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The future of work: Expections of the next-generation workforce by ComputerWeekly.com September 21, 2011 - (Free Research) This report from Cisco provides insight into the mindset, expectations and behaviour of the world's next generation of workers and what this will mean for businesses in preparing to accommodate the demands of this workforce.  (IT BRIEFING) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 02, 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.  (EZINE) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

The Balancing Act of Mobile Workforce Management by ViryaNet Ltd (E-mail this company) January 25, 2012 - (Free Research) Read this white paper to learn about creating a plan to tackle your mobile workforce obstacles and the details of a system that will assist with your complex tasks.  (WHITE PAPER) READ ABSTRACT |

3 Ways You Will Overpay for Your Mobile Workforce Management Solution and 3 Strategies to Avoid it by ViryaNet Ltd (E-mail this company) January 23, 2012 - (Free Research) Read this white paper to learn how to minize costs when implmenting a mobile workforce management system.  (WHITE PAPER) READ ABSTRACT |

Achieve Greater ROI With These WFM Best Practices by Infor WFM Workbrain December 16, 2011 - (Free Research) In this white paper, learn how Infor10 WFM (Workbrain) is delivering a wide range of business benefits to companies worldwide.  (WHITE PAPER) READ ABSTRACT |

Workforce Analytics: Key to Aligning People to Business Strategy by SAP America, Inc. July 19, 2011 - (Free Research) This white paper from Aberdeen Research takes a look at how applying analytics capabilities to workforce management can better align people to business goals and strategies to cut costs and improve performance.  (WHITE PAPER) READ ABSTRACT |

Call Center Workforce Management Software Best Practices by Infor WFM Workbrain January 05, 2012 - (Free Research) The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM.  (EGUIDE) READ ABSTRACT |

Mobile working in business - the facts. by ComputerWeekly.com November 18, 2010 - (Free Research) The tech chasm that has allegedly formed in the workforce created by a cross-generational 1divide  – between those who grew-up with technology and those that didn’t – is vastly overstated.  (WHITE PAPER) READ ABSTRACT |

WFM Tips And Strategies To Ensure Compliance by Infor December 12, 2011 - (Free Research) This white paper details workforce management (WFM) solutions to help employers avoid the penalties of non-compliance.  (WHITE PAPER) READ ABSTRACT |

How To Leverage Workforce Scheduling To Increase Enterprise Efficiency by Infor WFM Workbrain December 16, 2011 - (Free Research) In this video, discover the key to achieving this balance -- a software solution that helps you forecast and schedule your workforce using advanced optimization technology.  (PRODUCT DEMO) READ ABSTRACT |

Tips For Implementing Workforce Management Software by Infor WFM Workbrain January 05, 2012 - (Free Research) Explore this expertly-compiled e-guide to find out how support for mobile devices and Software as a Service (SaaS) WFM could expand the use of  workforce management (WFM) software and help position it as a core enterprise platform.  (EGUIDE) READ ABSTRACT |

Workforce Management Software Best Practices by Infor WFM Workbrain February 07, 2012 - (Free Research) Workforce management (WFM) helps manufacturers improve operational efficiency and enable them to establish control over their enterprise. This e-guide offers an expert definition of WFM software and divulges best practice tips for deployment.  (EGUIDE) READ ABSTRACT |

Business Process Management as a Blueprint for Mobile Workforce Management by ViryaNet Ltd (E-mail this company) January 23, 2012 - (Free Research) Read this white paper to learn the fundamentals and benefits of business process management (BPM), and how BPM systems work so well the mobile workforce management industry.  (WHITE PAPER) READ ABSTRACT |

Web-Driven Workforce Management Software Branches Out by Infor WFM Workbrain January 24, 2012 - (Free Research) This guide details how workforce management (WFM) software companies are incorporating support for mobile devices into their products and offering the application as software-as-a-service (SaaS). Read more to uncover the employee benefits associated with this strategy.  (EGUIDE) READ ABSTRACT |

Analyst's take: Kronos Workforce Central return on investment by ComputerWeekly.com February 25, 2011 - (Free Research) Kronos Workforce Central enables companies to reduce payroll error, reduce human resources management time and cost, and increase employee productivity by providing a centralized system for managing all the facets of the employee lifecycle.The solution can also increase visibility into labor issues and costs for improved decision making.  (WHITE PAPER) READ ABSTRACT |

Talent Wars: The struggle for tomorrow’s workforce by SAP America, Inc. January 27, 2012 - (Free Research) This Economist Intelligence Unit report features results of a survey taken by 587 global market CEOs, CFOs, and CIOs on the shortage of talent for the demanding workforce.  (WHITE PAPER) READ ABSTRACT |

Making WFM Work: Best Practices and ROI Model by Calabrio, Inc. January 24, 2012 - (Free Research) There has been tremendous innovation in contact center workforce management (WFM) over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs.  (WHITE PAPER) READ ABSTRACT |

Unlock the Power of SAP with Force.com by Salesforce.com January 26, 2012 - (Free Research) Download this white paper to discover how to unlock the full potential of your core operational systems and what to look for in your app development platform.  (WHITE PAPER) READ ABSTRACT |

Tips For Choosing Workforce Management Software by Infor WFM Workbrain January 24, 2012 - (Free Research) This guide provides tips and strategies for how to  narrow your workforce management (WFM) software search. Use the steps provided to make the selection process less overwhelming and come out with a platform that is a perfect fit for your enterprise.  (EGUIDE) READ ABSTRACT |

How iPads Enter the Workforce by Citrix February 21, 2011 - (Free Research) Who could have imagined that a tablet would capture the imagination of employees and IT alike? But the iPad did, and it’s kicked off an arms race for smart mobile devices. This report introduces a simple framework to guide content and collaboration professionals through employee-fueled tablet scenarios and IT-led tablet projects.  (ANALYST REPORT) READ ABSTRACT |

Podcast: Why Desktop Virtualization - Why Now? by Dell Inc., Intel, Citrix April 21, 2011 - (Free Research) In this podcast, Dell explores the “Next Generation of End User Computing.” Gain insight into how the evolving workforce is facilitating changes within IT. Learn how desktop virtualization can deliver the improved efficiency, stability, reliability and availability that is now critical for business success.  (PODCAST) READ ABSTRACT |

Video: Desktop Virtualization Solutions Overview by Dell, Inc. and Intel June 14, 2011 - (Free Research) Mobility has become a part of life, especially as more end-users begin to work from home and on the road. This video highlights how desktop virtualization can help address data center performance and growth as mobility continues to experience growth, without compromising your company's data.  (VIDEO) READ ABSTRACT |

TouchPoints TV: Rochelle Schard, Infor by Infor WFM Workbrain February 06, 2012 - (Free Research) In a special interview with TouchPoints TV, Rochelle Schard, Director of Marketing for Infor, shared her first impressions of the NRF's BIG Show. Watch this videocast now to get an insider’s look at the conference and Infor’s latest tools and tactics for workforce management (WFM).  (VIDEOCAST) READ ABSTRACT |

Leverage WFM for exceptional customer experiences by Infor WFM Workbrain December 16, 2011 - (Free Research) Read this white paper to discover strategies for leveraging workforce management (WFM) to improve customer service, and thus increase customer satisfaction and retention.  (WHITE PAPER) READ ABSTRACT |

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