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1 - 25 of 471 | Next Page

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
(WHITE PAPER) READ ABSTRACT |

IBM Service Management and MRO Software Maximo-synergies, Convergence and Roadmap by IBM

February 2009 - (Free Research)
The integration of MRO Software and Tivoli is a blending of the strengths of the two technologies to deliver a one-of-a-kind integration platform for asset management and service management. 
(WHITE PAPER) READ ABSTRACT |

Intel Cloud Builder Guide to Cloud Design and Deployment on Intel Platforms: Ubuntu Enterprise Cloud by Intel

May 2010 - (Free Research)
This paper provides a detailed summary of the reference architecture for Canonical Ubuntu Enterprise Cloud using Intel-based servers, demonstrating a complete implementation that includes scripts and screen shots. Read this paper for a starting point on how to build and operate a cloud infrastructure. 
(CASE STUDY) READ ABSTRACT |

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent

October 2009 - (Free Research)
Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies

September 2008 - (Free Research)
Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions. 
(WHITE PAPER) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
(WHITE PAPER) READ ABSTRACT |

How To - Alert a BlackBerry smartphone user from a Background application by BlackBerry

March 2009 - (Free Research)
Read this article to learn how to alert a BlackBerry smartphone user from a Background application. 
(TECHNICAL ARTICLE)

Avaya Aura Contact Center Database Integration Wizard: Part Two, Data Exchange by Global Knowledge

July 2013 - (Free Research)
In Part 2, Data Exchange, of this series on the Avaya Aura Contact Center Database Integration Wizard you will see how to use the SEND REQUEST and GET RESPONSE operations so that customer information collected during the call to the contact center system can be exchanged with a backend database. 
(WHITE PAPER) READ ABSTRACT |

Data Quality and Identity Resolution by Informatica

May 2008 - (Free Research)
This paper describes how identity resolution complements and extends the application of data quality and data integration processes into business applications. 
(WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions

ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
(SOFTWARE PRODUCT)

Programmer’s Guide: Using LucidWorks Enterprise to add search to your Web Application by Lucid Works

December 2010 - (Free Research)
This step-by-step guide shows a programmatic approach to working with LucidWorks Enterprise, the search solution from LucidWorks Enterprise built on Apache Solr. We’ll show how to add content, index it, create a web page (with example PHP code) to send search requests and display results, and more.  
(WHITE PAPER) READ ABSTRACT |

LimelightHD: Transforming the digital media experience with fast delivery of stunning full-screen HD video by Limelight Networks, Inc.

March 2009 - (Free Research)
Read this brief paper to learn how with LimelightHD, a revolutionary new service from Limelight Networks, you'll delight viewers with true HD video that renders in amazing clarity and speed over the Internet. 
(ARTICLE) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Missing PDF Fonts: How Metadata Affects Text Optimization by Amyuni Technologies

September 2009 - (Free Research)
This document is the second in a series of white papers that will explore the problem of missing font information in PDFs. Since its inception, the PDF has revolutionized the way individuals and businesses communicate and exchange information. The promise to maintain informational integrity and display content consistently across many platforms. 
(WHITE PAPER) READ ABSTRACT |

VW Credit, Inc. by Aspect

March 2008 - (Free Research)
Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling. 
(CASE STUDY) READ ABSTRACT |

ESB & SOA Infrastructure by SearchBusinessAnalytics

June 2011 - (Free Research)
How important are enterprise service buses (ESBs) to service-oriented architecture (SOA) and the enterprise? Will new efforts to understand ESBs pay off in the long-term? This e-book provides valuable insight on the role of ESBs in application integration and the modern enterprise. 
(EBOOK) READ ABSTRACT |

Application Integration: On-Premises vs. SaaS by SearchBusinessAnalytics

December 2013 - (Free Research)
This E-Guide provides expert tips and best practices on deciding between on-premises vs. SaaS and dealing with the application integration woes that follow. 
(EGUIDE) READ ABSTRACT |

Building a SOA Center of Excellence for Application Integration by SearchBusinessAnalytics

December 2013 - (Free Research)
Access the following expert e-guide to uncover why you need to consider shifting your efforts to building a powerful application integration center. Discover the benefits to be gained with a successful SOA approach and how you can virtually eliminate missteps and slowed processes. 
(EGUIDE) READ ABSTRACT |

SOA Dos and Don’ts: Application Integration Tips For The CIO by SearchBusinessAnalytics

October 2013 - (Free Research)
Gartner reports that markets aligned to data integration and data quality tools are on an upward swing, set to push IT spending to $38 trillion by 2014. In this E-Guide, learn tips for application integration strategies. 
(EGUIDE) READ ABSTRACT |

Handbook: Infrastructure Basics for Real World Integrations by SearchBusinessAnalytics

February 2013 - (Free Research)
Today's businesses are faced with a major integration issues – IT is now responsible for not only stitching together internal data and applications, but also integrating with external apps and services. Read this e-book to learn how to overcome this complexity with the right techniques and technologies. 
(EBOOK) READ ABSTRACT |

Optimizing the performance of ESB by SearchBusinessAnalytics

March 2012 - (Free Research)
The enterprise service bus (ESB) and what it does are still points of confusion and contention. Read this expert e-guide to find out why an ESB is indispensable to any application integration project. Also, find out how open source ESB options are changing the market and why this will matter to buyers. 
(EGUIDE) READ ABSTRACT |

Expert Tips for a New Era of Application Integration by TIBCO Software Inc.

March 2013 - (Free Research)
The complexity of today's communications calls for new application integration strategies. In part one of this in-depth resource, Benoit Lheureux, a research vice president at Gartner, explains how master the five integration competencies will put you at a competitive advantage. 
(EGUIDE) READ ABSTRACT |

Application Integration: Infrastructure basics for real-world integrations by IBM

December 2012 - (Free Research)
Read this expert e-guide to explore study results indicating how your peers are creating seamless interoperability within their extended IT environments. Also, discover recommendations from the analysts at Gartner and other leading firms regarding best practices for modern application integration. 
(EGUIDE) READ ABSTRACT |

Solution Spotlight: Maja Tibbling on New Application Integration Trends by IBM

December 2012 - (Free Research)
View this expert e-guide to read part two of a two-part SearchSOA.com Q&A with prominent service-oriented architecture (SOA) thought leader Maja Tibbling on the top concerns today's organizations face when it comes to application integration. 
(EGUIDE) READ ABSTRACT |

Solution Spotlight: Q&A with Maja Tibbling: Real-Time Application Integration by IBM

December 2012 - (Free Research)
View this expert e-guide to read part one of a two-part SearchSOA.com Q&A with prominent service-oriented architecture (SOA) thought leader Maja Tibbling on the top concerns today's organizations face when it comes to application integration. 
(EGUIDE) READ ABSTRACT |

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