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Attack of the PDF Documents: How Adobe’s PDF Format has become one of the top carriers of malware by Sophos, Inc. April 11, 2011 - (Free Research) Since PDF has become so common on the Internet, with nearly every business using it as the document format of choice for delivering forms, articles, and whitepapers, the security problems and malware potential of PDF are far too tempting for the bad guys to ignore.  (WHITE PAPER) READ ABSTRACT |

Enhancing customer experience: first, do no harm by Avaya June 15, 2011 - (Free Research) By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.  (WHITE PAPER) READ ABSTRACT |

Improving Agile Development with Continuous Build Scripts & Build Avoidance by OpenMake Software April 23, 2008 - (Free Research) This white paper discusses how realize the full benefits of continuous integration in agile development.  (WHITE PAPER) READ ABSTRACT |

Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.  (WHITE PAPER) READ ABSTRACT |

Solving Scripting Problems with Technology by Network Automation, Inc November 23, 2010 - (Free Research) Companies currently writing scripts should also understand the implications of practicing this approach. This webcast follows the evolution of scripting and presents both its benefits and risks. Learn about an alternative to this traditional process that can allow you to reduce costs and free up time.  (WEBCAST) READ ABSTRACT |

Solving Scripting Problems with Technology: The Limitations of Scripting in a Complex Business Environment by Network Automation, Inc October 27, 2010 - (Free Research) This paper explains that as automation tools continue to evolve in a quest to deliver the most comprehensive set of automated capabilities, the notion of writing scripts will be rendered anachronistic. Continue reading to learn more about the shift from scriping to dynamic, intelligent process automation.  (WHITE PAPER) READ ABSTRACT |

Eradicate Cross-Site Scripting by Veracode, Inc. February 28, 2011 - (Free Research) The rise of e-commerce has generated a concurrent surge of Internet crime into a multi-billion-a-year industry, as criminals follow the money, the countless potential online victims and the vulnerability of web applications to easy exploitation.  (WHITE PAPER) READ ABSTRACT |

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.  (WHITE PAPER) READ ABSTRACT |

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company) October 2007 - (Free Research) Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.  (WHITE PAPER) READ ABSTRACT |

Worst Practices in BI: Why Business Intelligence (BI) Applications Succeed Where BI Tools Fail by Information Builders Inc. (E-mail this company) June 2007 - (Free Research) Tthis paper provides insight into the top-four worst practices for BI. It also provides guidance on how to avoid and/or overcome worst practices in order to tap into the true power of BI. By reading this paper, you will have a solid understanding of how to avoid BI failure and achieve success with your BI initiatives.  (WHITE PAPER) READ ABSTRACT |

Expert Insight into Powershell's Scripting by Dell Compellent September 2011 - (Free Research) To fully leverage Microsoft PowerShell, you must be aware of all the benefits this new technology offers. This expert e-guide, brought to you by SearchWindowsServer.com provides a deeper understanding of PowerShell and describes various approaches to scripting and Hyper-V management.  (EGUIDE) READ ABSTRACT |

SearchBusinessAnalytics.com Tip Guide: The Wrong way: Worst practices in ‘big data’ analytics programs by Sybase, an SAP company March 2012 - (Free Research) This expert tip guide takes the less-traveled approach of letting you inside some of the worst practices associated with big data analytics today. Read this resource now and learn what not to do when it comes to analyzing big data, including assuming the software offers all the answers, forgetting lessons of the past and so much more.  (EGUIDE) READ ABSTRACT |

HP LoadRunner Software Tips and Tricks for Configuration Scripting and Execution by Hewlett-Packard Company August 2008 - (Free Research) This guide is intended to help new users and seasoned professionals learn new ways to design and implement successful load testing initiatives using HP LoadRunner.  (ARTICLE) READ ABSTRACT |

Solving Scripting Problems with Technology by Network Automation, Inc December 2010 - (Free Research) This presentation transcript brought to you by Network Automation, Inc. outlines a conversation between Aleksey Lazaryev and Martin Gadzinowski which discusses scripting issues in the business world and what types of solutions can be implemented to solve these issues. Read on to learn more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

