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Agile, Secure, Reliable: World Class Customer Service in the Cloud by Oracle Corporation UK Ltd
April 2013 - (Free Research)
Delivering top-notch service on a budget and tight deadlines is a challenge for even the most successful organizations, so many companies are moving to the cloud for CRM initiatives. Check out this informative e-book from Oracle to discover the business benefits and IT advantages of CRM in the cloud, a platform for implementation, and more.
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Customer Success Story: Sony Online Replaces Oracle with EnterpriseDB by EnterpriseDB Corporation
April 2009 - (Free Research)
Read this customer success story to discover why Sony Online Entertainment replaced it's existing Oracle database solution with EnterpriseDB's Postgres Plus® Advanced Server, providing enhanced performance, scalability, and cost savings.
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Leaders and Laggards in the Digital Economy by ComputerWeekly.com
March 2012 - (Free Research)
The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.
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Nine Real-World Results from Testing and Targeting by WebTrends
(E-mail this company)
April 2013 - (Free Research)
In today's wired world, you must make sure your website is optimized for optimal ROI and sales. Check out this white paper to learn about the business case of web site optimization, and learn from nine brief success stories of businesses across all sectors.
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Cashing in on Customer Insight by IBM
December 2012 - (Free Research)
In today's world, the only way to stand out is by differentiating the experience you offer your customers. Access this exclusive resource to explore how you can improve customer experience by leveraging customer analytics- including predictive analytics, social analytics, business intelligence, and decision management.
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Staples Case Study by IBM
September 2011 - (Free Research)
Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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Agile , Secure, Reliable: World-Class Customer Service in the Cloud by Oracle Corporation
September 2012 - (Free Research)
Businesses looking to reduce the costs of customer service should look to the cloud. A recent Frost and Sullivan study found that cloud-based contact centers can reduce TCO by 77% in the first year vs. on-premise systems. Read on to learn about a cloud-based customer service platform and the benefits it can provide your business.
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Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft
August 2010 - (Free Research)
In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear.
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Pentaho Data Integration by Pentaho Corporation
April 2012 - (Free Research)
This data sheet covers core capabilities and use cases of Pentaho Data Integration software.
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Trends in Enterprise Mobility by ComputerWeekly.com
April 2013 - (Free Research)
This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.
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Load Testing 2.0 - The Next Generation of Load Testing for the Web 2.0 World by Gomez
July 2009 - (Free Research)
Read this paper to learn why Load Testing 2.0 solutions are needed and who benefits. Learn best practices to get business value out of advanced load testing features, the limits of load testing 1.0 solutions, how today's approach complements existing 1.0 solutions, and what factors are important for selecting successful Load Testing 2.0 solutions.
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Cisco UCS Ecosystem for Oracle: Extend Support to Big Data and Oracle NoSQL Database by Cisco Systems, Inc.
February 2012 - (Free Research)
Read this white paper to gain a detailed understanding of how Cisco and Oracle have collaborated to deliver integrated, enterprise-class NoSQL solutions that offer exceptional agility, availability, scalability and manageability. Learn how it provides the infrastructure for the quick deployment of scalable and effective big-data solutions.
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Business Service Management by ASG Software Solutions
Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value.
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Cash In On Your Old PBX System by Cisco Systems, Inc.
May 2010 - (Free Research)
Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.
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Convergence of Sales and Marketing by Neolane Inc.
October 2008 - (Free Research)
This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.).
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ASG-Rochade the Leading Metadata Repository by ASG Software Solutions
ASG-Rochade is a metadata management solution for large and medium-sized organizations. It is a strategic, facilitating technology that manages information about data and systems across your enterprise.
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Engaging Your Subscribers Using Interactive Media in Email by Bronto Software
October 2008 - (Free Research)
This paper reviews the best practices for integrating engaging interactive media elements into your current email marketing program. It will cover video in email, utilizing polls, flash presentations, RSS feeds and more.
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Transforming the Data Center to Information Center by Hitachi Data Systems
January 2011 - (Free Research)
In order to enable the agile enterprise, technology platforms that store and manage essential data must evolve from static silos of information into flexible, scalable information centers. Read this white paper to learn how this can be accomplished.
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