The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s more... >> Discover more offerings from SAP America, Inc..
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

Bridging the Gap in CRM Application Support by Extraprise Group, Inc. August 2008 - (Free Research) The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing by ExpenseWatch.com. Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.  (ASP) GO TO DETAILED REPORT

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc January 2008 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Application Monitoring: Best Practices for Application Performance by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Global at the Core: The Business and Technology Benefits of Workday’s Global Approach to Enterprise Applications by Workday. July 2008 - (Free Research) This white paper explains how Workday has built modern, global enterprise application solutions that effectively transform enterprise business by providing superior information, agility, control, and economics.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Human Capital Management Solutions: Understanding the advantages of the On-demand approach by Workday. June 2008 - (Free Research) Join Workday customers, and rich-internet application guru James Ward for this webinar, to learn how Workday has re-thought, re-designed and re-vamped ERP from the ground up with its on-demand solution.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

The Future of the Enterprise Application: Key Trends in the shift from in-house to on-demand by Workday. June 2008 - (Free Research) A new generation of on-demand business applications has matured that is designed specifically to meet the challenges of the 21st Century workplace.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Three Steps to Creating Next Generation of Enterprise Business Solutions by Workday. June 2008 - (Free Research) Workday sees an opportunity to deliver revolutionary improvements at all levels of application development, Workday is capturing this opportunity by embracing innovation from the ground up.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Innovation from the Ground Up: The Next Generation of Enterprise Business Solutions by Workday. July 2008 - (Free Research) This paper describes three step approach taken to create the next generation of enterprise business solutions "from the ground up".  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enrich the Decisioning of Your COBOL Applications by ILOG Inc September 2008 - (Free Research) With ILOG JRules and ILOG Rules for COBOL, you can externalize and manage the business rules in your organization’s COBOL applications without disruption or a major development project.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Build and Maintain High Performing Web Applications in the Web 2.0 Era by Keynote Systems February 2008 - (Free Research) Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience - Customer Experience 2.0. With rich interfaces, live data, and instant feedback, applications based on these techno...  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Network Performance Management Buyer's Guide by NetScout Systems, Inc. June 2008 - (Free Research) Without the right tools, managing performance can be tricky. Read this Summary of Best Practices for Optimizing Your Networks and Applications.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company) Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Service Lifecycle Management Goes Mobile: Taking Field Service Applications into the Field by Astea International Inc. (E-mail this company) January 2004 - (Free Research) The paper will discuss the direct value of the mobile applications, and also explore the ability for mobile technology to drive SLM changes into the business to get the highest value and satisfaction out of every customer interaction.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company) Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Digital Prototyping: Avoiding the Product Development Crunch by PTC May 2008 - (Free Research) Findings from this research not only reinforce those findings across the conceptual, detailed design and testing phases of product development, but also that while most products still require some physical prototypes.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Complex Application Delivery with SOA by Computer Associates (CA) July 2008 - (Free Research) There are many issues regarding complex application delivery in today's technology world. This paper explains why CA Workload Automation can help your company face these challenges while meeting the continuously changing needs of IT systems.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

WCM to the tenth power by SDL Tridion August 2008 - (Free Research) Rapid advances in technology are pushing WCM to a higher-level. Our expert will address the value of delivering content to multiple channels including Web, email, and wireless.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Web content management: Beyond traditional models Webcast by SDL Tridion August 2008 - (Free Research) This webcast examines the types of content management systems available, the differences between standard WCM and persuasive WCM that both manage and deliver content, and explores web delivery extras such as personalization and multichannel delivery.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Translation Management System builds a better business case: How to deliver rapid ROI from Translation Management by SDL Tridion June 2008 - (Free Research) Many Globalization Management Systems have not delivered the promised ROI because of high implementation costs, lack of integration and poor levels of automation. Newer translation management systems overcome these shortcomings to save significant time...  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managing Global Web sites: Localization, a Never-ending Story by SDL Tridion June 2008 - (Free Research) Organizations face many challenges when creating a constellation of global Web sites. They need to maintain brand consistency while allowing for variations that reflect local culture. Creating truly localized Web sites can be a daunting process, in…  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Move Web Application Security Testing into Your Development Cycle by IBM. October 2008 - (Free Research) This paper focuses on the role developers can play in solving Web application security issues, and it details how IBM Rational® AppScan® Developer Edition software can enable them to do so.  (WHITE PAPER) GO TO WHITE PAPER

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