articles on B2C White Papers, articles on B2C Software, articles on B2C Research, Hardware and Services

Service. Smarter. Thriving in the age of the empowered customer by IBM

January 30, 2012 - (Free Research)

In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.

(WHITE PAPER)

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Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)

In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).

(ANALYST BRIEF)

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The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)

Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.

(IT BRIEFING)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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BI Trends and Strategies E-Zine Issue 1 by SearchBusinessAnalytics

January 27, 2012 - (Free Research)

The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more.

(EZINE)

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IT matters again by ComputerWeekly.com

December 01, 2011 - (Free Research)

This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.

(IT BRIEFING)

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Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 31, 2012 - (Free Research)

This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.

(EZINE)

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Enabling Dynamic Virtual Client Computing with Intel® vPro™ Technology by Dell, Inc. and Intel

December 23, 2008 - (Free Research)

In this paper we discuss an emerging direction for Intel® vPro™ technology called Dynamic Virtual Client (DVC) computing. This article examines emerging computing usages and identifies key gaps and challenges associated with realizing client virtualization.

(JOURNAL ARTICLE)

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Getting Started with Microsoft Windows Server 2008 Hyper-V on Dell Servers by Dell and Microsoft

December 11, 2008 - (Free Research)

This article provides an introduction to Hyper-V virtualization, discusses the overall architecture and underlying technologies, and offers guidance on best practices for deployment on Dell PowerEdge servers.

(WHITE PAPER)

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Desktop Total Cost of Ownership: 2011 Update - Gartner Research by VMware, Inc.

August 24, 2011 - (Free Research)

Declining hardware and software costs have an impact on total cost of ownership (TCO), but how desktop PCs are managed remains the most critical factor in reducing TCO. This Gartner article illustrates how a higher management level for desktops can achieve lower TCO and improved user productivity.

(WHITE PAPER)

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HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited

January 04, 2012 - (Free Research)

Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.

(WHITE PAPER)

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Disaster Recovery Techniques for SQL Server by Global Knowledge

January 23, 2009 - (Free Research)

This article focuses on tools that are a part of the SQL Server application which after proper setup can prevent data loss on a record, table or database level.

(WHITE PAPER)

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High Availability and Disaster Recovery Using Application Grid Technology by Oracle Corporation

June 02, 2011 - (Free Research)

This article shows how an application grid built on Oracle Fusion Middleware can not only prevent unplanned outages, but it can improve the overall performance of mission critical business applications.

(WHITE PAPER)

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Sedona Conference® Commentary On Legal Holds: The Trigger & The Process by ZANTAZ

January 2008 - (Free Research)

This Article, intended to provide guidance on those issues, is divided into two parts: The "trigger" and the "legal hold."

(WHITE PAPER)

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Systems Manageability of VMware® ESXi on Dell™ PowerEdge™ Servers by Dell and VMware

December 2009 - (Free Research)

This article provides a high-level overview of the manageability aspects of the VMware ESXi solution on Dell PowerEdge Servers. It discusses the various facets of manageability and the management tools that an IT Administrator can use to deploy, monitor, inventory, configure, and update an ESXi system.

(WHITE PAPER)

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Data quality best practices with real-time integration by IBM

February 2012 - (Free Research)

This brief e-guide explores the notion that data quality issues are worse in real-time data integration applications versus batch-oriented techniques. In the form of two articles, this resource serves up options for real-time integration, touches on the concerns associated with it and outlines the proper steps required to address data quality.

(EGUIDE)

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Cloud Computing - What is its Potential Value for Your Company? by Google Apps

January 2011 - (Free Research)

Content provided by Google. This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery.

(WHITE PAPER)

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Experts say CEM technology can build single view of customer by Infor CRM

January 2012 - (Free Research)

This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem.

(EGUIDE)

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Measuring The Success of Lean by SAP America, Inc.

January 2012 - (Free Research)

This article from IndustryWeek features advice on streamlining your business for leaner operations.

(JOURNAL ARTICLE)

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CRM Sheds Light on Tommy Bahama Customers by Infor CRM

January 2012 - (Free Research)

Read this brief article to discover how this growing retail chain of "island fashion" utilizes their loyal customers and their information to keep their business going through the recession and beyond.

(WHITE PAPER)

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SQL Server 2008 Upgrade Series: Virtualization by Dell, Inc. and Intel

November 2009 - (Free Research)

If you're a small or mid-sized business thinking about virtualization, particularly in the world of Microsoft, it makes sense to upgrade your database servers as well. This article explains why to upgrade and provides several examples of companies that have successfully made the move.

(TECHNICAL ARTICLE)

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SQL Server 2008 Upgrade Series: Performance by Dell, Inc. and Intel

November 2009 - (Free Research)

This article explores ways in which small and mid-sized businesses can improve the performance of their databases - and their businesses - by upgrading to SQL Server 2008.

(TECHNICAL ARTICLE)

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SearchDataBackup VMware Backup Tutorial by Quantum Corporation

August 2009 - (Free Research)

Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more.

(EGUIDE)

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IBM Information Management: Manage your data and control risk to develop information you can trust by IBM

November 2011 - (Free Research)

The IBM Information Management portfolio offers a complete set of solutions designed to help you not only manage your data, but also master it. Read on to learn more about: Data management, information integration, data warehousing and more.

(WHITE PAPER)

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Tips for a Pain Free ERP Implementation by Plex Systems

July 2010 - (Free Research)

Your next software implementation doesn’t have to be a nightmare. It can be done faster and with less training and without the need for upgrades or continued training. Read this paper to learn about the Plex Online implementation and training process, a process perfected over hundreds of successes.

(WHITE PAPER)

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