How to prevent cross-site scripting attacks: Expert tactics by Veracode, Inc. December 2011 - (Free Research) This expert E-Guide discusses how XSS attacks work, how you can better protect your websites and how to prevent cross-site request forgery attacks. Uncover best practices and expert tactics to ensure you’re doing your part to stop these attacks.  (EGUIDE) READ ABSTRACT |

How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats by Webroot September 2009 - (Free Research) This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats.  (WHITE PAPER) READ ABSTRACT |

Windows PowerShell 2.0 by Microsoft January 2009 - (Free Research) Explore how Windows PowerShell 2.0 can help increase the productivity of IT professionals by providing a powerful, complete scripting language to automate repetitive tasks and conduct remote troubleshooting. It delivers a growing set of cmdlets that can be used to manage Windows-based PCs and servers, and it can be easily extended.  (WEBCAST)

Got Bad Data? Part 2 - Applying Business Analytics Webinar Series by SAS Institute Inc. June 2009 - (Free Research) SAS presents part 2 of their webinar series “"Got Bad Data?”. In this latest installment, we'll be discussing the Business analytics framework, data quality as a process, data collection, following data flows and uses, data quality and metrics, and continuous learning and improvement.  (WEBCAST) READ ABSTRACT |

Beating the Bad Guys: Strategies to Mitigate the Malware Threat by RSA, The Security Division of EMC November 2011 - (Free Research) While there is no silver bullet to eliminate cybercrime and malware, there are ways to mitigate risk, requiring a combination of multiple technologies to protect endpoints, online sessions and transactions. View this paper to examine the regulatory environment and uncover successful strategies for beating the bad guys.  (WHITE PAPER) READ ABSTRACT |

Worst Practices in Predictive Analytics by Information Builders August 2012 - (Free Research) According to IDC, predictive analytics has the potential to generate an average ROI of 145% -- but most companies today have implemented it incorrectly, thus preventing them from seeing any benefit. This paper explores the 5 common worst predictive analytics practices and provides you with 6 key steps to ensure a successful implementation.  (WHITE PAPER) READ ABSTRACT |

Worst Practices in Business Intelligence: Why BI Applications Succeed Where BI Tools Fail by Information Builders August 2012 - (Free Research) This paper addresses the top 4 worst practices in business intelligence (BI) and provides you with essential strategies for how to overcome these common mishaps.  (WHITE PAPER) READ ABSTRACT |

Big Data Analytics - Your Project Reality: The Good, the Bad, and the Ugly by IBM April 2013 - (Free Research) Big data analytics seems to be all the rage in the IT and business worlds, with plenty of products out there to help you with your big data projects.  However, it's not as simple as just buying a piece of technology.  Read this expert e-guide to learn best and worst practices for big data analytics projects, and questions to ask before beginning.  (EGUIDE) READ ABSTRACT |

The Anatomy of a Cross-Site Scripting Campaign by Imperva August 2010 - (Free Research) XSS attacks are not new. What makes this particular situation unique is the process the ADC used to uncover the attack. Read this paper to find out so much more about XSS attacks.  (WHITE PAPER) READ ABSTRACT |

The 10 worst practices for Technical Support and how to overcome them by NTR Global November 2011 - (Free Research) Delivering superior service and support is more important than ever as companies strive to differentiate themselves from the competition. In many organizations, service quality is governed by self-harming "worst practices" instead of productive best practices. Learn what these practices are and how to avoid them.  (WHITE PAPER) READ ABSTRACT |

Worst Practices in Business Intelligence: Why BI Applications Succeed Where BI Tools Fail by Information Builders June 2007 - (Free Research) Discover the 4 worst practices for business intelligence (BI) deployment and gain insight on how to overcome these pitfalls in order to tap into the power of BI. Learn how to achieve success with your departmental or enterprise-wide BI initiatives.  (WHITE PAPER) READ ABSTRACT |

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