of North America’s were discouraged by the complexity and cost of the BI solutions available, so they turned to Tableau Desktop solution.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2007 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. Systems that offer advisors the functionality they seek are often not affordable when considering the time and expertise required to properly manage a reporting system in-house. The answer, prospectively, lies in outsourcing.  (WHITE PAPER) GO TO WHITE PAPER

From Concept to Customer: Winning Web Strategies for Small Business by BuyDomains.com June 2008 - (Free Research) Launching a successful Web site is one of the single most important steps any small business can take, but doing it well does require planning, investment and commitment to the long-term.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc. February 2008 - (Free Research) This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s total contract value (TCV), and are often overlooked by buyers.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Accenture CIO Survey: Cultivating High Performance Through Information Management by Accenture. June 2008 - (Free Research) Accenture surveyed 162 CIOs in North America and Europe about their IT investments and plans, with a focus on information management strategies and technologies.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Magic Quadrant for Managed and Professional Network Service Providers, North America by Dimension Data. August 2008 - (Free Research) This document is a guide for midsize businesses and large companies to identify and evaluate vendors that deliver IT services in support of connectivity and communications infrastructure.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Team, Traction and Momentum: Manufacturing Improvement Projects That Pay Off by Visiprise August 2008 - (Free Research) Companies that opt to remain in manufacturing - with its expensive assets and complex requirements - must be excellent at it, or fail as a business.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Accenture CIO Survey: Information Management Trends in Portals and Content Management by Accenture. June 2008 - (Free Research) In 2007, Accenture undertook a global survey of 162 chief information officers and with the help of this survey they learned about the drivers and challenges for adopting these information management technologies.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Do You Score? Silverpop's Benchmark Study of B2B Lead Management Practices by Vtrenz, Inc August 2008 - (Free Research) Listen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

ABC Fine Wine & Spirits: iTera High Availability Delivers Top-Shelf Resiliency, Near-Zero Latency, Comfortable Price Point by Vision Solutions. May 2008 - (Free Research) In the interest of due diligence, ABC weighed the virtues of several System i HA solutions and decided their money would be best spent on iTera High Availability.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation. Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor Vantage for Discrete Manufacturers by Epicor Software Corporation. Vantage works the way you think a powerful manufacturing software system should. We’ve designed Vantage to closely match the way you operate, which makes it easier to learn and use. Vantage’s interface, with its point-and-click simplicity, gives you straightforward operation.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI. VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Forrester: Data Loss Prevention and Endpoint Security Survey by Symantec Corporation. September 2008 - (Free Research) This paper provides an online survey of 151 decision-makers at North American companies, the respondents were asked about their concerns, current implementations, and plans regarding data loss prevention and endpoint security.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eGuide: Cost Effective Mobile Device Management by Sybase Inc September 2008 - (Free Research) In this Expert E-Guide, we arm those responsible for managing smart phones and PDAs with strategies that can and should be applied now to reduce risk, contain cost, and increase productivity.  (E-LEARNING TUTORIAL) READ ABSTRACT | GO TO E-LEARNING TUTORIAL

DYNAMIC FREQUENCY SELECTION (DFS) REGULATIONS AND THE IMPLICATIONS TO SERVICE PROVIDERS by Motorola Inc May 2008 - (Free Research) This white paper discusses automated DFS configuration solutions that simplify implementation, operation and compliance of networks using 5 GHz unlicensed frequency bands worldwide.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Don't Let Wireless LAN Security Be the Weakest Link in Your IT Infrastructure by Wave Systems February 2008 - (Free Research) The objective of this paper is to review the state of wireless network security in today's North American enterprises, detailing common attacks & the techniques used to thwart them. The cost of implementing wireless networks with inadequate...  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud, Inc. (E-mail this company) The Financial Edge™ is an accounting solution that helps nonprofit professionals make smart, strategic decisions, achieve the highest level of fiscal transparency and accountability, and evaluate the performance of every initiative in real-time. Modules include: accounts payable, account receivable, payroll, cash management, and others.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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