Your next software implementation doesn’t have to be a nightmare. It can be done faster and with less training and without the need for upgrades or continued training. Read this paper to learn about the Plex Online implementation and training process, a process perfected over hundreds of successes. 

The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more. 

The creation of the Dell Services Oracle Practice builds on the long and successful relationship between Dell and Oracle - a collaboration that can offer significant benefits to organizations running Oracle software on Dell hardware. Read this article for more. 

This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 

Declining hardware and software costs have an impact on total cost of ownership (TCO), but how desktop PCs are managed remains the most critical factor in reducing TCO.   This Gartner article illustrates how a higher management level for desktops can achieve lower TCO and improved user productivity. 

Scalability and availability are key factors of an effective DSS or DW solution. Adhering to the best practices outlined in this article for integrating Dell EqualLogic PS Series iSCSI SAN arrays into the design can help IT administrators create a scalable high-performance infrastructure. 

Content provided by Google. This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery. 

This article from IndustryWeek features advice on streamlining your business for leaner operations. 

Read this brief article to discover how this growing retail chain of "island fashion" utilizes their loyal customers and their information to keep their business going through the recession and beyond. 

This article shows how an application grid built on Oracle Fusion Middleware can not only prevent unplanned outages, but it can improve the overall performance of mission critical business applications. 

SolarWinds Engineer's Toolset is renowned by network engineers worldwide, who rely on its desktop tools to monitor, discover, manage, and troubleshoot their networks. Download a free 30-day trial to explore capabilities including: monitors and alerts on availability, bandwidth utilization and network device health, and robust network diagnostics. 

If you're a small or mid-sized business thinking about virtualization, particularly in the world of Microsoft, it makes sense to upgrade your database servers as well. This article explains why to upgrade and provides several examples of companies that have successfully made the move. 

Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more.