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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s more...
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Metastorm BPM® by Metastorm.
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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.

February 2008 - (Free Research) This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s total contract value (TCV), and are often overlooked by buyers.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

BPO 2.0: Rethinking Outsourcing Strategies by Nucleus Research (E-mail this company)

November 2006 - (Free Research) BPO 2.0 breaks down the physical constructs of the office or call center and the geographical characteristics of the labor pool to enable companies to outsource jobs to the most qualified worker. BPO 2.0 goes beyond the oft-overused "virtual office" label and instead applies the rules of outsourcing to a distributed labor pool.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Medical Billing Company Enhances Reporting and Reimbursement Capabilities by Switching to NueMD® by NueMD

June 2008 - (Free Research) Because Mid-Vermont's software was not meeting their client expectations they deployed NueMD, an Internet-based practice management solution, resulting in substantial savings in time and money.
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Epicor Procurement - Mid-market e-Sourcing Software by Epicor Software Corporation.

With Epicor Procurement, requisitioners have access to approved catalogs with pre-negotiated items and prices. Buyers and CFOs can sleep better at night knowing that Procurement ensures organizational compliance to purchasing rules. The result is better control with less work on everyone's part. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Business Process Management - Enabling Innovation and Business Agility in Financial Services by Metastorm

February 2008 - (Free Research) Institutions that have already adopted BPM - such as the Metastorm BPM® customers highlighted in this report - are reaping the rewards of early adoption in the form of greater efficiency, lower costs and increased productivity.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions.

The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels. 
(SERVICE) GO TO DETAILED REPORT

Primavera 6.0 (P6) for Project Portfolio Management by Primavera Systems Inc.

P6 is an integrated project and portfolio management solution for globally prioritizing, planning, managing and executing projects, programs and portfolios throughout the enterprise. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

MOS Flash Tour by Microsoft

March 2008 - (Free Research) View this demo about Microsoft Online Services hosted services. Following the educational approach of a white paper, this "Flash Tour," uses video to present the advantages of this new solution suite.
(DEMO) GO TO DEMO

NueMD®’s Practice Management Solution Helps New Orleans Opthalmologist Weather the Storm by NueMD

June 2008 - (Free Research) When Eye-Care 20/20 needed a new practice management system to address various computer and management concerns, they selected NueMD, an Internet-based solution which provide them with immediate results.
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Tiered Storage with Deduplication: Combining Complementary Leading-edge Technologies to Create a Flexible, Cost-effective Data Storage and Archiving Solution by Attune Systems, Inc.

April 2008 - (Free Research) Data Domain systems reduce the overall cost of storage by utilizing less space, power, and data center footprint for improved data archiving and retention.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor Enterprise ERP Solution for Midmarket Businesses by Epicor Software Corporation.

Epicor Enterprise is a tightly integrated and industry-specific end-to-end ERP solution for midmarket businesses. Through its six application suites it provides access to the right information, from the right source, at the right time, empowering users throughout the value chain to make valid, accurate and informed decisions. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

5 Ways to Find Data Center Energy Savings by Continental Resources

April 2008 - (Free Research) Retrofitting a data center to make it more energy efficient has its restrictions, but doing so can be less costly than having to rebuild an entire facility.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Communications Supply Chain Solutions Suite by ModusLink (E-mail this company)

ModusLink executes comprehensive supply chain solutions and services for the Communications industry that span the entire supply chain. An outsourcing leader for more than 20 years, ModusLink has documented and standardized the its best practices into customized options offered as part of a complete Communications Solutions Suite of services. 
(SERVICE) GO TO DETAILED REPORT

Supply Chain Solutions Suite for Storage Manufacturers by ModusLink (E-mail this company)

ModusLink executes comprehensive supply chain solutions and services for the Storage industry that span the entire supply chain. An outsourcing leader for more than 20 years, ModusLink has documented and standardized its best practices into customized options offered within a complete Storage Solutions Suite of services. 
(SERVICE) GO TO DETAILED REPORT

Consumer Electronics Supply Chain Solutions Suite by ModusLink (E-mail this company)

ModusLink executes comprehensive supply chain solutions and services for the Consumer Electronics industry that span the entire supply chain. An outsourcing leader for over 20 years, ModusLink has documented and standardized its best practices into customized options offered within a complete Consumer Electronics Solutions Suite of services. 
(SERVICE) GO TO DETAILED REPORT

Global Green IT Attitude & Action: Survey Report by Info-Tech Research
Sponsored by: TANDBERG
January 2008 - (Free Research) KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from around the globe provided insight on their sentiment towards climate change, Green IT, and how they believe their companies are reacting. Learn the results.
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Determine Your Savings: Fax Server ROI Calculator by Captaris

February 2008 - (Free Research) Discover how to enable your enterprise to drive revenue, cut costs and meet compliance goals by integrating and automating the flow of fax, paper and electronic documents and data.
(DEMO) READ ABSTRACT | GO TO DEMO

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation.

Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor Vantage for Discrete Manufacturers by Epicor Software Corporation.

Vantage works the way you think a powerful manufacturing software system should. We’ve designed Vantage to closely match the way you operate, which makes it easier to learn and use. Vantage’s interface, with its point-and-click simplicity, gives you straightforward operation. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Signposts on the Road to Data Center Energy Savings by Continental Resources

April 2008 - (Free Research) The EPA report includes a set of recommendations that raise awareness and highlight the need for industry cooperation.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Implementing Energy Efficient Data Centers by APC

February 2008 - (Free Research) Electricity usage costs have become an increasing fraction of the total cost of running a data centers. This paper explains how achieve electricity savings and provides examples of methods that can greatly reduce electrical power consumption.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

America’s Quest for IPv6 – Part II: An Analysis of the Business and Financial Metrics of the Coming IPv6 Marketplace by Command Information

June 2008 - (Free Research) The IPv6 infrastructure is on its way to America, and it’s coming through the normal technology refreshment cycle.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Benefits of Computerized Maintenance Management Systems (CMMS) by Thinkage Ltd.

March 2008 - (Free Research) A computerized maintenance management system (CMMS) provides a way of keeping accurate and timely accounts of maintenance activities. Learn how you can make more effective management decisions and constant improvements to drive cost savings.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cost Justifying Warehouse Management Technologies in Small and Midsized Warehouses by Sage Software Inc. (E-mail this company)

January 2007 - (Free Research) By implementing Warehouse Management Systems technology with an integrated back-office accounting system, organizations can achieve a higher return on their software dollars. This paper explains how Sage Accpac can pay for itself through effective inventory management and cost savings.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Paper Documents to Digital - ROI Calculator by Captaris

February 2008 - (Free Research) Calculate the potential savings of moving from traditional document storage to a digital document management solution with this ROI calculator tool.
(DEMO) READ ABSTRACT | GO TO DEMO

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