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World Class Customer Service in the Cloud by Oracle Corporation

August 02, 2013 - (Free Research)
In today's hyper-competitive market, the key differentiator is the ability to deliver multichannel customer service consistently. And due to tight budgets, many of the world's most successful organizations choose to deliver customer service in the cloud. Read on to discover the benefits of this approach. 
(WHITE PAPER) READ ABSTRACT |

Agile, Secure, Reliable: World Class Customer Service in the Cloud by Oracle Corporation UK Ltd

April 17, 2013 - (Free Research)
Delivering top-notch service on a budget and tight deadlines is a challenge for even the most successful organizations, so many companies are moving to the cloud for CRM initiatives. Check out this informative e-book from Oracle to discover the business benefits and IT advantages of CRM in the cloud, a platform for implementation, and more. 
(EBOOK) READ ABSTRACT |

Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves

July 2008 - (Free Research)
Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards. 
(WHITE PAPER) READ ABSTRACT |

Achieve process innovation through business process management by IBM

November 2013 - (Free Research)
The reality of today's empowered consumer has made it imperative for you to provide superior customer interactions at every opportunity. What is needed is a holistic approach to business process to serve the goal of delivering a world class customer experience. 
(WHITE PAPER) READ ABSTRACT |

Sharepoint WAN Optimization And WAFS by Peer Software

February 2011 - (Free Research)
Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams. 
(WHITE PAPER) READ ABSTRACT |

Not Small Change: World-class Financial Automation Delivers Dramatic Benefits (BusinessWeek Research Services) by SAP America, Inc.

March 2009 - (Free Research)
This white paper by BusinessWeek and SAP discusses how replacing manual and disjointed financial processes with an enterprise wide system cuts costs and improves operational performance. Automated financial value chains can reduce costs by up to 45 percent and improve productivity by up to 50 percent. 
(WHITE PAPER) READ ABSTRACT |

The Power of Automation: The EDS Story by Hewlett-Packard Company

September 2009 - (Free Research)
It is becoming increasingly difficult for data center pros to manage their IT environments. This webcast explores best practices for automation and details the benefits you can realize from implementing the technology. 
(WEBCAST) READ ABSTRACT |

Vyatta System Quick Start Guide by Vyatta Inc.

February 2009 - (Free Research)
Vyatta delivers the features, performance, and reliability of an enterprise-class secure router with the added benefits of flexible deployment options, freedom to integrate applications, and the economic advantages of commodity hardware and components. Read this manual to learn more about the Vyatta system and how easy it is to try it out. 
(ARTICLE) READ ABSTRACT |

An ERP Guide to Driving Efficiency by Sage North America

December 2010 - (Free Research)
Improving business efficiency is a perennial concern for any company that hopes to achieve “best-in-class” operations. Businesses that successfully improve efficiency stand to reduce operating costs while improving the effectiveness and profitability of their operations. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Leaders and Laggards in the Digital Economy by ComputerWeekly.com

March 2012 - (Free Research)
The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it. 
(IT BRIEFING) READ ABSTRACT |

Computer Weekly – 13 November 2012: Government commits to open standards by ComputerWeekly.com

November 2012 - (Free Research)
In this week's Computer Weekly, we look at the government's controversial new policy on open standards and what it means for public sector IT. After hurricane Sandy hit New York, we talk to one datacentre operator about how it kept services running. And our latest buyers' guide examines the market for infrastructure on demand. Read the issue now. 
(EZINE) READ ABSTRACT |

The Business Case for Data Security by Imperva

November 2010 - (Free Research)
This paper examines the drivers for adopting a strategic approach to data security, compares and contrasts current approaches, and presents the Return on Security Investment (ROSI) of viable data security solutions. 
(WHITE PAPER) READ ABSTRACT |

Integrated System Management and Support by Oracle Corporation

March 2011 - (Free Research)
In the typical IT environment, organizations operate in a divided world of systems management and support. IT departments often treat these two fundamental areas as distinct silos causing gaps for IT employees, who spend too much time and manual effort resolving system problems. This creates both higher risks and higher costs for IT. 
(WHITE PAPER) READ ABSTRACT |

Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft

August 2010 - (Free Research)
In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear. 
(CASE STUDY) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

Stopping Inbound and Outbound Threats: Juniper Networks Firewall/IPSec VPN with Unified Threat Management (UTM) by Juniper Networks, Inc.

September 2008 - (Free Research)
Juniper Networks firewall/VPN appliances include UTM features that are backed by world class technology partnerships. 
(WHITE PAPER) READ ABSTRACT |

Learning Computing: Why object orientated programming works. by ComputerWeekly.com

January 2012 - (Free Research)
Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey. 
(JOURNAL ARTICLE) READ ABSTRACT |

Software Compliance Management: Automating License Compliance in the New, Mixed-IP Development World by Black Duck Software

July 2008 - (Free Research)
Software compliance management systems help ensure enterprises achieve the business acceleration they want from software reuse, while meeting the stringent requirements of shareholders, regulators and customers for proper management of company. 
(WHITE PAPER) READ ABSTRACT |

When Millions Need Access: Identity Management in an Interconnected World by IBM

February 2013 - (Free Research)
This whitepaper covers an automation solution that will allow you to monitor the ever-growing number of access points to your organization's sensitive data. 
(WHITE PAPER) READ ABSTRACT |

Trends in Enterprise Mobility by ComputerWeekly.com

April 2013 - (Free Research)
This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working. 
(WHITE PAPER) READ ABSTRACT |

Customer Success Story: Sony Online Replaces Oracle with EnterpriseDB by EnterpriseDB Corporation

April 2009 - (Free Research)
Read this customer success story to discover why Sony Online Entertainment replaced it's existing Oracle database solution with EnterpriseDB's Postgres Plus® Advanced Server, providing enhanced performance, scalability, and cost savings. 
(CASE STUDY) READ ABSTRACT |

Privileged user management: It's time to take control by CA Technologies

October 2009 - (Free Research)
IT managers everywhere feel overwhelmed with the rising tide of security threats in the face of an increasing regulatory burden. It is not surprising then that they tend to overlook one particular area of IT security, which is the privileged access that they grant to themselves and/or their colleagues in order to do their jobs. 
(WHITE PAPER) READ ABSTRACT |

Cash In On Your Old PBX System by Cisco Systems, Inc.

May 2010 - (Free Research)
Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications. 
(PRODUCT OVERVIEW)

Fax Automation as a Cloud Service: Integrated with ERP Solutions by Esker Inc.

July 2013 - (Free Research)
Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits. 
(WHITE PAPER) READ ABSTRACT |

An Open Source Path to Virtualization: Providing World-class Performance While Reducing IT Complexity by Intel Corporation

June 2008 - (Free Research)
This whitepaper sheds light on the misconceptions about open-source virtualization solutions, provides a blueprint for how to deploy them, and illustrates how opting for open source can benefit your IT infrastructure. 
(WHITE PAPER)

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