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1 - 25 of 462 | Next Page

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
(WHITE PAPER) READ ABSTRACT |

IBM Service Management and MRO Software Maximo-synergies, Convergence and Roadmap by IBM

February 2009 - (Free Research)
The integration of MRO Software and Tivoli is a blending of the strengths of the two technologies to deliver a one-of-a-kind integration platform for asset management and service management. 
(WHITE PAPER) READ ABSTRACT |

Intel Cloud Builder Guide to Cloud Design and Deployment on Intel Platforms: Ubuntu Enterprise Cloud by Intel

May 2010 - (Free Research)
This paper provides a detailed summary of the reference architecture for Canonical Ubuntu Enterprise Cloud using Intel-based servers, demonstrating a complete implementation that includes scripts and screen shots. Read this paper for a starting point on how to build and operate a cloud infrastructure. 
(CASE STUDY) READ ABSTRACT |

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent

October 2009 - (Free Research)
Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies

September 2008 - (Free Research)
Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions. 
(WHITE PAPER) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
(WHITE PAPER) READ ABSTRACT |

How To - Alert a BlackBerry smartphone user from a Background application by BlackBerry

March 2009 - (Free Research)
Read this article to learn how to alert a BlackBerry smartphone user from a Background application. 
(TECHNICAL ARTICLE)

Avaya Aura Contact Center Database Integration Wizard: Part Two, Data Exchange by Global Knowledge

July 2013 - (Free Research)
In Part 2, Data Exchange, of this series on the Avaya Aura Contact Center Database Integration Wizard you will see how to use the SEND REQUEST and GET RESPONSE operations so that customer information collected during the call to the contact center system can be exchanged with a backend database. 
(WHITE PAPER) READ ABSTRACT |

Data Quality and Identity Resolution by Informatica

May 2008 - (Free Research)
This paper describes how identity resolution complements and extends the application of data quality and data integration processes into business applications. 
(WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions

ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
(SOFTWARE PRODUCT)

Programmer’s Guide: Using LucidWorks Enterprise to add search to your Web Application by Lucid Works

December 2010 - (Free Research)
This step-by-step guide shows a programmatic approach to working with LucidWorks Enterprise, the search solution from LucidWorks Enterprise built on Apache Solr. We’ll show how to add content, index it, create a web page (with example PHP code) to send search requests and display results, and more.  
(WHITE PAPER) READ ABSTRACT |

LimelightHD: Transforming the digital media experience with fast delivery of stunning full-screen HD video by Limelight Networks, Inc.

March 2009 - (Free Research)
Read this brief paper to learn how with LimelightHD, a revolutionary new service from Limelight Networks, you'll delight viewers with true HD video that renders in amazing clarity and speed over the Internet. 
(ARTICLE) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Missing PDF Fonts: How Metadata Affects Text Optimization by Amyuni Technologies

September 2009 - (Free Research)
This document is the second in a series of white papers that will explore the problem of missing font information in PDFs. Since its inception, the PDF has revolutionized the way individuals and businesses communicate and exchange information. The promise to maintain informational integrity and display content consistently across many platforms. 
(WHITE PAPER) READ ABSTRACT |

VW Credit, Inc. by Aspect

March 2008 - (Free Research)
Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling. 
(CASE STUDY) READ ABSTRACT |

ESB & SOA Infrastructure by SearchBusinessAnalytics

June 2011 - (Free Research)
How important are enterprise service buses (ESBs) to service-oriented architecture (SOA) and the enterprise? Will new efforts to understand ESBs pay off in the long-term? This e-book provides valuable insight on the role of ESBs in application integration and the modern enterprise. 
(EBOOK) READ ABSTRACT |

Application Integration: On-Premises vs. SaaS by SearchBusinessAnalytics

December 2013 - (Free Research)
This E-Guide provides expert tips and best practices on deciding between on-premises vs. SaaS and dealing with the application integration woes that follow. 
(EGUIDE) READ ABSTRACT |

Building a SOA Center of Excellence for Application Integration by SearchBusinessAnalytics

December 2013 - (Free Research)
Access the following expert e-guide to uncover why you need to consider shifting your efforts to building a powerful application integration center. Discover the benefits to be gained with a successful SOA approach and how you can virtually eliminate missteps and slowed processes. 
(EGUIDE) READ ABSTRACT |

SOA Dos and Don’ts: Application Integration Tips For The CIO by SearchBusinessAnalytics

October 2013 - (Free Research)
Gartner reports that markets aligned to data integration and data quality tools are on an upward swing, set to push IT spending to $38 trillion by 2014. In this E-Guide, learn tips for application integration strategies. 
(EGUIDE) READ ABSTRACT |

Handbook: Infrastructure Basics for Real World Integrations by SearchBusinessAnalytics

February 2013 - (Free Research)
Today's businesses are faced with a major integration issues – IT is now responsible for not only stitching together internal data and applications, but also integrating with external apps and services. Read this e-book to learn how to overcome this complexity with the right techniques and technologies. 
(EBOOK) READ ABSTRACT |

Optimizing the performance of ESB by SearchBusinessAnalytics

March 2012 - (Free Research)
The enterprise service bus (ESB) and what it does are still points of confusion and contention. Read this expert e-guide to find out why an ESB is indispensable to any application integration project. Also, find out how open source ESB options are changing the market and why this will matter to buyers. 
(EGUIDE) READ ABSTRACT |

Agility Meets Stability: Best Practices for Application Integration by IBM

December 2011 - (Free Research)
In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls. 
(WHITE PAPER) READ ABSTRACT |

Key Strategies for your application integration approach by Oracle Corporation

October 2011 - (Free Research)
Application integration practices have their own patterns and languages and over the past few years the number of practices have grown immensely. This eguide will gives you expert advice on strategies for multiple application integration practices. 
(EGUIDE) READ ABSTRACT |

Deliver Application Integration Projects in Days by Cast Iron Systems

February 2009 - (Free Research)
This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months. 
(WHITE PAPER) READ ABSTRACT |

Challenges of SaaS Application Integration by MuleSoft

May 2014 - (Free Research)
Many companies have fallen behind on cloud app integration, relying on old tools and inefficient methods. Consult this e-guide for integration advice from Garner analyst Benoit Lheureux and other experts, as well as best practices for developing new strategies to beat the challenges of integrating cloud applications. 
(EGUIDE) READ ABSTRACT |

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